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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,051 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,051 reviews

March 19, 2022

Patrick is the man you want talk to about buying a vehicle! Super knowledgeable, honest and friendly! More

by Lenentine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Papineau
March 13, 2022

Super easy to deal with! Such kind and down to earth people making it the best experience. More

by ashton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

I am very disappointed in the service I receive at GP Volkswagen. They have outright lied to me about warranties and there is one issue that is 1.5 years old that has not been resolved yet. I love the v More

by San1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darcy Burrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Larson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Grande Prairie Volkswagen responded

Grande Prairie Volkswagen participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I am sorry to hear that you felt we let you down. Grande Prairie Volkswagen does have to follow the policies and procedures set forth by Volkswagen Canada, regarding warranty claims. We would like to learn more about your concerns and how we can assist to work toward resolutions and ensure your satisfaction. Kindly contact the General Manager, Darcy Burrell at 780.532.7222 or via email at dburrell@gpvw.ca . Thank you for bringing your concern to our attention as it is Grande Prairie Volkswagens intention to provide the best customer experience possible 100% of the time.

March 02, 2022

Amazing to work with! Was super quick and a great experience all together! Thank you! More

by Jasmyne_oleary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Krahn
February 28, 2022

I got my Taos in December with the help from Payton and I am in love with it! He made the process so fast and stress free. Hands down the most professional and easy team to work with! I would recommend Payto More

by A.llielambert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payton Zenner
February 25, 2022

Kofi was great to work with! He communicated in a timely manner and helped me find the right vehicle for me. More

by Epon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kofi Ware
February 25, 2022

If it wasn't for Paige, I wouldn't bother to leave a review. She truly makes the difference and turns an ordinary process into a fun experience. I hate car shopping but I love Paige. Big THANKS! More

by Herb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2022

Paige listened to our needs and kept in touch with us on the vehicle we wanted as it became available. She went to bat for us while negotiating the deal and did what she could to earn our business. She enga More

by akeemy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Proulx
February 23, 2022

Grande Prairie Volkswagen was professional, helpful, and organized. They made a first time vehicle buyer feel at ease. More

by spencer.pellerin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2022

She is very helpful, isn’t pushy at all and always will do her best to find exactly what your looking for! More

by Kymberlyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bartlett
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