Grimsby Hyundai
Grimsby, ON
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117 Reviews of Grimsby Hyundai
I have been to so many dealerships and nothing compares I have been to so many dealerships and nothing compares to the service I receive at at GRIMSBY HYUNDAI. Kristen Millar is so nice and explains every I have been to so many dealerships and nothing compares to the service I receive at at GRIMSBY HYUNDAI. Kristen Millar is so nice and explains everything.....she is so helpful. Kristen is the best service advisor I have ever dealt with in years.....and I have owned several cars. More
Five Stars!!!I had such an amazing experience at Grimsby Five Stars!!! I had such an amazing experience at Grimsby Hyundai after a terrible one at Hamilton Hyundai. I'm confident I will own only Hyundai's Five Stars!!! I had such an amazing experience at Grimsby Hyundai after a terrible one at Hamilton Hyundai. I'm confident I will own only Hyundai's from now on, and ONLY from Grimsby Hyundai! The staff are an incredibly kind and patient bunch! A big HIGH FIVE to David and Connor, who made the experience a pleasurable one, from start to finish! I have recommended Grimsby Hyundai to all my family and friends! More
After being disrespected by Hamilton Hyundai we found Grimsby Hyundai. My wife's Hyundai Tucson was a very complicated situation due to an engine defect that required the need for an engine replacement w Grimsby Hyundai. My wife's Hyundai Tucson was a very complicated situation due to an engine defect that required the need for an engine replacement which we were fighting Hyundai Canada for (on an eight year old car), to make matters worse the exhaust had been stolen from the vehicle while it was awaiting service prior to being towed to Grimsby Hyundai. Our situation in dealing with Hyundai Canada and then having to navigate through the red tape of the insurance company was frustrating to say the least, a four month long battle!! A situation that required the the best of the best.....and that is when we met Mario Bruno the General Manager of the dealership and his dedicated team. My wife and I can honestly say that these people do actually "go the extra mile" for their customers.........in fact we were NOT even their customers as we had purchased the vehicle at another dealership. In our case they simply went "the extra mile" because they are good honest people who actually care about you and your car. We and the vehicle were always treated with respect and most importantly were continually being updated in a TRANSPARENT and HONEST manner, right from the moment our vehicle was towed in and right to moment when my wife was handed the keys at the end. We offer our heart felt thank you to all the good people at Grimsby Hyundai, the entire team and especially to the ones we worked closely with: Mario Bruno, Juan Crespo and Kristen Millar. If you are thinking of purchasing a new Hyundai and think all dealerships are the same you are dead WRONG, not all dealerships are the same. In my 30 years of experience in dealerships I can honestly say that this dealership is like no other. More
Dear Lucia,Jan has been talking to her sister Diana and Dear Lucia, Jan has been talking to her sister Diana and she absolutely loves her new car. Diana, Jan and I were very impressed by your and the d Dear Lucia, Jan has been talking to her sister Diana and she absolutely loves her new car. Diana, Jan and I were very impressed by your and the dealerships professional attitude towards the car buying experience. We all agree that you and the dealership will be our “ go to” place for future Hyundai purchases. Thank you and best regards, Diana Bright Jan Lockie Paul Hicks More
Very fast and efficient service. After going to another Hyundai dealership at first I was blown away by the quality of service I received here. Less than 24 hours after first speaking with sales representa Hyundai dealership at first I was blown away by the quality of service I received here. Less than 24 hours after first speaking with sales representatives my car was ready to be picked up and I was really impressed both with the price I was paying and the service when I went to pick up the car. More
NOT IMPRESSED WE MADE AN APPOINTMENT ONLINE ON SUNDAY FOR MONDAY EVENING AT 4:30 P.M. ARRIVED ON TIME BUT SALESMAN WAS BUSY SO PASSED ON TO ANOTHER REP WHO WAS V WE MADE AN APPOINTMENT ONLINE ON SUNDAY FOR MONDAY EVENING AT 4:30 P.M. ARRIVED ON TIME BUT SALESMAN WAS BUSY SO PASSED ON TO ANOTHER REP WHO WAS VERY NICE. TEST DROVE CAR WE WERE LOOKING AT. UPON RETURN WE WAITED IN RECEPTION - NOW BOTH SALES REPS WERE BUSY. FINALLY THE MANAGER TOOK US IN AND WE FINISHED OUR VISIT. WE DIDN'T FEEL LIKE OUR POTENTIAL BUSINESS WAS IMPORTANT. More
Best Service I've been to 3 other dealers and Grimsby Hyundai has been by far the most friendly, helpful and professional. They go the extra mile for customers. I've been to 3 other dealers and Grimsby Hyundai has been by far the most friendly, helpful and professional. They go the extra mile for customers. More
Wonderful service What can I say, Kristen Millar went above and beyond for me. Talk about customer service, she could teach a course on how to make a customer feel he What can I say, Kristen Millar went above and beyond for me. Talk about customer service, she could teach a course on how to make a customer feel heard, she really went to bat for me, and got the best possible results. Thanks a million Kristen I’ll stop by with a bottle of wine when this is all over. More
This dealership is a breathe of fresh air in the industry! Very pleased Ahmed and Steve treated us like family the moment we entered! Bravo industry! Very pleased Ahmed and Steve treated us like family the moment we entered! Bravo More
Grimsby Hyundai, where can I ever start? I am completely dissatisfied with the service (or lack there of) that they claim they provide. An SVU that can pull a trailer is what I asked for, this one can’t eve dissatisfied with the service (or lack there of) that they claim they provide. An SVU that can pull a trailer is what I asked for, this one can’t even do anything more than a thousand pounds - last time I checked a trailer is much more than that. These people are looking for a quick sale to get their commission and don’t know what qualifications a vehicle has before selling it. They fail to meet customer satisfaction. With continuous calls and getting the all too familiar “run around”, before avoidance from the manager set in and an answer never given. If you are looking for a vehicle, I highly suggest going elsewhere to avoid incompetence in sales and poor customer service. More