Honda Queensway

A great reliable neighbourhood Honda Dealer! This dealer has been in my neighbourhood for many years. The leadership and emphasis on customer service by Mr. Oscar Terenzio is evident throughout This dealer has been in my neighbourhood for many years. The leadership and emphasis on customer service by Mr. Oscar Terenzio is evident throughout the dealership. The staff were all very friendly and informative at every step of the way in my experience. I am pleased to give them a high level of praise for which they truly deserve! I will be returning to Lakeshore Honda as a service customer for all my needs! Thanks! More

Good friendly service Changed to all weather tires at a discount, showed how to use the car. Fairly prompt delivery. Did not include free floor mats which was a disappointm Changed to all weather tires at a discount, showed how to use the car. Fairly prompt delivery. Did not include free floor mats which was a disappointment but more the managera call More

Amazing customer service from Emil! I got the sense that we were treated as family from the moment we walked in. Emil went above and beyond throughout the experience. I could not be hap I got the sense that we were treated as family from the moment we walked in. Emil went above and beyond throughout the experience. I could not be happier with my Honda purchase! More

Great Service , Friendly , Knowledgeable staff ! Would recommend this dealership to a friend ! My sales representative was easy going and did not push the sale at a , Friendly , Knowledgeable staff ! Would recommend this dealership to a friend ! My sales representative was easy going and did not push the sale at all which made me very comfortable. More

always good service Good relationship, descriptive sales promotion, bought two new hondas and like them both. Sales always friendly and personal effort. Coffee is always Good relationship, descriptive sales promotion, bought two new hondas and like them both. Sales always friendly and personal effort. Coffee is always available with TV and fresh newspaper. More

Excellent service and top quality cars Overall great car buying experience, excellent courteous and knowledgeable staff, along with a friendly and inviting dealership. Everything was straig Overall great car buying experience, excellent courteous and knowledgeable staff, along with a friendly and inviting dealership. Everything was straight forward and honest with the transaction. Extremely satisfied. More

An overall pleasant car-buying experience! Charles was knowledgeable, friendly and patient...and very accommodating in terms of scheduling appointments. He returned calls promptly and always l Charles was knowledgeable, friendly and patient...and very accommodating in terms of scheduling appointments. He returned calls promptly and always let me know in advance of any changes. The entire process from selection of the car to purchase was very smooth. The dealership as a whole appeared to function well both in terms of organization and efficiency. A nice tidy showroom was probably the first sign of a well-run business. More

bought a used Civic - no a Great used Civic Eddie was patient and helpful and let me check out various options before settling on the car I wound up buying. The rest of the staff were cheerfu Eddie was patient and helpful and let me check out various options before settling on the car I wound up buying. The rest of the staff were cheerful and helpful. And the car looked fantastic when I picked it up and is driving like a dream. Cheers guys! Mike M More

Worst Manager of the Year I went in to test drive a van and get an idea of the overall costs involved. The sales man Eddie was friendly and straightforward. I explained my wife I went in to test drive a van and get an idea of the overall costs involved. The sales man Eddie was friendly and straightforward. I explained my wife would come drive it later, I ask for an appraisal or at least ball park value on my current car. The manager took the time to come out to tell me that I was wasting his time, the value would change from day to day, and he doesn't work "For sh and giggles". Two other dealers in the last week had no problem talking numbers, this guy is a sleeze only willing to talk when the customer is under pressure. More

Great Good and understanding team. Discussed all the trims and helped in making decision. If can add more employees to speed up the process, it would help. Good and understanding team. Discussed all the trims and helped in making decision. If can add more employees to speed up the process, it would help. More