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Gus Brown Buick GMC

Whitby, ON

4.8
244 Reviews
Call Dealership (905) 668-5846

1201 Dundas St E

Whitby, ON

L1N 2K6

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244 Reviews of Gus Brown Buick GMC

November 16, 2024

They have looked after us for years. No problems. They keep us informed about our visit. More

by Elio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio, Dave
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

We are grateful to have earned your loyal business over the years. Thanks for being part of the Gus Brown Buick GMC family!

November 16, 2024

Service is always quick. I don't have to worry about them upselling to me either! I trust the service department to look after my vehicle. More

by A Gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

Thank you for sharing your experience with us! We're delighted to hear that our service team at Gus Brown Buick GMC has earned your trust and provided quick, reliable service. We look forward to continuing to take care of your vehicle needs!

November 16, 2024

I have dealt with this gang for a while now regarding a number of different issues and I have yet to be disappointed. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Sergio
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

John, we're delighted to hear that your experiences with the Gus Brown Buick GMC team have consistently met your expectations. Thank you for trusting us with your needs!

November 16, 2024

I only ever deal with one service advisor, Sergio He’s always pleasant and very helpful He will investigate issues that I have and always is able to solve them More

by Craig Andrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Romeo, service advisor extraordinaire
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

Craig, it's fantastic to hear that Sergio consistently provides you with pleasant and helpful service at Gus Brown Buick GMC. We appreciate your loyalty and look forward to assisting you in the future!

November 16, 2024

Efficient knowledgeable sales team. Able to arrange financing and return previous leased vehicle with minimum effort. More

by robert.r.watson@outlook.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwight Westlake.
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

We're delighted to hear that our sales team at Gus Brown Buick GMC provided an efficient and knowledgeable experience for you. It's great to know the financing and lease return process was smooth. Thank you for choosing us!

November 16, 2024

A great experience dealing with Gus Brown Buick GMC. Very friendly staff and great customer service. More

by Curt Bruzzese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Barrett
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

Thank you, Curt, for leaving Gus Brown Buick GMC a five-star review! We are happy to hear that our team was friendly and helpful.

November 16, 2024

I think this is my 8th truck from Blair, and won't be the last! Blair and Angie in service, the best 👌 More

by Belinda.starfirefarm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blair, Beth and Angie
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

Thank you for your continued trust in Gus Brown Buick GMC! We're delighted to hear that Blair and Angie have consistently provided excellent service. Looking forward to serving you with many more trucks in the future!

November 16, 2024

Have worked with Sergio a few times and every time he never fails to surprise me with great service and good advice. Always responsive and exceptional communication I couldn’t ask for more. More

by Michelle M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Romeo
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

Michelle, we're delighted to hear that Sergio consistently provides you with excellent service at Gus Brown Buick GMC. Thank you for your kind words and continued support!

September 12, 2024

Very good service dealing with Dave is always a pleasure. The rest of the as well. More

by bret.filion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Sep 12, 2024 -

Gus Brown Buick GMC responded

We're delighted Dave could deliver an excellent experience! - Gus Brown Buick GMC Team

September 07, 2024

The vehicle was in for Transmission line repair. Lines were repaired but transmission fluid was not added, I had to add 3.5 litres at home. More

by DianeArding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave,
Report | Print
Sep 09, 2024 -

Gus Brown Buick GMC responded

I'm sorry to hear about the oversight with your transmission fluid. This isn't the level of service we aim for and I apologize for any inconvenience caused. The work performed on your 08 Uplander is definitely covered under a workmanship guarantee and I will be reaching out today to see if we can schedule your car back in for an inspection to ensure there are no other leaks or faulty parts installed. If for any reason we do not connect, feel free to reach out to me directly. Thank you, Angie Prince - Service Manager

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