Heffner Toyota

I bought a used Rav4 at Heffner Toyota with Matt Bishop as the salesman. Matt was extremely professional and thorough while he explained all the features. This is the 3rd vehicle that my family has bough as the salesman. Matt was extremely professional and thorough while he explained all the features. This is the 3rd vehicle that my family has bought from Matt and we couldn't be more pleased. More

Purchasing a new vehicle was a good experience. Staff was very curtious, Matt took time to explain, even when there was a lot to take in. Told us if anything that we didn't understand to call, very Staff was very curtious, Matt took time to explain, even when there was a lot to take in. Told us if anything that we didn't understand to call, very patient. David helped us to get the right warranty pkg.that suited our specifications also. Would recommend this dealership. More

I had great service from Rob and Emily was very helpful in getting my vehicle back to me in good time in getting my vehicle back to me in good time More

Purchasing a vehicle during the pandemic was a very unique experience. Thanks to professional staff, on board , the whole transaction was a success. Special thanks go to Karen Savage who did most of unique experience. Thanks to professional staff, on board , the whole transaction was a success. Special thanks go to Karen Savage who did most of the legwork and put the actual transaction together. The Financial Manager Melissa ensured all the bases were covered, and the PDI staff who presented the end product in perfect condition. Job well done! I will be sure to tell all my firends! More

Be careful on what they offer you on your trade. They offered me $5,500 less for my trade than 2 other dealerships. They offered me $5,500 less for my trade than 2 other dealerships. More

Oil replacement, engine and cabin filter change and it costed me $199 for Corolla 2014. I called to check if service is completed and they confirmed to pick it but when I reached there, it was not ready. costed me $199 for Corolla 2014. I called to check if service is completed and they confirmed to pick it but when I reached there, it was not ready. Too much trouble for me. Very bad experience. More

great service from trevor and mellissa easy to deal with handled all details carefully would recommend to anyone in kitchner area for good used or new car handled all details carefully would recommend to anyone in kitchner area for good used or new car More

Great experience at Heffners Toyota! customer oriented staff; our Financial Manager, Melissa has been tremendous, knows her stuff, very efficient and has great sense of humour. John from Lexus office has staff; our Financial Manager, Melissa has been tremendous, knows her stuff, very efficient and has great sense of humour. John from Lexus office has been very helpful, patient and knowledgeable, made sure our car was spotless; will buy there again! More

Cory J and team was amazing and above and beyond to sell and ready my new purchase quickly. Cory even came in on his day off and followed up the next week to make sure everything was going well and to se and ready my new purchase quickly. Cory even came in on his day off and followed up the next week to make sure everything was going well and to see if I had any questions or concerns. I would highly recommend this dealership! More

I had to bring my vehicle to have airbag checked and serviced. It was serviced quicker then time I was told. Great Service. No charge Thanks Jan serviced. It was serviced quicker then time I was told. Great Service. No charge Thanks Jan More