Guelph Volkswagen
Guelph, ON
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49 Reviews of Guelph Volkswagen
Friendly service even without an appointment Amazing and jolly customer service and even though they are busy my service consultant was quick to diagnose my car and knew exactly what he was talki Amazing and jolly customer service and even though they are busy my service consultant was quick to diagnose my car and knew exactly what he was talking about, defiantly not a stealer ship. I chose to try them out because my mother has also purchased a new vehicle here and i will now come back for anything i cant do myself. More
Needed a Camshaft I needed a camshaft installed and it would have cost me 3000 installed. Abhishaik Shinde the parts and servcie consultant found me an after market par I needed a camshaft installed and it would have cost me 3000 installed. Abhishaik Shinde the parts and servcie consultant found me an after market part and with installation it ended up costing me 1500. Guelph Volkswagen is great and will do everything they can to make your experience a postive one. John is great and will listen to any concerns you may have. Overall this service facility is exceptional More
No Problem Recommending I was very pleased with the quick work that was done to my vehicle at Guelph VW. I cannot thank Sue Phillips enough for taking care of things for me. I was very pleased with the quick work that was done to my vehicle at Guelph VW. I cannot thank Sue Phillips enough for taking care of things for me. I have no problem returning for service in the future. More
Excellent overall. Abhishaik Shinde was professional, informative, knowledgeable, sensitive and overall went over and beyond my expectations. Although Bob Jureidini was Abhishaik Shinde was professional, informative, knowledgeable, sensitive and overall went over and beyond my expectations. Although Bob Jureidini was not serving me that day he did make the appointment for an additional service request. He took the time to check my car's history to determine what was needed. I have always found B. J. to be extremely professional and helpful throughout the years. It is always a pleasure to deal with him. Both men have a good sense of humor which I always appreciate in service people. More
Totally Satified Just wanted to take the time to say how awesome my latest experience was. Mike Dahmer went over and above taking care of me. I have never had such a Just wanted to take the time to say how awesome my latest experience was. Mike Dahmer went over and above taking care of me. I have never had such a positive experience in the service area since having service done on my old Jetta and now my Tiguan. More
Unprofessional service department. This dealership has a great sales staff. The service department is where it goes sour. The service manager actually told me to take a hike, because This dealership has a great sales staff. The service department is where it goes sour. The service manager actually told me to take a hike, because I wanted my tires filled to full inflation pressure. They also serviced my car when I specifically asked for just an oil change only, knowing in advance they would try to seek it past my wife. I will never bring a car here ever again. Sales staff were excellent but can't really help fix the service department. More
Would Recommend Guelph VW in a heartbeat Recently recommend my friend to Guelph VW to assist with finding a vehicle. They did an outstanding job in helping her through this process. Myself an Recently recommend my friend to Guelph VW to assist with finding a vehicle. They did an outstanding job in helping her through this process. Myself and my family have been dealing with Guelph VW since 2006 and have always had excellent service and feel very comfortable. Guelph VW is always willing to go above and beyond to ensure everything goes smoothly. Jason Chow has always provided excellent service. He is always willing to go above and beyond to assist and explain any part of the sales/service that someone may not understand or feel comfortable with. The entire team at Guelph VW is outstanding and is very responsive and always makes you feel welcomed and ensure that you are happy with your sales/service! I would recommend this dealership to anyone in a heartbeat. Myself and my family come from KW area to Guelph VW for service and sales because of the outstanding service. More
Repeat Customer My experience with Jason Chow in buying vehicles has been exceptional. I am driving my 4th vehicle purchased through him. When I bought my first vehic My experience with Jason Chow in buying vehicles has been exceptional. I am driving my 4th vehicle purchased through him. When I bought my first vehicle from him, I indicated that it was for commuting to/from work and I wanted something good on gas within a budget I provided. He was able to find me a used Acura 1.7EL that gave exceptional gas mileage and at the lower end of my price range. Despite the fact that he owns a VW dealership, he did not push his brand but found what was best for me. I would recommend him to anyone. More
Winter Tires One of my winter tires recently got a flat due to a nail. I had purchased the original tires from Guelph VW, but took my car to a dealership closer to One of my winter tires recently got a flat due to a nail. I had purchased the original tires from Guelph VW, but took my car to a dealership closer to my house to get the tire checked out. They told me that the tires I had were no longer manufactured and that I would have to replace the pair on the front axle, not just the one tire. This is when I contacted Jason, who put me in touch with Alex. To my pleasant surprise, they had these tires in stock (even though they were no longer being manufactured, the deep inventory that they had helped me a lot). As a result, I was able to replace just the one tire and save over $200! More