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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,056 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,056 reviews

August 17, 2023

Very efficient. Courteous. Professional. Kind. Made us feel as we were being listened to and "not village idiots". We were very happy with service and will recommend More

by rb.hamilton
Recommend Dealer
Yes
Employees Worked With
Daniel Bartlett
Aug 18, 2023 -

Grande Prairie Volkswagen responded

Dear rb.hamilton, Thank you for sharing your positive experience with us at Grande Prairie Volkswagen. Your words encapsulate the values we hold dear: courteousness, professionalism, and kindness. We're thrilled to hear that Daniel Bartlett in our service department made you feel heard and respected throughout your experience with us. It's our goal to make every customer feel valued, and it's heartening to know that we achieved that with you. Your recommendation to family and friends is a significant testament to the service you received, and we truly appreciate your support. Should you need any further assistance or have any more questions in the future, we are here for you. Thank you once again for choosing GP VW, and we look forward to serving you and your loved ones in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 15, 2023

Very friendly and did the job well. No issues at all! I would certainly recommend them to everyone I know! I would probably consider buying from them again in the future. More

by Chrispower5
Recommend Dealer
Yes
Employees Worked With
Daniel Bartlett
Aug 16, 2023 -

Grande Prairie Volkswagen responded

Dear Chrispower5, Thank you for taking the time to leave us this wonderful feedback. We are delighted to hear that your experience with Daniel and our team at Grande Prairie Volkswagen was so positive. Your comments about our friendliness and the quality of the work we delivered are deeply appreciated. It's fantastic to know that not only would you recommend us to those you know but that you'd also consider buying from us again in the future. Should you have any questions, need further assistance, or if there's anything else we can do to enhance your experience with us, please don't hesitate to reach out. We value your business and look forward to the opportunity to serve you again. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 15, 2023

It was a great experience with Volkswagen dealership specifically with Navpreet kaler. Very professional. Naraender singh More

by Narender
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Grande Prairie Volkswagen responded

Dear Naraender Singh, Thank you for sharing your experience with us at Grande Prairie Volkswagen. We're thrilled to hear that your interaction with Navpreet Kaler was marked by professionalism and left a lasting positive impression. Navpreet's commitment to excellence and attentive customer service reflects our dealership's core values, and we are grateful to have him on our team. Your satisfaction is of utmost importance to us, and we're pleased to know we met your expectations. If there's anything further we can do for you, please don't hesitate to reach out. We look forward to the opportunity to serve you again and appreciate your choice in Grande Prairie Volkswagen. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 12, 2023

Excellent service and knowledgeable staff. It’s easy to tell that they truly care about finding their customers the ultimate vehicle. More

by Anita.labbe
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Grande Prairie Volkswagen responded

Dear Anita Labbe, Thank you for sharing your wonderful experience with us at Grande Prairie Volkswagen. Your praise for our service and the knowledge of our staff, especially Shawn, Teri, and Sarah, truly warms our hearts. We believe in taking the time to understand our customers' unique needs and preferences, ensuring that we match them with the perfect vehicle. Your acknowledgment that our team cares about finding the ultimate vehicle for our customers reaffirms our commitment to personalized service. Should you have any further questions, require assistance, or simply wish to share more about your experience, please don't hesitate to reach out. We value your business and are eager to continue serving you in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 11, 2023

Paige and the staff at Volkswagen. Gp were very helpful kind and straight forward with Information about what the vehicle u were interested in if any one looking for a vehicle please g More

by Letendrecliff8282
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Grande Prairie Volkswagen responded

Thank you for giving Paige the opportunity to earn your review and provide you with a 5 star experience.

August 11, 2023

Paige was so helpful and went out of her way for me! She made me feel so comfortable and gave me such a positive experience! I would definitely recommend her :) More

by Jacquie
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Grande Prairie Volkswagen responded

Dear Jacquie, Thank you for taking the time to share your glowing review of your experience with Paige at Grande Prairie Volkswagen. We are thrilled to hear that she went above and beyond to make you feel comfortable and provided you with such a positive experience. Paige's dedication to customer satisfaction, paired with her ability to provide personalized and compassionate service, is something we take great pride in. Your recommendation of her is a high honor, and we are truly grateful for your kind words. Should you have any further questions, need assistance, or simply wish to share more about your experience with us, please don't hesitate to reach out. We appreciate your trust, and we look forward to the opportunity to serve you again. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 10, 2023

Very accommodating staff, especially Teri, Brad and Shaun, they help me a lot in purchasing a vehicle and explaining step by step, Big Thanks More

by Joni
Recommend Dealer
Yes
Employees Worked With
Brad Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Grande Prairie Volkswagen responded

Dear Joni, Thank you for sharing your positive experience with Grande Prairie Volkswagen. Your appreciation for the exceptional service provided by Teri, Brad, and Shawn means a great deal to us. Their commitment to guiding you through the car-buying process step by step, ensuring you felt comfortable and well-informed, is at the core of what we strive to offer every customer. Your acknowledgment of their efforts inspires us to continue providing a top-notch experience. We're here for you, Joni, for any future needs, questions, or support you might require. Thank you once again for choosing Grande Prairie Volkswagen, and congratulations on your new vehicle. We look forward to serving you again. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 09, 2023

I had the pleasure of buying my new car from Grand Prairie VW this week. Deniz helped me every step of the way. He was able to answer all my concerns and with the help of his co-workers I’m driving my More

by Elfie
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deniz Baykal
Aug 09, 2023 -

Grande Prairie Volkswagen responded

Dear Elfie, Thank you immensely for sharing such a wonderful experience you had with Grande Prairie Volkswagen. Your detailed feedback brings joy to our hearts. Deniz, as you've experienced firsthand, is deeply dedicated to ensuring our customers are well-informed, comfortable, and genuinely satisfied with their purchase. We're thrilled that his expertise and the collaborative efforts of our team, including Shawn and Madison, led to such a smooth and enjoyable car-buying journey for you. Your recommendation of Deniz and our dealership is an honor. It's crucial for us that every customer feels valued, and it's delightful to know we've achieved that with you. Welcome to the Grande Prairie VW family, Elfie! We're excited to have you on board, and we're certain you'll continue to enjoy every ride in your new Taos. Should you have any questions or need assistance in the future, don't hesitate to reach out. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 04, 2023

Great customer service, great buying experience. Sarah was very helpful and answered all of my questions. More

by dmyers
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

Grande Prairie Volkswagen responded

Dear dmyers, Thank you for sharing your positive experience with Grande Prairie Volkswagen. We're thrilled to hear that you had a great buying experience with us. Sarah, along with all of our team members including Shawn and Madison, takes great pride in ensuring our customers have all their questions answered and receive the best service possible. Your feedback is a wonderful endorsement of their dedication and hard work. It's essential for us to create a transparent and informative environment for our customers, and it's gratifying to know we've met that mark with you. Should you require any further assistance or have additional questions in the future, please don't hesitate to reach out. We appreciate your trust and business, and we look forward to serving you again. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 03, 2023

I sold my truck to them and they were absolutely wonderful to deal with. Would 100% recommend dealing with Paige and would absolutely go back to GP VW they were amazing More

by L_beaton95
Recommend Dealer
Yes
Employees Worked With
Philippe Beaupre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Grande Prairie Volkswagen responded

Dear L_beaton95, Thank you for sharing your remarkable experience with Grande Prairie Volkswagen, and particularly with Paige and Phil. Selling a vehicle can be a complex process, and we're thrilled that our team was able to make it enjoyable and seamless for you. Your endorsement of Paige, Phil, and our dealership means a lot to us. Our goal is always to provide a transparent, efficient, and pleasant experience, and we're gratified to know that we succeeded in your case. We look forward to having the opportunity to serve you again in the future. Whether it's buying, selling, or servicing a vehicle, you can count on us to be here for you. Thank you once again for choosing Grande Prairie Volkswagen and for recommending us so highly. Your trust and support inspire us to continue offering exceptional service. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

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