Grande Prairie Volkswagen - Service Centre

Staff are fine but this last time I booked a service appointment it was cancelled on me by one of the service advisors without my asking and then I rebooked online and then was rescheduled by the call c appointment it was cancelled on me by one of the service advisors without my asking and then I rebooked online and then was rescheduled by the call center. When I dropped off my vehicle on the day the call center booked me the dealership had no idea I had an appointment. When I dropped off my vehicle I had a low oil indicator on, I was provided a list of work needed to be done but an oil change or anything to do with the oil wasn't on that list. When I picked up my vehicle the indicator was off. I drove for about 15 km and the indicator came back on so I had to go back to the dealership again to have them top up the oil because they didn't check this during their inspection. Aside from that every time I swap my tires the service appointment tries to bill me for it even though I purchased tires from this dealership. More

This dealership has made it better for me to schedule service as we are not from Grande Prairie we have always had the appointment when it was scheduled service as we are not from Grande Prairie we have always had the appointment when it was scheduled More

Good service, specially the driver who was assigned in us to go around very kind. us to go around very kind. More

Great customer service for our recent full service on my daughter’s car. They also ordered in and replaced a piece of molding that we had broken when they were doing the service. daughter’s car. They also ordered in and replaced a piece of molding that we had broken when they were doing the service. More

Very professional and helpful service department, definitely would recommend this VW dealership to anybody who is considering buying a VW vehicle. definitely would recommend this VW dealership to anybody who is considering buying a VW vehicle. More

GP Volkswagen has always treated me fairly and with respect, this includes all departments (sales/service/parts). respect, this includes all departments (sales/service/parts). More

Jessica is great. Excellent service And very knowledgeable and friendly. They have my future business Excellent service And very knowledgeable and friendly. They have my future business More

I had a great experience at Grande Prairie Volkswagen. The staff were professional, respectful, and attentive from the moment I walked in. The service was smooth, and everyone I dealt with was courteous a The staff were professional, respectful, and attentive from the moment I walked in. The service was smooth, and everyone I dealt with was courteous and knowledgeable. It’s clear they care about their customers and take pride in offering top-notch service. I highly recommend Grande Prairie Volkswagen to anyone looking for a dealership that truly values its clients. Thank you for the excellent experience! More

I always get great service from Grande Prairie Volkswsgen. The team is always so friendly and helpful. Volkswsgen. The team is always so friendly and helpful. More

The service is always quick and efficient and they managed to squeeze me in and also washed my vehicle for me managed to squeeze me in and also washed my vehicle for me More