Heffner Toyota

new car purchase heffner toyota is long established dealership for good reason. Professional staff, Lisa Dodson, Matt Solomon, inviting atmosphere I would not hesitat heffner toyota is long established dealership for good reason. Professional staff, Lisa Dodson, Matt Solomon, inviting atmosphere I would not hesitate to recommend this dealership. More

Excellent service Having owned a 2002 Toyota Corolla for 14-years and have had excellent service all those years, I knew I wanted another vehicle from Heffner Toyota so Having owned a 2002 Toyota Corolla for 14-years and have had excellent service all those years, I knew I wanted another vehicle from Heffner Toyota so I went to the Sales Dept. and Matt Bishop, Sales and Leasing Professional helped me tremendously. I test drove a 2012 Toyota Matrix and purchased the vehicle that day. Everything Matt showed me and told me about the vehicle, I was impressed with. I had total confidence that I was getting the best deal. Within a few days I had my car and I am very pleased. Thank you Matt for a wonderful experience. More

6 years experience, high mileage driver, TOP MARKS! 2010 Prius, coming up on 300,000 trouble free km. These guys are good, really good - fair and the cost of ownership for me is way less than my previo 2010 Prius, coming up on 300,000 trouble free km. These guys are good, really good - fair and the cost of ownership for me is way less than my previous car (Nissan Altima). Very happy with these guys - wished I'd bought the car here - will do next time. By the way - I'm a real person - not padding the site. More

The worst place to be if you have problems with your car. After twenty years of driving Toyota only, I won't buy a Toyota again. After twenty years of driving Toyota only, I won't buy a Toyota again. More

Fast and free service Being a customer of Heffner since 2010, I dropped in without an appointment with a seemingly small technical problem on the underside of my 2010 Prius Being a customer of Heffner since 2010, I dropped in without an appointment with a seemingly small technical problem on the underside of my 2010 Prius. After a check-up by the fast lane staff, it was taken care of by the workshop, explained and showed to me by the service representative. No costs were charged and the car also got it's free carwash. Very well done! More

Sales and service excellent We had a new truck stolen and Karen (Sales) and Heffner all worked to get us back into a new truck asap and TCI took care of lease and financial stuff We had a new truck stolen and Karen (Sales) and Heffner all worked to get us back into a new truck asap and TCI took care of lease and financial stuff so we didn't have to worry about extra costs. On our other vehicles the service dept has always been there to help out and follow up on any concerns. Zoltan has been a great help following up on repairs to our older truck, always friendly and helpful More

Customer service fast lane oil change I think this Hefner Toyota should have a better customer service representative in the fast line oil change. This customer representative - Kevin,who I think this Hefner Toyota should have a better customer service representative in the fast line oil change. This customer representative - Kevin,who was flipping his eye when I asked him to help me with my questions today. He is very rude and inpatient. This is not the first time I get mad from the service department. I have my car oil changed today yet I found out the dip stick on my car was half way out when I got the car back. Luckily, I openned my hood to check before I left. I showed it to one of the sales representative who was happened at the parking lot. How unprofessional of the work the machenics have done. I have been dealing with Heffner for more than 10 years. Based on the poor services I received I decide not to come back to them anymore. More

Great dealership experience on the Lexus side The body shop does really good work Jim the manager listens and seems really eager to address any little issues months after repairs are completed. B The body shop does really good work Jim the manager listens and seems really eager to address any little issues months after repairs are completed. Both service advisors Mike and Ashley are very customer focused give straight forward advice when asked. I doubt they are on commission they never push for unnecessary repairs. More

Heffner Toyota is a big dealership and sometimes the service advisers can seem distracted and often they are rushed. But when I brought my 07 RAV 4 in recently for a recall and to have some brake work d service advisers can seem distracted and often they are rushed. But when I brought my 07 RAV 4 in recently for a recall and to have some brake work done, Zoltan advised me that there was another recall on the car related to a muffler problem. I was aware of the recall, but my muffler had gone bad a few months earlier and I had already purchased and installed a new muffler through my local independent shop. I never thought that I could get Toyota Canada to cover it, especially as I had used an independent and an aftermarket muffler, but Zoltan took my bill and proof of payment and told me that Heffner would take care of this. 3 weeks later a cheque arrived in the mail covering the entire cost of the new muffler and installation. I did not have to do another thing. This is great service and will keep me coming back to Heffner. More

Went in for Oil Change on my 2012 Toyota Camry. Said Went in for Oil Change on my 2012 Toyota Camry. Said water pump was leaking. Checked Rad every day and overflow bottle. It's alw Went in for Oil Change on my 2012 Toyota Camry. Said water pump was leaking. Checked Rad every day and overflow bottle. It's always full. Nothing on the ground. 4 months later. Had Body Side Mouldings put on. Did a horrible joy. Put them up way to high and not straight. One side is higher than the other by 4 mm. Monkey work being done here. More