Honda Queensway

The service I came for was done accordingly as quoted. Natasha was of great help in explaining to me the works that were done on my vehicle. Would definitely come back to this dealership. Natasha was of great help in explaining to me the works that were done on my vehicle. Would definitely come back to this dealership. More

Natasha was very helpful and knowledgeable. I was a bit surprised that I came in for a tire change and a simple service and then ended up spending way too much money. surprised that I came in for a tire change and a simple service and then ended up spending way too much money. More

Bernard was very pleasant to deal with. My only comment is a break down on the phone for each repair would be helpful in future. is a break down on the phone for each repair would be helpful in future. More

I drive a 2006 Ridgeline that has needed a significant amount of service recently. Justin Lezama has been assisting me in ensuring that the relevant repairs were conducted as well as helping to expedite amount of service recently. Justin Lezama has been assisting me in ensuring that the relevant repairs were conducted as well as helping to expedite a couple of followup appointments for me. He is always very professional and provides the right level of advice. More

The experience of purchasing a car during these troubling times was made as easy an painless as possible. My next car purchase will be with Silvio. times was made as easy an painless as possible. My next car purchase will be with Silvio. More

Just want to say thank you to the kind and heartfelt sales associate Lobsang Thakur. Lobsang was very caring and attentive to us and it was greatly appreciated. He is truly in the right profession. We sales associate Lobsang Thakur. Lobsang was very caring and attentive to us and it was greatly appreciated. He is truly in the right profession. We love our Honda Passport. Thank you. More

The service from top to bottom was great. From sales to managers to finance. Very pleased to once again be a Honda owner. Would definitely recommend managers to finance. Very pleased to once again be a Honda owner. Would definitely recommend More

Very professional and efficient Friendly staff. The new facility is impressive and it was nice to get my vehicle back clean Hopefully Covid will be under control soon so that visiting will be more casual facility is impressive and it was nice to get my vehicle back clean Hopefully Covid will be under control soon so that visiting will be more casual More

i decided to purchase a new civic and the sales and management staff were very attentive and answered all my questions and made my day. management staff were very attentive and answered all my questions and made my day. More

During the recall visit, I took the opportunity to show a troubling paint defect to my Service Advisor as to a possible warranty claim. This was a peeling of the White Orchid Pearl paint. The Advisor did a s troubling paint defect to my Service Advisor as to a possible warranty claim. This was a peeling of the White Orchid Pearl paint. The Advisor did a search and identified related Honda warranties programs for White Orchid Pearl paint, on the Accord'14 but NOT together with a 2014 Accord with White Orchid Pearl paint. The Advisor stated that this is outside the realm of a dealer but gave me contact details for Honda Canada Service. I next contacted Honda Canada but they would only deal with existing warranty programs and had zero interest in the data from my case. Basically a Catch-22: No data accepted, no problem recorded and no warranty given. In closing, Honda Canada suggested I should go back to the Dealer... I like how Lakeshore Honda treats me as a customer. This is a Honda Canada issue. More