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Gus Brown Buick GMC

Whitby, ON

4.8
244 Reviews

1201 Dundas St E

Whitby, ON

L1N 2K6

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244 Reviews of Gus Brown Buick GMC

November 17, 2024

Excellent Customer Service By Sergio. Very Experienced/ Knowledgeable In His Service Field. Sergio Should Be Considered One Of The Top Leaders In Gus Browns Service Department. More

by michellecaprio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Nov 21, 2024 -

Gus Brown Buick GMC responded

Michelle, thank you for recognizing Sergio's expertise and leadership at Gus Brown Buick GMC! We're delighted to hear about your positive experience with our service team. We appreciate your support!

November 16, 2024

Came for oil change usually they do a 20 point inspection,check tire pressure and fill. They never did my tires I had to return and ask them to fill them up all pressures were too low. They never More

by Jsroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Nov 18, 2024 -

Gus Brown Buick GMC responded

Sherri, I apologize for the oversight during your visit. We strive to provide thorough service and it's disappointing to hear we missed checking your tire pressure. Please feel free to reach out if there's anything else we can do for you. Thank you, Angie Prince - Service Manager - angieprince@gusbrown.com

November 16, 2024

Very knowledgable and helped with my issue. Quick prompt friendly service. Provided a ride service when I had no ride for pick up 🙂 More

by kryan222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Nov 18, 2024 -

Gus Brown Buick GMC responded

Kryan, we're delighted to hear that our team at Gus Brown Buick GMC provided you with knowledgeable and friendly service. It's great to know the ride service was helpful too! Thanks for sharing your experience!

November 16, 2024

Always treated with the upmost respect, and services were always done in a reasonable time frame. More

by coachcyr5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio/ Dave
Nov 18, 2024 -

Gus Brown Buick GMC responded

Thanks so much for your review. We look forward to your next visit to Gus Brown Buick GMC!

November 16, 2024

Dave at Gus Brown is amazing and always helpful! Keep up the great service, well done! More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Nov 18, 2024 -

Gus Brown Buick GMC responded

Rob, we are glad to hear that Dave has been great to work with. Thanks for choosing Gus Brown Buick GMC to take care of your automotive needs.

November 16, 2024

Excellent service. Everyone is friendly and service is quick and quality is incredible. Prices for service are reasonable. More

by Catherinegreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Nov 18, 2024 -

Gus Brown Buick GMC responded

Catherine, thank you for the wonderful feedback! We're delighted to hear that our team at Gus Brown Buick GMC provided excellent service and a friendly atmosphere. We appreciate your support!

November 16, 2024

Very pleased with the service they looked after me and they even drove me home and pick me up. Thank you guys. You’re the best. More

by Just Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Nov 18, 2024 -

Gus Brown Buick GMC responded

We're delighted to hear that you had a great experience with our team at Gus Brown Buick GMC! Providing convenient and attentive service is what we strive for. Thank you for your kind words, and we're here whenever you need us!

November 16, 2024

Since 2006 I bought my first Pontiac vibe, since then a GMC truck and Buick encore. I always return there for my service. Staff is always friendly. They return calls promptly, and there’s always an Uber or More

by chrysler.rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Nov 18, 2024 -

Gus Brown Buick GMC responded

It's fantastic to hear that you've had such a positive experience with our team at Gus Brown Buick GMC over the years. We appreciate your loyalty and are always here to ensure you have everything you need for your vehicles. Thanks for sharing!

November 16, 2024

The Reps at Gus Brown at 100%to provide customer satisfaction + they are very respectful & courteous. They explain every decision’s satisfactory More

by richardfoisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Romero
Nov 18, 2024 -

Gus Brown Buick GMC responded

Richard, thank you for recognizing our team's dedication to customer satisfaction at Gus Brown Buick GMC! We're glad to hear that the respectful and courteous service made a positive impression. We appreciate your feedback!

November 16, 2024

Excellent excellent professional service always by Sergio and the team. All service is done with care! More

by crany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio and Team
Nov 18, 2024 -

Gus Brown Buick GMC responded

Crany, thank you for the wonderful feedback! We're delighted to hear that Sergio and our team at Gus Brown Buick GMC provided such excellent service. We appreciate your support!