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Grande Prairie Volkswagen

Grande Prairie, AB

4.7
1,253 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,253 reviews

January 03, 2024

If you ever need advice or want someone trustworthy who goes above and beyond to give you the best customer service, come see Manny at GP Volkswagen! He made my vehicle purchasing process easy and painless More

by forbertaxoxo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manharan Sandhu, Jessica Steppke
Jan 05, 2024 -

Grande Prairie Volkswagen responded

Dear forbertaxoxo, It's fantastic to hear such positive feedback about Manny and the rest of our team at Grande Prairie Volkswagen. We are thrilled that Manny's dedication and trustworthiness made your vehicle purchasing experience so seamless and enjoyable. Your recognition of the hard work put in by Shawn Turcotte, Teri Lorenzen, Manharan Sandhu, and Jessica Steppe is greatly appreciated. We aim to provide transparency and efficiency in all our dealings, so we're glad to have met your expectations in these areas. Thank you for recommending us, and we look forward to providing you with the same level of excellent service in all your future visits. Warm regards, The Grande Prairie Volkswagen Team

January 02, 2024

Everyone here was awesome to work with. Quick and painless , couldn’t of asked for a better experience. More

by colehoerner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deniz Baykal
Jan 05, 2024 -

Grande Prairie Volkswagen responded

Dear colehoerner, We couldn't be happier to read your review! It's a pleasure to hear that your experience with us was not only quick and painless but also up to the high standard you deserve. We're glad that Shawn Turcotte, Madison Stoddart, and Deniz Baykal were able to make your car buying process a remarkable one. We strive for transparency in our sales and finance processes and are thrilled to have hit the mark with you. Your recommendation is the ultimate compliment to our team's dedication and service. Thank you for choosing Grande Prairie Volkswagen. We are looking forward to assisting you again whenever you need us. Warm regards, The Grande Prairie Volkswagen Team

January 01, 2024

Manny is my favorite sales person to deal with, he goes above and beyond to give the best experience you can have as a customer. I will definitely be returning to Manny at gP Volkswagen next time I need to More

by terrydeborah942
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manharan Sandhu, Jessica Steppke, Jade Terry
Jan 05, 2024 -

Grande Prairie Volkswagen responded

Dear Deborah Terry, We're absolutely elated to receive your five-star review and to hear such high praise for Manny! His dedication to providing an exceptional customer experience clearly shines through, and it's wonderful that he has become your favorite salesperson. Your intent to return to Manny at Grande Prairie Volkswagen for your future vehicle needs is the best compliment he, and our dealership, could receive. We are looking forward to welcoming you back and continuing to deliver the professionalism and service that you've come to expect. Thank you for your trust in us. We can't wait to assist you in finding your next vehicle when the time comes. Warm regards, The Grande Prairie Volkswagen Team

January 01, 2024

Manny at GP Volkswagen is great to deal with! Would highly recommend him to any of my friends or family needing to buy a vehicle. More

by fmoyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manharan Sandhu, Jessica Steppke, Jade Terry
Jan 05, 2024 -

Grande Prairie Volkswagen responded

Dear fmoyan, We're so grateful for your excellent review and are thrilled to hear that Manny made your experience at GP Volkswagen remarkable. Your willingness to recommend him to friends and family is a true testament to his dedication to providing great customer service. We also want to thank Shawn Turcotte, Michael Adewunmi, Teri Lorenzen, Manharan Sandhu, and Jessica Steppe, for their contributions to your positive experience. It's fantastic to know that our team's efforts have resonated so well with you. We take pride in the transparency of our sales and the efficiency of our purchase and finance processes. Your endorsement is greatly valued, and we look forward to providing the same level of service to anyone you refer to us. Thank you once again for choosing Grande Prairie Volkswagen. We hope you enjoy your vehicle and can't wait to welcome you back for any future needs. Warm regards, The Grande Prairie Volkswagen Team

December 31, 2023

Very helpful and would assist you as much as they can. The dealership is always clean More

by Melissa Caspe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bartlett
Jan 05, 2024 -

Grande Prairie Volkswagen responded

Dear Melissa Caspe, We are incredibly grateful for your excellent review! It's wonderful to hear that you found our team, and particularly Daniel Bartlett, to be very helpful and ready to assist in every way possible. We are committed to transparency and timely service, so we’re glad these aspects stood out to you. Your comments on the cleanliness of our dealership are also much appreciated, as we strive to create a welcoming environment for all our customers. Thank you for recommending us and for acknowledging the effort of our staff. We look forward to your next visit and the opportunity to assist you again. Warm regards, The Grande Prairie Volkswagen Team

December 30, 2023

The whole experience was great. She met me after hours to give me a test Atlas for the night. Answered all my questions. Good job! More

by Mjmillier123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bartlett, Jessica Steppke
Jan 05, 2024 -

Grande Prairie Volkswagen responded

Dear Mjmiller123, We are overjoyed to receive your excellent feedback! It's fantastic to know that the dedication of our team, including Shawn Turcotte, Daniel Bartlett, Teri Lorenzen, NavPreet Kaler, and Jessica Steppke, made your entire experience with us great. Going the extra mile, like arranging a test drive after hours, is part of our commitment to exceptional customer service. Your complete satisfaction with the sales price transparency, purchase time, and finance experience is what we aim for every day. We're grateful for your recommendation and are delighted that you found our staff to be competent and helpful. Thank you for choosing Grande Prairie Volkswagen for your new vehicle purchase. We look forward to serving you again and continuing to provide the same level of service you've come to expect. Warm regards, The Grande Prairie Volkswagen Team

December 30, 2023

Nice place very friendly . Got the car all done up nice . Will recommend to friend's. More

by wasper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Grande Prairie Volkswagen responded

Dear wasper, Thank you for such a fantastic review! We are thrilled to know that you found our dealership a nice and friendly place and that you are satisfied with how your car purchase was handled. It's rewarding to hear that Paige Shelton and Teri Lorenzen provided you with a transparent sales process and a positive trade-in and finance experience. We're honored by your intention to recommend us to your friends. Referrals are the highest compliment we can receive, and we are committed to providing the same excellent service to everyone who visits Grande Prairie Volkswagen. We appreciate your support and look forward to serving you and your friends in the future! Warm regards, The Grande Prairie Volkswagen Team

December 30, 2023

One of the best dealers i have ever delete with. Sale staff was amazing, got me into the truck i wanted in 12hrs where the other dealership in town was a month of dealing with them and not getting a More

by joshpino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Taylor
Jan 05, 2024 -

Grande Prairie Volkswagen responded

Dear josphino, It's truly rewarding to receive such high praise from you! Knowing that you regard us as one of the best dealerships you've engaged with is a tremendous compliment. We're delighted that our team, including Madison Stoddart, Paige Shelton, Franklin Manyika, and Sarah Taylor, was able to assist you efficiently and make your truck purchase a swift and satisfying experience. Your recognition of our sales staff's efforts and your intention to return for your future vehicle needs are deeply appreciated. We strive to make every customer's experience as positive as yours, and we can't wait to welcome you back when you're ready for your next vehicle. Thank you once again for your kind words and support. We look forward to seeing you again! Warm regards, The Grande Prairie Volkswagen Team

December 27, 2023

The staff at volkswagen was amazing the staff was so help full and it only took 12Hrs to get me into a truck I wanted that took a different dealer 5 weeks and still didn’t get it done, i highly recommend Vol More

by joshpino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Taylor
Jan 03, 2024 -

Grande Prairie Volkswagen responded

Dear josphino, We are incredibly grateful for your fantastic review! It's wonderful to hear that our staff, including Paige Shelton, Franklin Manyika, and Sarah Taylor, were able to assist you so efficiently and that you found our service to be professional and transparent. Getting you into the truck you wanted in a timely manner is exactly the kind of experience we strive to provide. Your high praise and recommendation are greatly appreciated and motivate us to continue offering top-notch service. Thank you for choosing Grande Prairie Volkswagen, and we look forward to the opportunity to assist you again in the future. It's our pleasure to work with such valued customers like you. Warmest regards, The Grande Prairie Volkswagen Team

December 24, 2023

Sarah is very friendly and knowledgeable regarding the products she's selling, I would definitely return to see Sarah for my next vehicle 🚜 purchase. More

by Joshuataylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Taylor
Dec 28, 2023 -

Grande Prairie Volkswagen responded

Dear Joshuataylor, It’s truly rewarding to see such a glowing review! We're thrilled that Sarah, along with Madison Stoddart and Paige Shelton, provided you with a friendly and knowledgeable service. Your intention to return to Sarah for your next vehicle purchase is a wonderful compliment to her commitment and expertise. We’re also pleased that you found our sales price, trade-in experience, and the finance process to your satisfaction. Our team is dedicated to making each step as smooth and transparent as possible. Thank you for your willingness to recommend us. We eagerly await the opportunity to serve you again and help you find your next perfect vehicle. Warm regards, The Grande Prairie Volkswagen Team

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