Gyro Mazda
Toronto, ON
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134 Reviews of Gyro Mazda
No pressure sales with a personal customer experience. From the knowledgable and friendly sales associate Cressida, the helpful sales manager Valerie and Anna in Finance, to Yano providing a detailed and m From the knowledgable and friendly sales associate Cressida, the helpful sales manager Valerie and Anna in Finance, to Yano providing a detailed and much appreciated pre-delivery instruction on the various features and functions of the car, it was a excellent customer experience. More
Very good customer service Frustrating that some calls were not returned, including a question I had after I picked up my vehicle today. Not sure why? I guess will have to wai Frustrating that some calls were not returned, including a question I had after I picked up my vehicle today. Not sure why? I guess will have to wait until Monday. More
A recent - stimulating - experience! Always stimulating to engage with a business entity which does not take anyone nor anything for granted. My wife and I were there in January to explor Always stimulating to engage with a business entity which does not take anyone nor anything for granted. My wife and I were there in January to explore a change of cars to a newer model. The negotiations were enjoyable and efficient. Having dealt with Gyro Mazda now for 10+ years, one could have expectedI a measure of relaxed attitude and behaviour on the assumption that this client is going nowhere (not uncommon within other businesses from my experience). But not so at Gyro Mazda. Each person involved was dedicated, polite, considerate and knowledgeable, but the processes governing the work were fast and precise. The personal engagement and conduct displayed by Valerie Chayer, Ryan llamas, Ziad Shams and Yano Yam was second to none. I feel strongly that their personal and professional performance was a clear reflection of the culture of Gyro Mazda and will add continuously to the reputation of the dealership. Repeat business is the result. Wish to add that my service visits to the dealer over the years have all been problem free and never disappointing. More
Excellent Customer Service My entire experience at Gyro Mazda was great from start to finish! Brenna listened to what I wanted and was prepared when I arrived at the Dealership; My entire experience at Gyro Mazda was great from start to finish! Brenna listened to what I wanted and was prepared when I arrived at the Dealership; she took the time to show me the features, take me for a test drive, and let me know about why she selected what she did which was sooo appreciated and she nailed it! Her enthusiasm made the whole experience fun! Anna Maria and Yano made my pick up experience easy, quick, and thorough with their knowledge and willingness/ability to answer all my questions. Yano has some great tips and tricks for how to maximize my new car! Thank you to Gyro Mazda! More
Great team, knowledgeable, attentive and was a pleasure to deal with. Different features about the car were explained in great detail and without a rush. to deal with. Different features about the car were explained in great detail and without a rush. More
5 Star Experience thanks to Mel! I had a very positive experience securing a lease on a brand new Mazda CX5 from Gyro Mazda. I worked with Mel Grosse, a Product Advisor at Gyro Mazda I had a very positive experience securing a lease on a brand new Mazda CX5 from Gyro Mazda. I worked with Mel Grosse, a Product Advisor at Gyro Mazda. Mel was very knowledgeable about the vehicle and made the buying experience a pleasure from start to finish. I was in a bit of a rush as my car broke down on the road (literally) and she got me into a new vehicle immediately. I am loving how the CX5 rides and I would highly recommend Mel and the entire Gyro team to anyone in the market for a vehicle. More
I purchased a new 2020 Mazda 3 with the help of Ann Maria in Financial Services and Mel Grosse in Sales. Both made my first experience in a long time to purchasing a car very relaxing and fun. Had fun with M in Financial Services and Mel Grosse in Sales. Both made my first experience in a long time to purchasing a car very relaxing and fun. Had fun with Mel on the test drive, she is very knowledgeable, both Anna Marie and Mel made me feel like a kid on Christmas morning. Love my Car....Thanks and keep up the great work. God bless. More
First Car Sales Experience I have always been apprehensive about purchasing a car because of it being a large purchase and the often sales pressure tactics employed by salespeop I have always been apprehensive about purchasing a car because of it being a large purchase and the often sales pressure tactics employed by salespeople which I hate. However, I must say that all aspect of the staff were amazing and had a great balance of selling while not pressuring me to get something that is not what I want. I did not even feel judged for the financing portion which is always nerve wracking. For someone that has gotten to several dealerships and backed out before signing any contract and to go as far as I did given that I reside in Richmond Hill, it was a great sales experience. If the Service is just as amazing then they may have a Client for a lifetime. All the employees listed did their part impeccably and worked as a team and showed good camaraderie. I like seeing professionals who respect one another and show a team respect and mutual respect. That made a lasting impression! More
Great Staff at Gyro I recently purchased a new Mazda CX-5 and everyone I dealt with was knowledgeable, friendly and helpful. It was a really great experience. Cheers, I recently purchased a new Mazda CX-5 and everyone I dealt with was knowledgeable, friendly and helpful. It was a really great experience. Cheers, Matt More
Amazing service beyond! In this day where service is the difference between businesses, it's the people in the team that make or break the experience. And I have to say that In this day where service is the difference between businesses, it's the people in the team that make or break the experience. And I have to say that each member of this team was exceptional from the beginning to the end. And that's why I switched from Honda to Mazda! Great work! More