Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grimsby Hyundai
Grimsby, ON
117 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
117 Reviews of Grimsby Hyundai
August 09, 2024
I took my 2018 Santa Fe in because it’s burning oil after several emails with the service manager he told me we would do an oil consumption yesterday every 1000 km When I got there he said I would have to p several emails with the service manager he told me we would do an oil consumption yesterday every 1000 km When I got there he said I would have to pay for this and if needed I would have to pay for a new engine as well! Hyundais are known to have engine issues like this as well as oil burning I feel like Hyundai Canada should be held accountable for this and I feel like the dealership isn’t willing to help as well! Save yourself some time and money and do your research before purchasing a Hyundai More
by Wendystar21
Employees Worked With
Angelo
July 02, 2024
Very bad experience, I bought a car from them and then I called them to get some issues with the car the help desk lady will say they will call you back but they never call, the representative Milo who sold called them to get some issues with the car the help desk lady will say they will call you back but they never call, the representative Milo who sold me that car, never calls back. One of the worst dealership I have ever seen More
by alanarthur3113
Employees Worked With
milo
June 06, 2024
Our car "gave up the ghost" unexpectedly on Thursday afternoon; by Monday morning we were driving home in our new Tucson Hybrid. The Hyundai team was incredibly helpful and Chelsea and Warren walked u afternoon; by Monday morning we were driving home in our new Tucson Hybrid. The Hyundai team was incredibly helpful and Chelsea and Warren walked us through the purchase process with ease. Although we hadn't owned a hybrid before, and our most recent car was a 2003 with very few "bells and whistles", Chelsea was able to explain all the ins and outs of this new vehicle and I must say, we had several laughs along the way. Truly a knowledgeable and professional team. Bravo Grimsby Hyundai!! More
by susanpayette
Employees Worked With
Frank, Warren and Chelsea
March 26, 2024
I bought all my vehicles only from them(so far 5). I did try to go to others, but they were not as clear as here. If you need to be treated well and if you need to know about all the charges and surch I did try to go to others, but they were not as clear as here. If you need to be treated well and if you need to know about all the charges and surcharges for the vehicle even before you purchase, this is the best place. More
by Shankar
Employees Worked With
Lucia
October 30, 2023
I was so thankful to have Chelsea to help me purchase my vehicle! This is a very big decision. She calmed all my fears and answered all of my questions and concerns. When Adam was tied up in traffic on pick vehicle! This is a very big decision. She calmed all my fears and answered all of my questions and concerns. When Adam was tied up in traffic on pick-up day I appreciated Chelsea going the extra mile and putting her extra training to work and did the financing portion to get me 'on the road' in my new vehicle. I recommend her to anyone who wants someone who is knowledgable and is willing to take their time to explain everything. More
by sylviaandzoe
Employees Worked With
Chelsea Crighton
October 19, 2023
This place is great to deal with everyone you come across are very pleasant. Nicole was lots of fun from start to finish on the purchase of the 2022 Jeep . Thanks Eddy are very pleasant. Nicole was lots of fun from start to finish on the purchase of the 2022 Jeep . Thanks Eddy More
by Edzee67
Employees Worked With
Nicole ,Amhid, Frank , Dave and did not get his name but the photographer and video guy
September 19, 2023
From the clean dealership to the wonderful hospitality by all staff I would like to first say thank you to Grimsby Hyundai management and staff for making this car buying experience wonderful. Within second all staff I would like to first say thank you to Grimsby Hyundai management and staff for making this car buying experience wonderful. Within seconds of walking through the front doors with my family we were greeted with a warm smile and a helping hand which is what was so great during this stressful time of trying to purchase the perfect vehicle for our family. Jayson Ludwig ( Grimsby Hyundai) was one of the most knowledgeable and polite sale agent we have ever met. Mr.Ludwig was quick to answer any questions that we had in regards to the 2023 Hyundai Palisade we were looking at and most importantly he was not pushy. Jayson took the time to go over all the features of both models with us and was more than patient while we were deciding which model to go with. In the end my wife and I leased the 2023 Hyundai palisade urban while we wait for our 2024 Hyundai palisade calligraphy to arrive. Jayson and Adam Alerwy took the time show the pros of leasing a vehicle while we waited for the purchased vehicle to arrive. Jayson & Adam- thank you so much for all your help and making this purchase stress free. It was your knowledge and respect that made the sale. Keep up the great work and we wish you all the best in the future!! More
by Douglasbowles
Employees Worked With
Jayson Ludwig, Adam Alerwy
August 02, 2023
Jayson was awesome. He treated me with respect and answered all my questions and reassured me about my purchase since I hadn’t bought a new vehicle for sometime. I wou He treated me with respect and answered all my questions and reassured me about my purchase since I hadn’t bought a new vehicle for sometime. I would definitely recommend Jayson and Grimsby Hyundai to anyone who wants a great experience in purchasing a new vehicle. More
by CR
Employees Worked With
Jayson
July 24, 2023
Milo, Adam, and Steve made purchasing my Tucson the greatest dealership experience ever! You were all so kind, and professional! Thank you! greatest dealership experience ever! You were all so kind, and professional! Thank you! More
by Karen & Dale
Employees Worked With
Milo, Adam, and Steve
