Back

Gus Brown Buick GMC

Whitby, ON

4.8
397 Reviews

1201 Dundas St E

Whitby, ON

L1N 2K6

Directions

By Type

397 Reviews of Gus Brown Buick GMC

May 13, 2025

Sergio changed the oil on my car in a timely fashion. My experience with Gus Brown has always been friendly, helpful and their advice is spot on. Thank you More

by Bird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
May 13, 2025 -

Gus Brown Buick GMC responded

We're delighted to hear that Sergio provided timely service and that your experiences with Gus Brown Buick GMC have been consistently positive. Thank you for the kind words, and we're here whenever you need us!

May 07, 2025

Very pleased with Gus Brown GMC, in particular Frank Giorgi, our salesperson. I’ve purchased several vehicles here over the years and been very satisfied with the process and results. I would recommend More

by SteveR6810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Giorgi
May 07, 2025 -

Gus Brown Buick GMC responded

Thank you for sharing your positive experience with Frank and the team at Gus Brown Buick GMC! We're delighted to hear that you've consistently been satisfied with our service. Your recommendation means a lot, and we look forward to assisting you again in the future!

May 06, 2025

From the time Ali came outside to great us we experienced nothing but excellent service. He listened to what I wanted, and found me my perfect car! The whole process was smooth. He just helped me so much. More

by Car
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Dorratoltaj
May 06, 2025 -

Gus Brown Buick GMC responded

It's fantastic to hear that Ali provided such excellent service and helped you find your perfect car at Gus Brown Buick GMC. Thank you for recommending us, and enjoy all those new features!

May 04, 2025

Service with a smile and a wonderful coffee experience in the lounge. Thank you for your courtesy and professionalism. More

by Jab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
May 05, 2025 -

Gus Brown Buick GMC responded

We're delighted to hear you enjoyed the service and coffee experience at Gus Brown Buick GMC! Thank you for recognizing our team's courtesy and professionalism. We look forward to welcoming you back soon!

May 03, 2025

Prompt service done to my satisfaction. The wheels haven’t fallen off. They done good! More

by wensley90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
May 05, 2025 -

Gus Brown Buick GMC responded

Thanks for choosing Gus Brown Buick GMC. We appreciate your support!

May 02, 2025

Jason was very kind and knowledgeable to get me my new vehicle and for the trade in of my old vehicle. Very pleased with everything and will return when needed. Thankyou More

by Susan _cosburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Barrett
May 02, 2025 -

Gus Brown Buick GMC responded

Susan, we're delighted to hear that Jason provided you with such a positive experience at Gus Brown Buick GMC. Thank you for your kind words and we look forward to assisting you again in the future!

May 02, 2025

Very friendly and helpful staff. They staff was able to help me with all my questions More

by tammycooke1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
May 05, 2025 -

Gus Brown Buick GMC responded

Tammy, we are glad to hear that our team provided friendly service. Thanks for choosing Gus Brown Buick GMC!

May 01, 2025

Excellent service always, Sergio is very competent and always is friendly and extremely helpful. Every time we phone Sergio he always phones us back as I said always excellent service by Sergio and his te More

by crany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
May 01, 2025 -

Gus Brown Buick GMC responded

Crany, it's wonderful to hear that Sergio and the team at Gus Brown Buick GMC consistently provide you with excellent service. We appreciate your feedback and look forward to serving you again!

May 01, 2025

Nothing but problems with my truck since I had it. first the electronics now my transmission went. basically the response I got was it sucks to be you. More

by Fred.schuh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katy
May 01, 2025 -

Gus Brown Buick GMC responded

Hi Fred, We're truly sorry to hear about the issues you've experienced with your truck — we completely understand how frustrating and disappointing this must be. Our team always aims to support our customers as much as possible, even when vehicles are outside of the manufacturer’s warranty period. Unfortunately, once a vehicle exceeds the time and mileage limits set by GM, our ability to offer coverage or goodwill assistance becomes very limited. Gus Brown Buick GMC values your business, and we never want any customer to feel dismissed or unsupported. While warranty limitations can be frustrating, please know that our team did their best to explore all available options within the guidelines provided by GM. We truly appreciate your feedback, and we’re sorry this has been your experience. Thank you, Angie Prince - Service Manager - angieprince@gusbrown.com

May 01, 2025

Efficient service, and follow up on work performed. Done on time and left in good condition More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
May 01, 2025 -

Gus Brown Buick GMC responded

Dan, thanks for the awesome review of Gus Brown Buick GMC!

...
4
...