Honda Queensway

Alex Ding was great to work with. No pressure, knowledgeable and patient. We bought the Odyssey we had researched and are very happy with it. We are retired but need a van for transp No pressure, knowledgeable and patient. We bought the Odyssey we had researched and are very happy with it. We are retired but need a van for transporting our many grandkids. We had done a lot of research and had a list of several used vans we were interested in. First on the list was Honda Queensway. We highly recommend Alex and Honda Queensway. More

Tire rotation charged for was not performed. Several emails and calls required to try and get resolution. After two weeks finally connected with the service manager. He left me feeling it was Several emails and calls required to try and get resolution. After two weeks finally connected with the service manager. He left me feeling it was my fault the service was not done. Seemed to not be an issues for him. All he had to say was, we are sorry, please bring it back in and we will make it correct. I will take my car for the next 10 years to different dealer! More

We were very happy with the level of service that was provided to us by the staff at the dealership. provided to us by the staff at the dealership. More

We had friendly and knowledgeable service with our purchase. Will consider purchasing my next vehicle at this dealership. purchase. Will consider purchasing my next vehicle at this dealership. More

Marko Vessio and the rest of the staff at Honda Queensway listened to what I was looking for and took their time to guide me through the process. listened to what I was looking for and took their time to guide me through the process. More

You are such a great person with good customer service I really appreciate you bro.keep it up man really appreciate you bro.keep it up man More

Bren was patient and listened to my concerns as I tried to decide what car to purchase. He was knowledgeable and helpful when I had questions. Alena was also helpful in helping me decide what after marke to decide what car to purchase. He was knowledgeable and helpful when I had questions. Alena was also helpful in helping me decide what after market products I should purchase. Overall it was a very positive experience. More

Dealership is designed to accommodate a superior level of customer satisfaction. The experience left nothing to be critical of. customer satisfaction. The experience left nothing to be critical of. More

Best Dealership I have ever visited, excellent teamwork, especially the sales manager Daejon Wilsonhighly, very professional, friendly, reliable and trustworthly. especially the sales manager Daejon Wilsonhighly, very professional, friendly, reliable and trustworthly. More

Brought my car in for servicing for a starter but when I picked up the car, left with engine light on, shifter light not changing state, car jumping back and forth in first gear...These issues were never th picked up the car, left with engine light on, shifter light not changing state, car jumping back and forth in first gear...These issues were never there before but Honda didn't want to take responsibility for their mistakes nor would they admit being at fault for these issues. Rob the shop forman in the service dept said he would work with me to fix the problem but, these were false promises. The manager Mike suggested he would give me 10% off to fix these new issues that would have cost almost another $900. So much for the customer is always right. I am left to fix these issues that should be the responsibility of Honda. I guess proper customer service is not their forte! Please think twice about taking your vehicle here for servicing. Find a reputable mechanic that you can trust. More