Honda Queensway

During the recall visit, I took the opportunity to show a troubling paint defect to my Service Advisor as to a possible warranty claim. This was a peeling of the White Orchid Pearl paint. The Advisor did a s troubling paint defect to my Service Advisor as to a possible warranty claim. This was a peeling of the White Orchid Pearl paint. The Advisor did a search and identified related Honda warranties programs for White Orchid Pearl paint, on the Accord'14 but NOT together with a 2014 Accord with White Orchid Pearl paint. The Advisor stated that this is outside the realm of a dealer but gave me contact details for Honda Canada Service. I next contacted Honda Canada but they would only deal with existing warranty programs and had zero interest in the data from my case. Basically a Catch-22: No data accepted, no problem recorded and no warranty given. In closing, Honda Canada suggested I should go back to the Dealer... I like how Lakeshore Honda treats me as a customer. This is a Honda Canada issue. More

I had some less than stellar experiences at a few different dealerships before coming to Honda Queensway. They were incredibly communicative, and answered all of my questions and were super friendly. different dealerships before coming to Honda Queensway. They were incredibly communicative, and answered all of my questions and were super friendly. A flawless experience from start to finish. More

Happy with the purchase of my new 2021 Honda Passport. Safe and clean dealings with test drives and vehicle viewings. Everyone that we dealt with were nice and helpful. Safe and clean dealings with test drives and vehicle viewings. Everyone that we dealt with were nice and helpful. More

Top notch service top notch peopleShowroom was very Top notch service top notch people Showroom was very clean staff was very helpful every employee I spoke with was very friendly and professional Top notch service top notch people Showroom was very clean staff was very helpful every employee I spoke with was very friendly and professional I would gladly recommend Honda to anyone buying a vehicle Special thanks to GM Michael Carroll More

Excellent experience purchasing my 2017 off lease Honda Civic. Fast and efficient service to get it certified and make the ownership transfer. Great value for my car Civic. Fast and efficient service to get it certified and make the ownership transfer. Great value for my car More

We hadn’t decided on buying a Honda but after the test drive, we had made up our minds. The service we received was friendly, courteous, fair and no pressure. Delivery day was made special by the team who drive, we had made up our minds. The service we received was friendly, courteous, fair and no pressure. Delivery day was made special by the team who walked us through the paperwork, showed us all the bells and whistles on our car. It was seamless. Thank you to Alex, Alana and Mark. More

Bernard was excellent! Prompt phone calls to explain what was happening and timeline for pick up of vehicle all accurate and timely. Polite and gave all options available. was happening and timeline for pick up of vehicle all accurate and timely. Polite and gave all options available. More

Was happy with the service. Rocky was very helpful and will be taking my vehicle back there in the near future. Thanks again Queensway Honda. will be taking my vehicle back there in the near future. Thanks again Queensway Honda. More

The dealership was clean and the customer service was good .Natasha was very friendly with good customer skills .service was on time.will use Honda queensway in future . good .Natasha was very friendly with good customer skills .service was on time.will use Honda queensway in future . More

My experience was phenomenal very knowledgeable and friendly staff. They went above and beyond to make the purchase of my new vehicle exceptional. I would definitely recommend Honda Queensway to any of friendly staff. They went above and beyond to make the purchase of my new vehicle exceptional. I would definitely recommend Honda Queensway to any of my family or friends. More