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Grande Prairie Volkswagen - Service Centre
Grande Prairie, AB
175 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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175 Reviews of Grande Prairie Volkswagen - Service Centre
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February 18, 2025
Friendly staff. Accommodating. Work was completed promptly. Good communication and no pressure for extras. Thank you! Accommodating. Work was completed promptly. Good communication and no pressure for extras. Thank you! More
by Rich
Employees Worked With
February 18, 2025
They are very friendly and polite people and great service they are informed and on time service they are informed and on time More
by Georgemaster44
Employees Worked With
February 17, 2025
The service & parts departments provided me with excellent & timely service. The staff is friendly & the coffee machine dispenses a great coffee. excellent & timely service. The staff is friendly & the coffee machine dispenses a great coffee. More
by jackjanzen52
February 15, 2025
Great service. The staff is always friendly and helpful. I’ve never had a bad experience at GP Volkswagen. The staff is always friendly and helpful. I’ve never had a bad experience at GP Volkswagen. More
by Melanie M.
February 11, 2025
Did a good job on the Beetle after a bit of delay due to parts availability. Staff were always polite and helpful. parts availability. Staff were always polite and helpful. More
by KevinC
February 05, 2025
I had a great service experience, they even let me drop my car off early my car off early More
by t.mos
Employees Worked With
February 03, 2025
Came from ft st john part was not in did work to other issues 3 hrs work at most and we waited over 7 hours issues 3 hrs work at most and we waited over 7 hours More
by Donnamarienv
Employees Worked With
February 02, 2025
I have been dealing with GP VW since Dec. 2015 when I bought a 2015 new Touareg. My most recent visit to this dealership continues with exemplary service I and my vehicle received. Touareg 2015 when I bought a 2015 new Touareg. My most recent visit to this dealership continues with exemplary service I and my vehicle received. Touareg had starter and ignition issues, not surprising given 125 thousand km. My vehicle wad originally scheduled for one day but ended up being slightly over two days. After chatting with service rep, it was clear that the folks working on Touareg wanted to make sure that the work was done right in a cost effective way. More
by Charles
February 01, 2025
Service and staff were wonderful. They were able to help me with my flat tire quickly and efficiently. They were able to help me with my flat tire quickly and efficiently. More
by Melanie M.
January 28, 2025
My vehicle was in December 2 to have the top half of my engine replaced. First I was told it was be a 2-3 day thing. Then it turned into a 10 day thing. I received a copy of the invoice they were submittin engine replaced. First I was told it was be a 2-3 day thing. Then it turned into a 10 day thing. I received a copy of the invoice they were submitting to warranty and I did not list an oil change.i reached out to confirm it was completed. It took almost 2 weeks of me constantly having to follow up to be told the service foreman told them they do it on every vehicle that needs that part replaced. They would get me the something saying an oil change has been completed. I have followed up weekly and keep getting told they will get me the invoice. At this point I am convinced that no oil change has been completed, because if it had been they would have an invoice to send to warranty. I am 100% not happy with the service I have received since purchasing my first broken volkswagen. Can someone please get this sorted ASAP as I am tired of following up and the service department not doing there job. More
by krystalcook
