Honda Queensway

Pushy and deceiving salesman Pushy salesman who ended up conning me with a delivered car that had 130km over the guaranteed max KM. When I asked, he lied by saying they brought it Pushy salesman who ended up conning me with a delivered car that had 130km over the guaranteed max KM. When I asked, he lied by saying they brought it in from Brampton, when it was really driven all the way in and from Bratford (based on in-car history app). When I asked for a reconciliation of this, he offered a mere oil change with no apology. His manager did not return my call. Would not recommend the dealership or even the Honda brand who refused to do anything about this situation when I called them. My first and last Honda. More

Great customer service Great customer service; Everyone was verry friendly.,efficient and professional. All questions were answered thoroughly. We were extremely satisfied a Great customer service; Everyone was verry friendly.,efficient and professional. All questions were answered thoroughly. We were extremely satisfied after the deal was done. Would recommend! More

Amazing customer service from Emil! I got the sense that we were treated as family from the moment we walked in. Emil went above and beyond throughout the experience. I could not be hap I got the sense that we were treated as family from the moment we walked in. Emil went above and beyond throughout the experience. I could not be happier with my Honda purchase! More

Good friendly service Changed to all weather tires at a discount, showed how to use the car. Fairly prompt delivery. Did not include free floor mats which was a disappointm Changed to all weather tires at a discount, showed how to use the car. Fairly prompt delivery. Did not include free floor mats which was a disappointment but more the managera call More

A great reliable neighbourhood Honda Dealer! This dealer has been in my neighbourhood for many years. The leadership and emphasis on customer service by Mr. Oscar Terenzio is evident throughout This dealer has been in my neighbourhood for many years. The leadership and emphasis on customer service by Mr. Oscar Terenzio is evident throughout the dealership. The staff were all very friendly and informative at every step of the way in my experience. I am pleased to give them a high level of praise for which they truly deserve! I will be returning to Lakeshore Honda as a service customer for all my needs! Thanks! More

Friendly and Very helpful Everyone was very friendly. Everyone was efficient and professional. All questions were answered thoroughly.Understand our needs and advise honestly. Everyone was very friendly. Everyone was efficient and professional. All questions were answered thoroughly.Understand our needs and advise honestly. Jason and Silvio was very knowledgeable and helpful. More

Excellent. P I knew I wanted to buy a Fit but didn't know about all the options available to me. Emil was knowledgable and very professional from the moment I took I knew I wanted to buy a Fit but didn't know about all the options available to me. Emil was knowledgable and very professional from the moment I took the test drive to when I took delivery. I am more than pleased with the service I received and am so happy with my new Fit !!! More

Friendly and efficient Everyone was very friendly. Everything was efficient and professional. All questions were answered throughly. Demonstration of the car was excellent ( Everyone was very friendly. Everything was efficient and professional. All questions were answered throughly. Demonstration of the car was excellent (all features). Would strongly recommend this dealership. More

Very helpful I wanted to call out Dave for his awesome after sales service. He spent time going over the car features and linking up my phone. I wanted to call out Dave for his awesome after sales service. He spent time going over the car features and linking up my phone. More

Great Good and understanding team. Discussed all the trims and helped in making decision. If can add more employees to speed up the process, it would help. Good and understanding team. Discussed all the trims and helped in making decision. If can add more employees to speed up the process, it would help. More