Heffner Toyota
Kitchener, ON
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95 Reviews of Heffner Toyota
I bought a 2022 Highlander at Heffner Toyota with Sal Jiron as the salesman. Sal was extremely professional and thorough while he explained all the features. He kept us up-to-date on our order, and quick Jiron as the salesman. Sal was extremely professional and thorough while he explained all the features. He kept us up-to-date on our order, and quickly responded to my many questions. I would not hesitate to go to him for my next car. More
Great experience with Jake when we purchased our Corolla Hybrid. His "no pressure" approach and outstanding respect he's always shown to his customers are exemplary. Moreover, he's always in touch with his Hybrid. His "no pressure" approach and outstanding respect he's always shown to his customers are exemplary. Moreover, he's always in touch with his Toyota customers even after he switched to Lexus and we never have to wait for him with any question! Keep up the great work Jake! More
I bought a used Rav4 at Heffner Toyota with Matt Bishop as the salesman. Matt was extremely professional and thorough while he explained all the features. This is the 3rd vehicle that my family has bough as the salesman. Matt was extremely professional and thorough while he explained all the features. This is the 3rd vehicle that my family has bought from Matt and we couldn't be more pleased. More
Purchasing a new vehicle was a good experience. Staff was very curtious, Matt took time to explain, even when there was a lot to take in. Told us if anything that we didn't understand to call, very Staff was very curtious, Matt took time to explain, even when there was a lot to take in. Told us if anything that we didn't understand to call, very patient. David helped us to get the right warranty pkg.that suited our specifications also. Would recommend this dealership. More
Purchasing a vehicle during the pandemic was a very unique experience. Thanks to professional staff, on board , the whole transaction was a success. Special thanks go to Karen Savage who did most of unique experience. Thanks to professional staff, on board , the whole transaction was a success. Special thanks go to Karen Savage who did most of the legwork and put the actual transaction together. The Financial Manager Melissa ensured all the bases were covered, and the PDI staff who presented the end product in perfect condition. Job well done! I will be sure to tell all my firends! More
Oil replacement, engine and cabin filter change and it costed me $199 for Corolla 2014. I called to check if service is completed and they confirmed to pick it but when I reached there, it was not ready. costed me $199 for Corolla 2014. I called to check if service is completed and they confirmed to pick it but when I reached there, it was not ready. Too much trouble for me. Very bad experience. More
great service from trevor and mellissa easy to deal with handled all details carefully would recommend to anyone in kitchner area for good used or new car handled all details carefully would recommend to anyone in kitchner area for good used or new car More
Great experience at Heffners Toyota! customer oriented staff; our Financial Manager, Melissa has been tremendous, knows her stuff, very efficient and has great sense of humour. John from Lexus office has staff; our Financial Manager, Melissa has been tremendous, knows her stuff, very efficient and has great sense of humour. John from Lexus office has been very helpful, patient and knowledgeable, made sure our car was spotless; will buy there again! More

