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Highbury Ford Sales Limited

London, ON

4.7
644 Reviews

1365 Dundas St

London, ON

N5W 3B5

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644 Reviews of Highbury Ford Sales Limited

July 16, 2021

Great customer service and amazing team at Highbury Ford! Staff is super friendly and they are always there to take care of you! Highly recommended dealership!! More

by Goran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Sinclair
Jul 16, 2021 -

Highbury Ford Sales Limited responded

Hello Goran, Thank you for the 5 star review! We are very pleased you had a great experience with Fred! We are very happy you chose us for your vehicle purchase. Sincerely, Highbury Ford Team

June 30, 2021

Very efficient service. Appointment time was right on time. Friendly staff and very courteous. Overall a great experience. I would recommend this dealership to my friends and family. Will d8be back for m More

by White Goast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Connie
Jul 02, 2021 -

Highbury Ford Sales Limited responded

Thank you for the 5-star review! We appreciate your business and are happy you chose us for your service visit. Sincerely, Highbury Ford Team

June 18, 2021

We had a great sales experience. BEST one in over 40 years of buying cars. Taylor was a knowledgeable, professional sales representative. Mike explained the benefits of an extended warranty and gave u More

by Kaptain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Scrimgeour and Mike Tolsma
Jun 28, 2021 -

Highbury Ford Sales Limited responded

Hello, Thank you for providing us with a 5-star review! We appreciate your business and want to let you know you are a valued customer. Sincerely, Highbury Ford Team

June 09, 2021

Rob and Tony were both extremely professional and friendly. Excellent and Personal Service. I am very happy to be a long term Highbury Ford customer. More

by Cam Vassallo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Melo - Tony Ficca
Jun 10, 2021 -

Highbury Ford Sales Limited responded

Cam, Thank you for the 5-star review! We appreciate the feedback and we look forward to serving you again. Sincerely, Highbury Ford Team

June 09, 2021

Great service very pleasant staff from start to finish, the work was done on time, And it was less money than previous estimate. I would recommend Highbury Ford to my friends, I live in Chatham, but lov More

by Bettybray1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor and Mike
Jun 10, 2021 -

Highbury Ford Sales Limited responded

Hello, Thank you for leaving us a 5 star review! We appreciate your business and look forward to serving you soon. Sincerely, Highbury Ford Team

June 06, 2021

I would like to say that they helped me out in a fast and pleasant way that was so nice for my first experience with them More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Jun 07, 2021 -

Highbury Ford Sales Limited responded

Hello Ed, Thank you for the 5-star review! We are glad you enjoyed your experience at Highbury Ford! Sincerely, Highbury Ford Team

May 26, 2021

Great! Sales person " OV" made an excellent sales pitch and was very friendly and accommodating in viewing my old car. Trusted me on taking a new 2021 out. No heavy pressure on buying, Delivery was delayed More

by doglvr66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OV, Jeff
May 26, 2021 -

Highbury Ford Sales Limited responded

Hello, Thank you for the 5-star review! We appreciate your business and look forward to serving you again. Sincerely, Highbury Ford Team

April 30, 2021

Great polite service, great job by all yr staff as we survive cv. Will definitely recommend yr company..All protocols in place thankyou all. Prompt and on time. More

by rcabrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAZZ AND THE 2 CHAPS WHO LOOKED AFTER ME.
May 04, 2021 -

Highbury Ford Sales Limited responded

Hello, Thank you for choosing Highbury Ford! We appreciate your business and look forward to serving you again. Sincerely, Highbury Ford Team

April 01, 2021

I wouldn’t recommend this dealership to anyone, from sales to service it’s all horrible. I can’t think of one positive experience at this dealership. (We have purchased few vehicles over the years out More

by Honest2021reviews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales and service
Apr 05, 2021 -

Highbury Ford Sales Limited responded

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Apr 05, 2021 -

Highbury Ford Sales Limited responded

Hello, We wanted to reach out to you once again after you posted your original review on Google. We requested you to contact us so we can get a better understanding of your concern. Since then, you contacted our New Car Sales Manager on Thursday. We asked you over the phone to provide us with some clarification and your name so we can look you up in our system. During this call, you refused to provide any information to us so we can determine and resolve the issue at hand. Based on the interaction we question the creditability of your review. You claim based on your username that you provide honest reviews although you can’t provide your name so our dealership can help you. We stand by the fact that you are not a customer of ours and this was simply a malicious review against Highbury Ford. We’d ask you to remove this review as this form is for Highbury Ford customers only. We pride ourselves on top-notch customer service and making sure we go the extra mile for our clients. Sincerely, Highbury Ford Team

March 30, 2021

Thank you Highbury for the wonderful prompt service. We had a fabulous experience that outweighs any other dealer we've been to. Steve our service advisor explained future work that needed. I appreciated More

by MSPence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 30, 2021 -

Highbury Ford Sales Limited responded

Hello, We wanted to thank you for leaving us a 5-star review! We appreciate your business and look forward to serving you again. Sincerely, Highbury Ford Team

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