Highbury Ford Sales Limited

Tricare annual inspection The inspection was quick. He pointed out 3 minor stone chips. Joseph Lamb pointed out that I had to MAIL the inspection form. Why doesn't Tricare have The inspection was quick. He pointed out 3 minor stone chips. Joseph Lamb pointed out that I had to MAIL the inspection form. Why doesn't Tricare have an email address or fax number to send this? I haven't snail mailed in decades. More

Wind noise in the vehicle Picked up the vehicle and so far no noise. Will wait until I can take a highway trip to make sure noise is gone. Hopefully all is well. Thank you Picked up the vehicle and so far no noise. Will wait until I can take a highway trip to make sure noise is gone. Hopefully all is well. Thank you More

Great service Made to feel welcome upon arrival, service explained, work done as fast as possible.and the price was reasonable. Service is always 100% and done well Made to feel welcome upon arrival, service explained, work done as fast as possible.and the price was reasonable. Service is always 100% and done well. More

Expert service Not only fast but efficient as well. Service manager went above and beyond to make sure I got the work done that I needed at a reasonable and competi Not only fast but efficient as well. Service manager went above and beyond to make sure I got the work done that I needed at a reasonable and competitive price. More

2018 mustang front tires Phoned dealership on monday about front tire issues. They saw the car on tuesday and contacted Ford. They installed two new tires and did an alignment Phoned dealership on monday about front tire issues. They saw the car on tuesday and contacted Ford. They installed two new tires and did an alignment on thursday all under warranty. Thats what i call excellent service. thanks Highbury Ford Steve S More

Quite satisfactory Usually take my car in during the evening. Very helpful and friendly service people. . I agree the person who suggested a car wash be part of each se Usually take my car in during the evening. Very helpful and friendly service people. . I agree the person who suggested a car wash be part of each service visit. More

Friendly Dealership and Staff IT was an overall pleasant experience, I was treated with the upmost courtesy and Respect and I will return in a heart beat. I recommend this dealer IT was an overall pleasant experience, I was treated with the upmost courtesy and Respect and I will return in a heart beat. I recommend this dealership to anyone shopping for a vehicle. More

Service Experience I always receive excellent service and continue to use Highbury Ford. My only suggestion would be a car wash. Other dealerships have this and it’s a n I always receive excellent service and continue to use Highbury Ford. My only suggestion would be a car wash. Other dealerships have this and it’s a nice touch to have your car cleaned when it is returned to you. I don’t think it’s a cost issue as I see no difference in what I’m charged at Highbury Ford in comparison with other dealerships that offer this service. More

Great customer service Everyone was professional and friendly from the first phone call to driving my new car home. Jay and Fred were very helpful and went above and beyond Everyone was professional and friendly from the first phone call to driving my new car home. Jay and Fred were very helpful and went above and beyond to make the process seamless and customer friendly. I was greeted promptly and the car selected for me to test drive was exactly what I was looking for. They made me feel like a valued customer. More

service overcharge Highbury Ford charged my elderly parents $167 to change a battery. I called to object and they confirmed a $68 overcharge. It took 6 phone calls a Highbury Ford charged my elderly parents $167 to change a battery. I called to object and they confirmed a $68 overcharge. It took 6 phone calls and 5 days to refund the overcharge to a credit card. More