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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,186 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,186 reviews

May 31, 2025

Navpreet was an amazing dealer. Best to deal with. Definitely recommend. She was bloosy awesome! More

by Sarthack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Grande Prairie Volkswagen responded

Sarthack, thank you for your kind review; we are happy to pass along your comments to the team here at Grande Prairie Volkswagen! We do hope we can be of assistance in the future. Take care!

May 30, 2025

Sales and service department were both excellent I would definitely deal with them again. Ths More

by Wayne
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Grande Prairie Volkswagen responded

Hello Wayne, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

May 29, 2025

The people working in this branch are all nice and helpful. They are easy to deal with More

by Melissa Caspe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Berzniuk
May 31, 2025 -

Grande Prairie Volkswagen responded

Hello Melissa Caspe, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 14, 2025 -

Melissa Caspe responded

Always appreciate the staff at GP VW. Friendly and always willing to help

May 29, 2025

Being from out of town and only having shuttle service when a service for my car took from 11 to 430 does not work for me. That meant I had to be dropped off and wait in that spot for 4.5 hrs. I was reall More

by Mwolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Berzniuk
May 30, 2025 -

Grande Prairie Volkswagen responded

Thank you again for taking the time to let us know how we did. We appreciate your feedback and suggestion of offering additional options. Thank you for your business and choosing our dealership to service your vehicle.

May 29, 2025

Always very personable. McCayla is wonderful, so professional and friendly, I feel like she’s my personal service person just waiting for me. She’s been there from the very More

by leslienasalski05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Grande Prairie Volkswagen responded

Hello Leslienasalski05, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen!

May 28, 2025

They were cheerful and ready to listen to what your opinion was, they put in a effort to find a rattle unlike a different dealership in Edmonton. More

by Trev
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Grande Prairie Volkswagen responded

Hi Trev, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2025

Brad and his service team always go above and beyond to make sure everything is perfect on my vehicle More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Grande Prairie Volkswagen responded

We look forward to your next visit! Take care! Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 24, 2025

The service staff at VW GP are single handedly the best I have ever dealt with. I would buy another VW, just because of them! More

by Kyla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Grande Prairie Volkswagen responded

Kyla, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2025

I had an amazing experience. Navpreet was very helpful and knowledgeable. She made the process of buying a new vehicle extremely smooth and easy. More

by kirarobak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Grande Prairie Volkswagen responded

Kirarobak, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Grande Prairie Volkswagen

May 21, 2025

Staff are fine but this last time I booked a service appointment it was cancelled on me by one of the service advisors without my asking and then I rebooked online and then was rescheduled by the call c More

by Dzenkiwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
May 23, 2025 -

Grande Prairie Volkswagen responded

Dzenkiwe, thank you for taking the time to leave us feedback about your experience with us. We would welcome the opportunity to discuss this with you further and work towards turning your experience around. Please contact our service manager at the dealership.