Honda Queensway

Brought my car in for servicing for a starter but when I picked up the car, left with engine light on, shifter light not changing state, car jumping back and forth in first gear...These issues were never th picked up the car, left with engine light on, shifter light not changing state, car jumping back and forth in first gear...These issues were never there before but Honda didn't want to take responsibility for their mistakes nor would they admit being at fault for these issues. Rob the shop forman in the service dept said he would work with me to fix the problem but, these were false promises. The manager Mike suggested he would give me 10% off to fix these new issues that would have cost almost another $900. So much for the customer is always right. I am left to fix these issues that should be the responsibility of Honda. I guess proper customer service is not their forte! Please think twice about taking your vehicle here for servicing. Find a reputable mechanic that you can trust. More

Totally robbed by Molly the finance manager may be she sold extra noun needed deal with car to me but when i try to cancel Those policies they make fool of me and rejected my request that i can’t cancel sold extra noun needed deal with car to me but when i try to cancel Those policies they make fool of me and rejected my request that i can’t cancel the policy after month the policy i bought was tire and rim road hazard for almost 500 dollars that was tottaly waste i think choosing other dealership will be the best option otherwise study properly before entering their dealership because finance department is totally robbing someone’s hard earned money and if you call them after buying car then you will not get any answer …. Beware to buy car from here? More

Excellent service and great experience. Thanks We leased a vehicle and our first hybrid vehicle Thanks We leased a vehicle and our first hybrid vehicle More

Great experience with Queensway Honda! I love my new CRV. The process was clear and fast. I love my new CRV. The process was clear and fast. More

Amazing staff all around, was greeted as soon as i walked in and directed to the manager on duty , few minutes later was introduced to the sale rep Bren which was outstanding , explained everything about the in and directed to the manager on duty , few minutes later was introduced to the sale rep Bren which was outstanding , explained everything about the specs of the car and payments. More

Was a good experience working with Queensway Honda. They were very professional and customer focused and guided on the best options to choose our car. Would highly recommend them. They were very professional and customer focused and guided on the best options to choose our car. Would highly recommend them. More

The dealership has a bright and nice exterior , Mr Carroll and workers are helpful and welcoming Carroll and workers are helpful and welcoming More

I have been a client of this dealership since 2009 and always had very good service. However the cost of repairs is now beyond my means. I am also still waiting for the latest recall repairs. Thank you. always had very good service. However the cost of repairs is now beyond my means. I am also still waiting for the latest recall repairs. Thank you. More

Good ,timely service with communication from the staff. Thanks for the service performed and will see you in the future. George. Thanks for the service performed and will see you in the future. George. More

Good communication with all staff members. Delivery on time and excellent new vehicle introduction of all futures. Delivery on time and excellent new vehicle introduction of all futures. More