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Grizzly Trail Motors

Barrhead, AB

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90 Reviews

6201 49th Street

Barrhead, AB

T7N 1A4

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90 Reviews of Grizzly Trail Motors

September 12, 2013

I was very happy with the GMC Sierra truck purchasing experience at this dealership. Steve Lyster was very prompt in answering all my question and arranging all the sales documents. Brad Carr was knowl More

by aslack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lyster, Brad Carr
Sep 16, 2013 -

Grizzly Trail Motors responded

Thank you for the review all of us here appreciate the feed back. There is over 30 people here from sales service parts and body shop. We all work together to try and make sure any dealing you have here exceed your expectations. If we can help you in any way please let us know. A great big Grizzly Trail Motors Thank You from all of us!!!

September 03, 2013

Overall, I had a good experience dealing with Grizzly Trail Motors. A few items of suggestion would be 1: when a customer enters the showroom, staff should welcome them and ask if they need anything whil More

by denakrysik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Holwerda
Sep 03, 2013 -

Grizzly Trail Motors responded

Thank you for your review. We really appreciate the feed back! First let me apologize for your experience when entering the showroom. We strive to welcome every customer when they come thru the door and in this case we did not. I understand your feelings on the floor mats and the gift on such a large purchase. We as an industry sometimes forget this as we look at what we make per unit which is minimal as the cost are high. But as a customer we know you are making usually the second largest purchase of your life and it is not minimal. So we thank you for reminding us of this. And we would like to assure you that we will try to do better for you in the future. We do hope to see you again walk in our doors and do hope to do a better job. There is over 30 people her at Grizzly Trail Motors and I will be the first to say we are not perfect. But we are are always trying to be better and if we make a mistake we do try our best to make it right. We do hope to see you again soon. I would like to give you a big Grizzly Trail Thank You from all of us!

August 29, 2013

I had our 2010 GMC Terrain in to the body shop for repair. Brad and Kim were very friendly and helpful and they both acted quickly on getting my vehicle in and repaired. When I went to pick it up I wa More

by barrhead44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Kozak, Kim Fletcher
Aug 29, 2013 -

Grizzly Trail Motors responded

Thank you for the review. All the Body shop staff have smiles on their faces today :). They appreciate the feed back. I bet your Terrain feels good to be all freshened up at the car spa.. Thank you again from all of us here at Grizzly Trail Motors!

August 28, 2013

I am very pleased with the customer service I received while shopping for my new Chevy Equinox. Steve Lyster did an excellent job of helping me choose the right vehicle for my needs. The rest of the dea More

by AnneHanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lyster, Brad Carr
Aug 28, 2013 -

Grizzly Trail Motors responded

Thank you for the kind words. We are happy you had a good experience purchasing your vehicle here. If we can do anything to help you in the future please let us know. There is over 30 people here who work together to provide all your automotive needs, we all thank you for the business and look forward to seeing you again! A great big Grizzly Trail Thank You!

August 20, 2013

It was a great truck buying experience, I was originally looking for a crew cab SLT 1500 and Colin had found the one I was looking for. Than I thought about it and decided I wanted a couple more options an More

by Ljrs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Holwerda
Aug 21, 2013 -

Grizzly Trail Motors responded

Thank you for the review. We do try to accommodate all our customers needs. Colin and all of us here at Grizzly Trail Motors thank you for your business and hope to see you again soon. if you have any questions or concerns please let us know. A great big Grizzly Trail Thank you from all of us!

August 19, 2013

Our son bought two vehicles from this dealership in the month of June 2013. He was extremely happy with the service and price. When he relayed his experience with us, my husband was intrigued and decided More

by levis123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Holwerda, Brad Carr
Aug 19, 2013 -

Grizzly Trail Motors responded

We like to think we are one big family here as we try to work closely together and take care of our customers. So from our family to yours a great big Grizzly Trail Motors thank you!!! If there is ever anything we can do to make your experience here better please let us know.

August 07, 2013

I got to know Colin through the service department at the dealership. Unfortunately I hit a deer on July 18. My boyfriend was up north working and Colin had a van on the lot that I was interested in. He star More

by msixes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Holwerda
Aug 08, 2013 -

Grizzly Trail Motors responded

Thank you for this review. Colin and all of us here try to help out our customers anyway we can. A great big Grizzly Trail Motors thank you from all of us!

July 29, 2013

Grizzly trail motors is a local dealer for us ,we have dealt with them for many years and found they give very good after sales service.this is of prime importance to us. Steve treated us very good and More

by mcrl7d5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lyster
Jul 30, 2013 -

Grizzly Trail Motors responded

Thank you for the review. We all appreciate your business, I know Steve takes care of his people as we all try to here at Grizzly Trail Motors. Its nice to hear that we have been consistent with our service over the years for you. We hope we can continue to do so for years to come! Thank you from all of us here at Grizzly trail Motors

July 25, 2013

We often pop into Grizzly Trail to see what is new and generally keep up on auto information. When we decided to buy a new Terrain it was an excellent customer experience. Every staff member, from the fro More

by LornaHiemstra
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lyster, Brad Carr, Rae Whiting, Terese Koch, Wilma Hiemstra
Jul 26, 2013 -

Grizzly Trail Motors responded

Thank you so much for the kind words. We all try and work hard for you as we hope to see you back for any of the automotive services we offer. From sales to service, parts and accessories, body shop and detailing we do it all. We hope you keep dropping by as the coffee is always on and we will be here to help in any way we can. A great big Grizzly Thank You!!! From all of us!

July 25, 2013

I came to Grizzly Trail Motors to get an oil change and some accessories done to my 2011 GMC Sierra. I had got the body shop to install Bushwacker Flares and they look great! The body shop was fast, friend More

by Brendin92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Walker, Kim Fletcher
Jul 25, 2013 -

Grizzly Trail Motors responded

Thank you so much for your review. We are glad you were able to get the work done in a timely manner and you are happy with the service and parts you purchased. Thanks again from all of us here at Grizzly Trail Motors

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