Highbury Ford Sales Limited

The service department and waiting room was clean. I felt safe with the sanitation of pens, my vehicle touched areas and my key fob. Jamie took the time to explain as best he could so I could understand wh safe with the sanitation of pens, my vehicle touched areas and my key fob. Jamie took the time to explain as best he could so I could understand what service was needed. He also called my warranty company to see if my parts were covered. He even trouble shooted minor issues I was having with my vehicle and explained the procedure. I am from the era where customer service was a given, but in these times it is something so rare, that I very much appreciate it when I get it. Thank you Jamie, please don’t change. In the future, a basic car wash would be an extra incentive. And a plastic mat to protect the mats. More

Wonderful staff, very helpful.Clean dealership .They take the time to talk and help you understand what they are doing to your vehicle.Thank you very much. the time to talk and help you understand what they are doing to your vehicle.Thank you very much. More

They have committed to their promise of getting my vehicle in 3 hrs for its 25k oil change and complete works package. I will definitely choose this dealer for my next service. Keep it up Ford Highb vehicle in 3 hrs for its 25k oil change and complete works package. I will definitely choose this dealer for my next service. Keep it up Ford Highbury. More

They are a very friendly and helpful dealer. I have been having problems with my blue tooth connection. It is an ongoing problem. I am hoping it is now fixed been having problems with my blue tooth connection. It is an ongoing problem. I am hoping it is now fixed More

great experience from the start. My wife and I were well taken care of by everybody. There was no worries and no stress throughtout the process. taken care of by everybody. There was no worries and no stress throughtout the process. More

Great experience. Couldn’t be happier with the purchase and the effort put in to help get me what i wanted and not settling. Big shout out to Freddy! and the effort put in to help get me what i wanted and not settling. Big shout out to Freddy! More

Very comfortable experience! The dealer discounts are substantial and Jay our salesman went to every thing he could to satisfy us in making the deal that we wanted. substantial and Jay our salesman went to every thing he could to satisfy us in making the deal that we wanted. More

First time in for service and the appointment was done on time and everyone was very professional and nice. will back again. Keep up the excellent work. time and everyone was very professional and nice. will back again. Keep up the excellent work. More

Customer service was great, James was fantastic. He was making sure everything was clean and sanitized, friendly and helpful. He explained everything to me and made sure we were both on the same page with making sure everything was clean and sanitized, friendly and helpful. He explained everything to me and made sure we were both on the same page with what I wanted and expected. More