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Grande Prairie Volkswagen - Service Centre

Grande Prairie, AB

4.6
217 Reviews
Call Service Center (780) 532-7222

217 Reviews of Grande Prairie Volkswagen - Service Centre

Sort by
July 12, 2025

Excellent service, helpful and very professional. Would recommend this dealership to everyone. Looking for a new vehicle More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franklin
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Jul 14, 2025 -

Grande Prairie Volkswagen responded

Val, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 07, 2025

Very good personal service and things were explained and info was related back … in simple terms. More

by noella.poirier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2025 -

Grande Prairie Volkswagen responded

Noella.poirier, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

July 06, 2025

The ladies in the drop off service bay are the best, very friendly and knowledgeable. More

by kchnski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2025 -

Grande Prairie Volkswagen responded

Kchnski, thank you for your kind review; we are happy to pass along your comments to the team here at Grande Prairie Volkswagen! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2025

Very helpful with dealing with my vehicle. Thank you for all the help getting it fixed More

by ms lanchette75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2025 -

Grande Prairie Volkswagen responded

Ms Lanchette75, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2025

Very fast service. It didn’t take me long to wait for my vehicle to be done. More

by Harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2025 -

Grande Prairie Volkswagen responded

Harvey, we are so pleased you enjoyed your visit to Grande Prairie Volkswagen! We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2025

Wouldn't get phone callas on what was going on with my vehicle, I was always the one calling to see what was going on with it. Just very poor communication not very impressed. More

by Puckjoe09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Gilchrist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Grande Prairie Volkswagen responded

Puckjoe09, we regret to hear that you had this experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. It is our hope that you will give us another opportunity to earn your business.

June 21, 2025

Michaela is always friendly and approachable. I was there for an oil change and it didn’t take very long. More

by Juliaoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Grande Prairie Volkswagen responded

Juliaoh, thank you for the high star rating! We hope to be of service to you again in the future. Best wishes, Grande Prairie Volkswagen

June 14, 2025

At Volkswagen in Grande Prairie the staff is doing an excellent job they treat you like family I would send friends and family members there Thanks for your good service More

by danwolfe
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Grande Prairie Volkswagen responded

Danwolfe, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 05, 2025

This is a fantastic dealership that goes out of their way to ensure a smooth experience. More

by nico.s.shull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Grande Prairie Volkswagen responded

Nico.s.shull, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen!

June 02, 2025

Friendly service. Has to wait for two hours for an oil change that was booked for a specific time. Overall the service was good, waiting area was clean and comfortable More

by Johnprzybylski0617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Berzniuk
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Jun 06, 2025 -

Grande Prairie Volkswagen responded

Johnprzybylski0617, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Grande Prairie Volkswagen

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