Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Marla, Thank you for taking the time to share your experience at our dealership. We're delighted to hear that Franklin, along with Madison and Michael, provided you with a level of customer service that pleasantly surprised you. It's always our goal to ensure that our team is not only knowledgeable but also personable and accommodating. We're glad that this was reflected in your visit, especially during a new vehicle sales experience. Your feedback is greatly appreciated, and we'll be sure to pass on your kind words to Franklin, Madison, Michael, and the rest of our team. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dale Mackey, Thank you for taking the time to share your great experience with us. We're delighted to hear that Paige Shelton, Teri Lorenzen, and Corey Lavoie provided you with wonderful service during your visit for a new vehicle. It's always our goal to make every customer's experience a memorable one, and we're thrilled to know we've succeeded with you. Your willingness to refer others to our dealership is the highest compliment we can receive. We appreciate your support and look forward to welcoming anyone you refer to Grande Prairie Volkswagen. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Sharon, Thank you so much for sharing your wonderful experience at our dealership and for your strong recommendation. We're thrilled to hear that Sarah, along with Madison, Michael, and Deniz, provided you with exceptional service that made a significant difference in your car-buying journey. We strive to make every customer feel valued and well-cared for, and it's heartening to know we succeeded with you. We're also glad that you enjoyed the hot chocolate and Sarah's amazing cookies and chocolates! Congratulations on your new Atlas! We're delighted that you love it and we're grateful for your endorsement of Sarah and our dealership. We're here for any further assistance you may need and look forward to serving you again. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Juliaoh, Thank you for your warm review and for recommending us. We're delighted to hear that Darcy, Madison, Paige, and Franklin made you feel like part of the family during your visit for a new vehicle. Creating a friendly and approachable environment is something we take great pride in at Grande Prairie Volkswagen. We're glad you felt welcomed and well-treated. Your endorsement means a lot to us, and we look forward to welcoming you and others you recommend in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Helen Johnson, Thank you for your positive feedback regarding your service visit. We're glad to hear that our team, particularly Daniel Bartlett and Mickaela Ward, provided you with friendly, courteous, efficient, and personable service. Respecting your time and accommodating your schedule are top priorities for us, and it's rewarding to know we've met your expectations in these areas. Your satisfaction is important to us, and we look forward to continuing to provide you with great service in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Steff, Thank you for taking the time to leave your feedback. We're glad to hear that Paige provided you with excellent service and assistance in finding a reliable vehicle. Her dedication to helping customers explore their options and ensuring they find what they need is something we take great pride in. We appreciate your kind words and are here to assist you with any further needs or questions in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Terrence, Thank you for sharing your experience with us. We're delighted to hear that you found our team, especially Paige Shelton, to be nice, friendly, and helpful. It's our goal to ensure every customer finds a vehicle they love, and we're glad Paige could assist you in this journey. Your satisfaction is important to us, and we look forward to being of service to you again in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Kayla Bartel, Thank you for your loyalty over the past three years and for sharing such a positive review! We're delighted to hear that you've consistently experienced amazing service at our dealership. It's wonderful to know that Daniel's friendliness has contributed to your positive experiences. We truly appreciate your recommendation and look forward to continuing to provide you with the highest level of service in the years to come. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

iesmith, Thank you for sharing your experience with us. We're glad to hear that despite the initial mixup, our team, particularly Daniel Bartlett, treated you well and resolved the issue quickly and courteously. Our staff is committed to ensuring a positive experience for all our customers, and we're pleased to know that Daniel's helpfulness stood out to you. We appreciate your understanding and look forward to serving you again in the future with the same level of efficiency and care. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Diane, What a joy to hear about your unique and heartwarming experience at our dealership! We're so glad that our team, especially Paige, could make you feel at home and turn your 65th birthday and vehicle pickup into a special celebration. We believe in making every interaction with our customers memorable, and it's wonderful to know we achieved this for you. Thank you for choosing Grande Prairie Volkswagen for such a significant occasion. We're honored to have been a part of your birthday celebration and look forward to continuing to serve you with the same level of care and enthusiasm in the future. Warmest regards, Nathan Wheeler Grande Prairie Volkswagen

Diane responded

Very welcome.