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Grande Prairie Volkswagen - Service Centre

Grande Prairie, AB

4.6
214 Reviews

214 Reviews of Grande Prairie Volkswagen - Service Centre

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May 29, 2025

The people working in this branch are all nice and helpful. They are easy to deal with More

by Melissa Caspe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Berzniuk
May 31, 2025 -

Grande Prairie Volkswagen responded

Hello Melissa Caspe, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 14, 2025 -

Melissa Caspe responded

Always appreciate the staff at GP VW. Friendly and always willing to help

May 28, 2025

Brad and his service team always go above and beyond to make sure everything is perfect on my vehicle More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Grande Prairie Volkswagen responded

We look forward to your next visit! Take care! Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 24, 2025

The service staff at VW GP are single handedly the best I have ever dealt with. I would buy another VW, just because of them! More

by Kyla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Grande Prairie Volkswagen responded

Kyla, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2025

Staff are fine but this last time I booked a service appointment it was cancelled on me by one of the service advisors without my asking and then I rebooked online and then was rescheduled by the call c More

by Dzenkiwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
May 23, 2025 -

Grande Prairie Volkswagen responded

Dzenkiwe, thank you for taking the time to leave us feedback about your experience with us. We would welcome the opportunity to discuss this with you further and work towards turning your experience around. Please contact our service manager at the dealership.

May 14, 2025

This dealership has made it better for me to schedule service as we are not from Grande Prairie we have always had the appointment when it was scheduled More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Grande Prairie Volkswagen responded

Brent, we are so pleased you enjoyed your visit to Grande Prairie Volkswagen! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2025

Good service, specially the driver who was assigned in us to go around very kind. More

by Sammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Kennedy
May 10, 2025 -

Grande Prairie Volkswagen responded

Sammy, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, Grande Prairie Volkswagen

May 02, 2025

Great customer service for our recent full service on my daughter’s car. They also ordered in and replaced a piece of molding that we had broken when they were doing the service. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Grande Prairie Volkswagen responded

Tina, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Grande Prairie Volkswagen

April 28, 2025

Very professional and helpful service department, definitely would recommend this VW dealership to anybody who is considering buying a VW vehicle. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gerbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Grande Prairie Volkswagen responded

Hello Peter, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 24, 2025

GP Volkswagen has always treated me fairly and with respect, this includes all departments (sales/service/parts). More

by bbrenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gerbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2025 -

Grande Prairie Volkswagen responded

Hello Bbrenton, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Grande Prairie Volkswagen

April 15, 2025

Jessica is great. Excellent service And very knowledgeable and friendly. They have my future business More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Grande Prairie Volkswagen responded

Ivan, thank you for your kind review; we are happy to pass along your comments to the team here at Grande Prairie Volkswagen! We are always more than happy to assist you if anything else comes up. Take care!

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