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Grande Prairie Volkswagen - Service Centre

Grande Prairie, AB

4.6
214 Reviews

214 Reviews of Grande Prairie Volkswagen - Service Centre

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June 26, 2025

Very helpful with dealing with my vehicle. Thank you for all the help getting it fixed More

by ms lanchette75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Grande Prairie Volkswagen responded

Ms Lanchette75, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2025

Very fast service. It didn’t take me long to wait for my vehicle to be done. More

by Harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Grande Prairie Volkswagen responded

Harvey, we are so pleased you enjoyed your visit to Grande Prairie Volkswagen! We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2025

Wouldn't get phone callas on what was going on with my vehicle, I was always the one calling to see what was going on with it. Just very poor communication not very impressed. More

by Puckjoe09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Gilchrist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Grande Prairie Volkswagen responded

Puckjoe09, we regret to hear that you had this experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. It is our hope that you will give us another opportunity to earn your business.

June 21, 2025

Michaela is always friendly and approachable. I was there for an oil change and it didn’t take very long. More

by Juliaoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Grande Prairie Volkswagen responded

Juliaoh, thank you for the high star rating! We hope to be of service to you again in the future. Best wishes, Grande Prairie Volkswagen

June 14, 2025

At Volkswagen in Grande Prairie the staff is doing an excellent job they treat you like family I would send friends and family members there Thanks for your good service More

by danwolfe
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Grande Prairie Volkswagen responded

Danwolfe, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 05, 2025

This is a fantastic dealership that goes out of their way to ensure a smooth experience. More

by nico.s.shull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Grande Prairie Volkswagen responded

Nico.s.shull, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen!

June 02, 2025

Friendly service. Has to wait for two hours for an oil change that was booked for a specific time. Overall the service was good, waiting area was clean and comfortable More

by Johnprzybylski0617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Berzniuk
Jun 06, 2025 -

Grande Prairie Volkswagen responded

Johnprzybylski0617, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Grande Prairie Volkswagen

June 01, 2025

If this was for the exchange of my flat tire, then everyone involved was exceptional. They were friendly , kind and knowledgeable. I would highly recommend their services to everyone. More

by Juliaoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Berzniuk
Jun 04, 2025 -

Grande Prairie Volkswagen responded

Hi Juliaoh, thank you for taking the time to leave a review for us at Grande Prairie Volkswagen. We're happy we could meet your expectations! Thanks for the recommendation. Have an amazing day!

May 29, 2025

Being from out of town and only having shuttle service when a service for my car took from 11 to 430 does not work for me. That meant I had to be dropped off and wait in that spot for 4.5 hrs. I was reall More

by Mwolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Berzniuk
May 30, 2025 -

Grande Prairie Volkswagen responded

Thank you again for taking the time to let us know how we did. We appreciate your feedback and suggestion of offering additional options. Thank you for your business and choosing our dealership to service your vehicle.

May 29, 2025

Always very personable. McCayla is wonderful, so professional and friendly, I feel like she’s my personal service person just waiting for me. She’s been there from the very More

by leslienasalski05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Grande Prairie Volkswagen responded

Hello Leslienasalski05, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen!

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