Humberview Volkswagen
Toronto, ON
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197 Reviews of Humberview Volkswagen
Bumper to bumper coverage Had water pump start leaking .. I called in to Lisa, she asked please drive car over. Checked and a loaner provided. a couple of days Done! Had water pump start leaking .. I called in to Lisa, she asked please drive car over. Checked and a loaner provided. a couple of days Done! More
Superior service Outstanding customer service. Friendly, explain the work that needs to be done and respectful. You feel like a family member and are always well taken Outstanding customer service. Friendly, explain the work that needs to be done and respectful. You feel like a family member and are always well taken care of. More
Enjoyable experience Nobody wants to spend money on car repairs but when it is necessary it is best when you get Knowledable service managers, Great service, Skilled Nobody wants to spend money on car repairs but when it is necessary it is best when you get Knowledable service managers, Great service, Skilled technicians, And a Pleasant environment. Thank you Humberview More
sidden service request Frank was great to see me suddenly with a service issue. He fit me in, fixed the issue and got me on my way. He’s always trying to make the customer h Frank was great to see me suddenly with a service issue. He fit me in, fixed the issue and got me on my way. He’s always trying to make the customer happy. More
Easy and convenient I found it very convenient dropping my car off by be able to drive directly into the drop off area and David being there to accept my car. I really lo I found it very convenient dropping my car off by be able to drive directly into the drop off area and David being there to accept my car. I really loved that when I picked up my car it was clean including the floor mats being washed. A real treat. Thank you. More
130000 service and tire swap - Frank Sbrocchi offered great service advice. - trainee who makes appointments needs a little more time. - service was done in a timely matter an - Frank Sbrocchi offered great service advice. - trainee who makes appointments needs a little more time. - service was done in a timely matter and the car runs great. More
Service Great service and attitude. Everyone at HV VW is friendly. Frank is top notch! Dealership and service areas are clean. Easy access from the highwa Great service and attitude. Everyone at HV VW is friendly. Frank is top notch! Dealership and service areas are clean. Easy access from the highway. More
Friendly staff, on time appointment and great service Very good dealership, friendly staff, on time always and very helpful in answering questions. I very much like the service department, they follow up Very good dealership, friendly staff, on time always and very helpful in answering questions. I very much like the service department, they follow up the day before the appointment and make sure that everything is prepared for the next day visit. More
15 Nov 2017 TDI traded for a GLI Traded in my TDI for a GLI purchased thru Kezro Ahmadi. Highly recommend Kezro. Top notch individual, great knowledge on everything VW, and a very Traded in my TDI for a GLI purchased thru Kezro Ahmadi. Highly recommend Kezro. Top notch individual, great knowledge on everything VW, and a very patient, detail oriented individual. I also had the pleasure of dealing with Maxine Van Zanten. Also an extremely qualified member of the Humberview VW team. Detail oriented, extremely knowledgeable, and really helped walk me thru the TDI claims process. I dealt briefly with Nick Gallagher, the Product and Delivery Specialist. He's the last guy I met with before leaving with my new vehicle. Great guy, on the ball, answered all questions clearly and concisely and was an absolute pleasure to deal with. Although only having just met, I felt like he was an old friend. He is obviously a truly valued member of the Humberview Team, and as the last person you have contact with before driving off, he left a very positive impression of the dealership as a whole. Additionally, it's the little things that matter. The oil change Humberview did for me, the installation of the new wipers I requested, and a full tank of gas really scored big points. It shows they do actually care .The car wash and detailing was really nice too. Just little things, but certainly value-added when it came to the overall experience. I drove down from Wasaga Beach to Etobicoke to deal with Humberview. That's a 3 hour-plus round trip on a good day, and i'm xxxx glad I did. They most certainly will be my first choice for my next VW vehicle. It's worth the drive to Humberview. A top notch dealership, and a top notch team from start to finish. An absolute pleasure to deal with. ZERO complaints, 10/10 ! More
2018 tiguan at Humberview Best buying experience on a new 2018 Tiguan. No pressure very friendly. Did help with the trade in and gave a fair price on the new lease Thank yo Best buying experience on a new 2018 Tiguan. No pressure very friendly. Did help with the trade in and gave a fair price on the new lease Thank you Alex Botea More