Back

Grande Prairie Volkswagen - Service Centre

Grande Prairie, AB

4.6
200 Reviews

200 Reviews of Grande Prairie Volkswagen - Service Centre

Sort by
May 14, 2025

This dealership has made it better for me to schedule service as we are not from Grande Prairie we have always had the appointment when it was scheduled More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Good service, specially the driver who was assigned in us to go around very kind. More

by Sammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Grande Prairie Volkswagen responded

Sammy, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, Grande Prairie Volkswagen

May 02, 2025

Great customer service for our recent full service on my daughter’s car. They also ordered in and replaced a piece of molding that we had broken when they were doing the service. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Grande Prairie Volkswagen responded

Tina, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Grande Prairie Volkswagen

April 28, 2025

Very professional and helpful service department, definitely would recommend this VW dealership to anybody who is considering buying a VW vehicle. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gerbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Grande Prairie Volkswagen responded

Hello Peter, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 24, 2025

GP Volkswagen has always treated me fairly and with respect, this includes all departments (sales/service/parts). More

by bbrenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gerbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2025 -

Grande Prairie Volkswagen responded

Hello Bbrenton, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Grande Prairie Volkswagen

April 15, 2025

Jessica is great. Excellent service And very knowledgeable and friendly. They have my future business More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Grande Prairie Volkswagen responded

Ivan, thank you for your kind review; we are happy to pass along your comments to the team here at Grande Prairie Volkswagen! We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2025

I had a great experience at Grande Prairie Volkswagen. The staff were professional, respectful, and attentive from the moment I walked in. The service was smooth, and everyone I dealt with was courteous a More

by Marco risa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Berzniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Grande Prairie Volkswagen responded

Marco Risa, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen!

April 08, 2025

I always get great service from Grande Prairie Volkswsgen. The team is always so friendly and helpful. More

by Madison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Grande Prairie Volkswagen responded

Hi Madison, thank you for taking the time to leave a review for us at Grande Prairie Volkswagen. We're happy we could meet your expectations!

April 05, 2025

The service is always quick and efficient and they managed to squeeze me in and also washed my vehicle for me More

by Kevinrderasp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Grande Prairie Volkswagen responded

Kevinrderasp, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2025

Very disappointed with the service. Expecting a professional job and communication as to difficulties that may have arose but just mentioned in the fact that there may be a gap that wil More

by joanne.shepherd
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mickaela Ward
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Grande Prairie Volkswagen responded

Joanne.shepherd, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (587) 803-8307 when you have a chance. Thank you, and we look forward to hearing from you.

1
...