Back

Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,050 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Contact Dealership

11425 104 Ave

Grande Prairie, AB

T8V 0N7

Directions

By Type

Showing 1,050 reviews

August 11, 2021

Paige was great to deal with! She is very friendly and knowledgeable. She made the process very easy. I would recommend her to anyone I know. More

by Sydney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

The service I received from Raymond was amazing he helped me out of an extremely tough spot and made sure I was well taken care of and everyone there was extremely nice and making sure I was taken care of as More

by Taylor Gardipy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Boyd, Raymond Proulx, Deniz Baykal
July 27, 2021

Every person that we dealt with through the test driving and buying process was friendly and professional. We truly appreciate the fantastic service. Thank you GP Volkswagen! More

by Shelley L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deniz Baykal
July 26, 2021

Great environment, no pressure and very helpful as a first time buyer! I had lots of questions and they all got answered. I didn’t feel like I was pressured into buying anything more than I wanted to an More

by Paigeleff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

I am very disappointed with the service. I bought a used car at the dealership and brought it in for maintenance. At the same time I asked if they could deal with some little spots of rust that showed up af More

by Bearlyhills
Customer Service
Recommend Dealer
No
Employees Worked With
Daniel Bartlett
Jul 22, 2021 -

Grande Prairie Volkswagen responded

Grande Prairie Volkswagen participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I am sorry to hear that you felt we let you down. After investigating your concerns with the service manager, I would like to offer you our sincerest apology. We do our best to process paint claims as quickly as possible. Unfortunately, the approval process with Volkswagen Canada is not as quick as we would like. Should you wish to discuss this matter further please reach out directly to the service manager, Mr. Brad Larson. He can be reached by email at blarson@gpvw.ca or via telephone at 780.532.7222. Thank you for brining your concern to our attention as it is Grande Prairie Volkswagens intention to provide the best customer experience possible 100% of the time.

July 19, 2021

I Love Volkswagen, great outgoing friendly people. Always there to help , and help find the perfect vehicle that fits the family's needs. Will be a life long customer. ;) More

by Mindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Proulx
July 17, 2021

Sales guy Matthew was really awesome throughout my purchase. Inventory of this dealership really impressed me. All in all great experience. I couldn have given 10star if possible 😂. Best sales guy r More

by Harman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Boyd
July 09, 2021

Paige is awesome. I wouldn't have dealt with anyone else. She took the pain out of the process. If you deal with anyone else, you are making a big mistake. When I need another car, I'll talk to Paige More

by Herb.1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2021

Paige is a knowledgeable sales lady and friendly. VW is lucky to have her as a sales rep. Wonderful listener and helpful, thanks Paige. Sharon More

by Sharon Hamilton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2021

Everyone in the dealership is friendly and helpful. I was approved within an hour and after a few short hours was driving away in my dream vehicle. More

by Jazmin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
55
...