Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear n.bowman911, Thank you for sharing your experience with us. We are pleased to hear that our team, particularly Michael, Teri, and NavPreet, were able to assist you effectively and put you in the vehicle you desired at an affordable price. However, we notice that you rated us 3/5. While we're grateful for your positive comments, we also strive for continuous improvement to provide a five-star service for all our customers. We understand that there's room for us to enhance your experience. If you would be willing, we would greatly appreciate hearing more about how we could have made your experience a 5-star one. Your insights and suggestions will be invaluable in guiding us towards refining our customer service further. Thank you once again for choosing Grande Prairie Volkswagen and for providing us with the opportunity to improve. We look forward to hearing from you and serving you even better in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Christy, Thank you for sharing your fantastic experience with Grande Prairie Volkswagen. We're thrilled to hear that you found our service amazing, our pricing excellent, and our team prompt, efficient, and courteous. Our goal is to make every interaction with us seamless and memorable, and it's immensely gratifying to hear that we succeeded on that front. NavPreet, Kaitlyn, Michael, and Teri are integral members of our team who strive to exceed expectations, and your feedback is a testament to their hard work. Your high recommendation is immensely appreciated and motivates us to continuously provide an exceptional customer experience. Should you need any further assistance or have any more questions in the future, please don't hesitate to reach out. Thank you once again for choosing Grande Prairie Volkswagen. We look forward to serving you again in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear n.bowman911, Thank you for sharing your experience with us. We are pleased to hear that our team, particularly Michael, Teri, and NavPreet, were able to assist you effectively and put you in the vehicle you desired at an affordable price. However, we notice that you rated us 3/5. While we're grateful for your positive comments, we also strive for continuous improvement to provide a five-star service for all our customers. We understand that there's room for us to enhance your experience. If you would be willing, we would greatly appreciate hearing more about how we could have made your experience a 5-star one. Your insights and suggestions will be invaluable in guiding us towards refining our customer service further. Thank you once again for choosing Grande Prairie Volkswagen and for providing us with the opportunity to improve. We look forward to hearing from you and serving you even better in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Chute.tj, Thank you for your heartening review. We're truly delighted to hear you describe Grande Prairie Volkswagen as a 'unicorn' - it's a remarkable compliment that resonates with our commitment to providing outstanding customer service. The happiness and satisfaction of our customers are of paramount importance to us. We're thrilled to know that our dedicated efforts to ensure your satisfaction with your purchases and services have resonated with you. To hear that this has been your experience across three vehicle purchases from us is extremely gratifying. Your continued trust and loyalty speak volumes about the relationships we aim to build with our customers. Should you need any further assistance or have any other questions in the future, don't hesitate to reach out. We are always here to help, and we look forward to the opportunity of serving you again. Thank you once again for choosing Grande Prairie Volkswagen and for your encouraging feedback. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Sharon Degelman, Thank you for sharing your positive experience working with Deniz at Grande Prairie Volkswagen. We are thrilled to hear that Deniz provided exceptional service and made your car-buying process a joy. Deniz takes great pride in meeting the needs of our customers and ensuring their satisfaction. We are delighted that his knowledge and dedication contributed to a smooth and enjoyable experience for you and your partner. We appreciate your recognition of his commitment to providing a pressure-free environment, allowing you the time to make the right decision. Thank you for recommending Deniz. Your trust and support mean a lot to us. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you and your family at Grande Prairie Volkswagen. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Marlene Pulay, Thank you for sharing your positive feedback about your experience at Grande Prairie Volkswagen. We are thrilled to hear that you found our dealership to be great and a good place to deal with. At Grande Prairie Volkswagen, we take pride in providing excellent service to our customers, and we are glad that our staff was awesome during your visit. Your satisfaction is our top priority, and we appreciate your recognition of our team's efforts. Thank you for choosing Grande Prairie Volkswagen. We appreciate your business and look forward to serving you again in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Indy responded

Thank you

Grande Prairie Volkswagen responded

Dear Indy, Thank you for sharing your positive experience with Franklin and our team at Grande Prairie Volkswagen. We are thrilled to hear that Franklin and his coworkers provided you with exceptional customer service. We take great pride in delivering outstanding service to our customers, and we are delighted that Franklin exceeded your expectations. Your recommendation is greatly appreciated, and we are confident that Franklin will continue to provide excellent service to anyone you refer to us. Thank you for choosing Grande Prairie Volkswagen and for your kind words. We appreciate your support, and we look forward to serving you and your referrals in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Matthew Macdonald, Thank you for sharing your positive experience with Paige and Brook at Grande Prairie Volkswagen. We are glad to hear that even though Paige was away on vacation, Brook seamlessly took over and ensured a smooth transaction for you. At Grande Prairie Volkswagen, we strive to provide exceptional service to our customers, and we are delighted to know that both Paige and Brook did a great job in assisting you. We understand the importance of finding the right car, and we are thrilled that you finally found one that met your requirements. We will make sure to pass on your kind words to Paige and Brook. Your feedback is greatly appreciated and serves as motivation for us to continue delivering outstanding customer service. Thank you for choosing Grande Prairie Volkswagen. We appreciate your business and look forward to serving you again in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Thank you for giving Nav and our team the opportunity to work with you to earn your business and 5 star review Carmin.