Highbury Ford Sales Limited

We had a great sales experience. BEST one in over 40 years of buying cars. Taylor was a knowledgeable, professional sales representative. Mike explained the benefits of an extended warranty and gave u years of buying cars. Taylor was a knowledgeable, professional sales representative. Mike explained the benefits of an extended warranty and gave us a great price on one. Two suggestions to improve customer satisfaction - provide a FREE tank of gas and a small thank you gift upon pickup. We have received these suggestions in the past with other dealerships and they were greatly appreciated. More

Rob and Tony were both extremely professional and friendly. Excellent and Personal Service. I am very happy to be a long term Highbury Ford customer. friendly. Excellent and Personal Service. I am very happy to be a long term Highbury Ford customer. More

Great service very pleasant staff from start to finish, the work was done on time, And it was less money than previous estimate. I would recommend Highbury Ford to my friends, I live in Chatham, but lov the work was done on time, And it was less money than previous estimate. I would recommend Highbury Ford to my friends, I live in Chatham, but love the people in London. Thank you Taylor and Mike have gone out of their way to help me. More

I would like to say that they helped me out in a fast and pleasant way that was so nice for my first experience with them pleasant way that was so nice for my first experience with them More

Great! Sales person " OV" made an excellent sales pitch and was very friendly and accommodating in viewing my old car. Trusted me on taking a new 2021 out. No heavy pressure on buying, Delivery was delayed and was very friendly and accommodating in viewing my old car. Trusted me on taking a new 2021 out. No heavy pressure on buying, Delivery was delayed and he notified me about the delay. My number one colour pick of red was successfully found. Rapid red was a terrific pick. Five stars to "OV' all the way around !!!Excellent salesman!!! Also good job "Jeff" once again!! More

Great polite service, great job by all yr staff as we survive cv. Will definitely recommend yr company..All protocols in place thankyou all. Prompt and on time. survive cv. Will definitely recommend yr company..All protocols in place thankyou all. Prompt and on time. More

I wouldn’t recommend this dealership to anyone, from sales to service it’s all horrible. I can’t think of one positive experience at this dealership. (We have purchased few vehicles over the years out sales to service it’s all horrible. I can’t think of one positive experience at this dealership. (We have purchased few vehicles over the years out of connivence, now we buy out of town, very happy with current dealer) More

Thank you Highbury for the wonderful prompt service. We had a fabulous experience that outweighs any other dealer we've been to. Steve our service advisor explained future work that needed. I appreciated had a fabulous experience that outweighs any other dealer we've been to. Steve our service advisor explained future work that needed. I appreciated his honesty and professionalism. More

I had an issue with a recent used vehicle purchase and feel that the dealership dealt with it in a reasonably fair manner to both parties. Thanks feel that the dealership dealt with it in a reasonably fair manner to both parties. Thanks More

Great as always for my regular service. They even went the extra mile for a repair on something that happened after the booked appointment. 1 the extra mile for a repair on something that happened after the booked appointment. 1 More