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Gus Brown Buick GMC

Whitby, ON

4.8
277 Reviews
Call Dealership (905) 668-5846

1201 Dundas St E

Whitby, ON

L1N 2K6

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277 Reviews of Gus Brown Buick GMC

December 06, 2024

The process of buying new winter tires and having them put on was amazing. We will be giving your dealership more of our business. Thanks More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Report | Print
Dec 06, 2024 -

Gus Brown Buick GMC responded

Karen, we're delighted to hear that your experience with getting new winter tires at Gus Brown Buick GMC was amazing! We look forward to serving you again in the future. Thanks for choosing us!

December 04, 2024

This was my first visit to Gus Brown Buick GMC. Corey made it quick and painless. Thanks for all your help! More

by Joerego72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Report | Print
Dec 04, 2024 -

Gus Brown Buick GMC responded

We're delighted to hear Corey made your first visit a smooth experience at Gus Brown Buick GMC. Thanks for choosing us and sharing your feedback!

December 04, 2024

Sergio, as usual is very professional and courteous and explains everything. Always willing to help. More

by Ballangermichaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Romeo
Report | Print
Dec 04, 2024 -

Gus Brown Buick GMC responded

Thank you for recognizing Sergio's professionalism and courteous service at Gus Brown Buick GMC. We're delighted to know he consistently provides helpful assistance!

December 01, 2024

I've been servicing my 2017 Terrain here since 2018. They are professional and friendly. More

by Isaac Ebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Dec 03, 2024 -

Gus Brown Buick GMC responded

Isaac, your kind review warms our hearts! Thank you from the Gus Brown Buick GMC Team.

December 01, 2024

I dealt with a very nice young man, Ali & I would highly recommend him to my friends & family. He was there for me through my purchase & after as well. I am definitely technically challenged & there were ma More

by Shirley McDowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Dorratol Taj
Report | Print
Dec 03, 2024 -

Gus Brown Buick GMC responded

Shirley, we're delighted to hear that Ali provided such excellent support during and after your purchase at Gus Brown Buick GMC. Thank you for recommending him, and we hope you're enjoying all the features of your new Acadia Denali!

November 30, 2024

Very Knowledgeable in his job and got the work done in good timing ! Gave heads up to what needed done More

by bszabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil and filters
Report | Print
Dec 02, 2024 -

Gus Brown Buick GMC responded

Thank you for sharing your experience with us at Gus Brown Buick GMC! We're glad to hear that our team provided knowledgeable service and kept you informed throughout the process. We appreciate your feedback!

November 30, 2024

Every time I’ve had to go to Gus Brown for any king of service, they have provided consistent top tier service! More

by Elisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Mitchell
Report | Print
Dec 02, 2024 -

Gus Brown Buick GMC responded

Elisa, thank you for your kind words! We're delighted to hear that you've consistently received top-tier service at Gus Brown Buick GMC. We look forward to serving you in the future!

November 30, 2024

Great service, for a first time service for my GMC Elevation, I would highly recommend More

by jmcgregor2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio, Cameron and Kim
Report | Print
Dec 02, 2024 -

Gus Brown Buick GMC responded

We appreciate your recommendation! Thanks for choosing Gus Brown Buick GMC.

November 29, 2024

Although the service advisor was very good I am rating low because the tech did not follow my wishes. I had winter runs and tires put on and summers removed. I asked that the ones being removed were marke More

by Datumb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Mitchell
Report | Print
Nov 30, 2024 -

Gus Brown Buick GMC responded

I appreciate you bringing this issue to my attention and will address it with our team to ensure better service in the future. Would you please reach out to me directly so I can identify which technician worked on your vehicle? If you do not feel comfortable doing so on your invoice there is a 4-digit code that identifies the technician and you can respond to this review with retained anonymity. Thank you, Angie Prince - Service Manager - angieprince@gusbrown.com

November 26, 2024

Dave and Sergio are awesome and make the service what it is at the dealer More

by B.ljamieson&outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Sergio
Report | Print
Nov 27, 2024 -

Gus Brown Buick GMC responded

Thanks for taking the time to leave Gus Brown Buick GMC a review. We are happy to hear that Dave and Sergio were awesome.

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