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Grande Prairie Volkswagen - Service Centre

Grande Prairie, AB

4.7
165 Reviews
Call Service Center (780) 532-7222

165 Reviews of Grande Prairie Volkswagen - Service Centre

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January 01, 2025

The employees are friendly. I had a great conversation with one of the salesman and talked about the new models coming out in 2025 More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Shumaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Berzniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Grande Prairie Volkswagen responded

Hi Terry, Thank you for the kind review! We're glad to hear that you had a great conversation with our sales team and that you appreciate the friendly atmosphere at our dealership. We're always happy to chat about the latest Volkswagen models and answer any questions you may have. We'll be sure to share your compliments with Logan and Angela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 31, 2024

Polite honest completed work in a timely manner. They washed my vehicle just to be nice. More

by normajeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Berzniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Grande Prairie Volkswagen responded

Hi normajeen, Thank you so much for the kind words and the fantastic review! We're thrilled to hear you had such a positive experience with our service team. We'll be sure to share your compliments with Paige and Angela. We appreciate your business! Sincerely, The Grande Prairie Volkswagen Team

December 22, 2024

I’m glad they were able to fix my vehicle under warranty, cause having a frozen driver side door handle sucks. Thanks More

by beancaryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Berzniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Grande Prairie Volkswagen responded

Hi beancaryn, Thank you for the great review! We're glad to hear that we were able to fix your vehicle under warranty and that you appreciate the service you received. We understand that car troubles can be frustrating, and we strive to make the repair process as smooth and convenient as possible. We'll be sure to share your compliments with Angela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 17, 2024

Service has been very good over the last few years. My last service was quick and got me on the road in a timely manner. More

by jdeenik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi jdeenk, Thank you for the kind words and the fantastic review! We're thrilled to hear that you've had such a positive experience with our service team over the past few years. It's wonderful to know that we've consistently provided you with efficient and timely service. We appreciate your feedback and will be sure to share your compliments with Mickaela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 15, 2024

Anjela in service was very polite and accommodating. My install of new headlight was within the amount of time it would take to be done. Our driver Brian is very nice person and happy we get him most e More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gerbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi George, Thank you so much for the kind words and the fantastic review! We're thrilled to hear that you had such a positive experience with our service team, especially Angela and Brian. We'll be sure to share your compliments with them. It's wonderful to know that your new headlight installation was completed in a timely manner and that you appreciate the friendly and helpful service provided by our team. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 14, 2024

Was there from out of town and spent the day at the mall. Shuttle staff are very accommodating and cater to the customer. The same for the service, friendly, helpful and knowledgeable. More

by Marcie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Report | Print
Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Marcie, Thank you for the fantastic review! We're so glad to hear that you had a positive experience with our shuttle service and that you found our staff accommodating and our service team friendly, helpful, and knowledgeable. We strive to make our customers feel valued and well-cared for, whether they're from out of town or local. We'll be sure to share your compliments with Angela and our shuttle staff. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 13, 2024

My urgent vehicle repair was stressful for me, but the service department was very understanding and helped me out quickly. I appreciated it so much, especially since they were fully booked. More

by Joselyn
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Gilchrist
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Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Joselyn, Thank you so much for the kind words and fantastic review! We're so glad to hear that, despite the stress of your urgent vehicle repair, our service department was able to help you quickly and efficiently. We understand that unexpected car troubles can be frustrating, and we appreciate your understanding and patience, especially given our full schedule. We'll be sure to share your compliments with Jessica and Mickaela; they'll be happy to hear they were able to alleviate some of your stress with their excellent service. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 13, 2024

Fantastic service and great atmosphere. Always get quality work done at a fair price and reasonable wait times. More

by nico.s.shull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Nico, Thank you for the fantastic review and for the kind words about our service team and atmosphere! We're thrilled to hear that you appreciate the quality of work, fair prices, and reasonable wait times. We'll be sure to share your compliments with Brad and Mickaela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 11, 2024

People were very friendly and to the point. Very clear in communicating was might be wrong and what to watch out for, very helpful! More

by delaney.hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Grande Prairie Volkswagen responded

Hi Delaney, Thank you so much for the kind words and the fantastic review! We're thrilled to hear you had such a positive experience with our service team. We appreciate you highlighting our clear communication and helpfulness. We'll be sure to share your compliments with Bryan and Mickaela; they'll be happy to hear they provided you with such excellent service. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 10, 2024

Very pleased with the service I got on my Tiguan! Staff were very professional & friendly. More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Report | Print
Dec 12, 2024 -

Grande Prairie Volkswagen responded

Hi Joanne, Thank you so much for the kind words and the fantastic review! We're thrilled to hear you were pleased with the service you received on your Tiguan. We strive to provide top-notch service in a friendly and professional atmosphere, and it's wonderful to know we met your expectations. We'll be sure to share your compliments with Angela; she'll be happy to hear that she provided you with such a positive experience. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

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