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Grande Prairie Volkswagen

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.8
1,057 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,057 reviews

October 31, 2023

Paige was a great help and offered insightful details on the vehicles I was interested in. More

by Connor V
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Grande Prairie Volkswagen responded

Connor, we're delighted to hear that Paige was of great assistance and provided you with detailed insights on your desired vehicles. We always strive for our team, including Shawn, Madison, and Paige, to give our customers the knowledge and support they need. Thank you for choosing Grande Prairie Volkswagen. We look forward to assisting you again in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

October 31, 2023

I was treated like family. I felt welcomed and appreciated. Everyone was approachable and knowledgeable. More

by Juliaoh
Recommend Dealer
Yes
Employees Worked With
Darcy Burrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Grande Prairie Volkswagen responded

Juliaoh, it's truly heartening to hear that you felt like part of the family during your time with us. Our team prioritizes making every guest feel welcomed and valued. We're delighted that Darcy, Shawn, Madison, Michael, and Franklin delivered knowledgeable and warm service. We appreciate your feedback and look forward to assisting you again in the future. Warm regards, Nathan Wheeler Grande Prairie Volkswagen

October 31, 2023

There was a noise issue and they sent the foreman for a drive with me and the issue was solved at no cost. It was not a mechanical issue but great service. More

by jeannirom
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Lavers
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Nov 02, 2023 -

Grande Prairie Volkswagen responded

Jeannirom, it's essential for us that our customers feel heard and satisfied with the service they receive. We're delighted our team, including Kari and Mickaela, could address and resolve the noise issue promptly. Your trust means a lot, and we're always here to provide top-notch service when you need it. Best regards, Nathan Wheeler Grande Prairie Volkswagen

October 31, 2023

The people at this dealership are very friendly and it's clear they love working there. All of the people who dealt with me worked hard to get me a vehicle that was suited to my situation and budget, and a More

by Karen
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Grande Prairie Volkswagen responded

Karen, it's wonderful to hear about your positive experience with our team. We're thrilled to know that Sarah, Michael, Madison, and Paige provided you with the attentive and friendly service you deserve. We always aim to ensure our customers feel comfortable and well-informed throughout their journey with us. Thank you for choosing Grande Prairie Volkswagen, and we hope to continue serving you in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

October 31, 2023

Michael offered us an exceptional experience at VWGP. We are so happy. David & D’tee More

by D’tee
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deniz Baykal
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Nov 08, 2023 -

Grande Prairie Volkswagen responded

David & D’tee, Thank you for sharing your exceptional experience with us. We're delighted to hear that Michael, along with Madison and Deniz, provided you with the level of service that made your visit memorable. We're so glad you're happy with your experience at VWGP. Your satisfaction is our goal, and we truly appreciate you taking the time to recognize our team. Warm regards, Nathan Wheeler Grande Prairie Volkswagen

October 30, 2023

It’s a great dealership! Super friendly staff all around. The parts department lady was super helpful. The hot chocolate/coffee machine is lovely. More

by Sam
Recommend Dealer
Yes
Employees Worked With
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Grande Prairie Volkswagen responded

Sam, thank you for the wonderful feedback! We are thrilled to hear that you found our team friendly and helpful, especially Teri, Mickaela, and Sarah. It's great to know that you appreciated the extra touches like our hot chocolate and coffee machine. We strive to provide a comfortable and welcoming environment for all our guests. We hope to serve you again in the future. Best wishes, Nathan Wheeler Grande Prairie Volkswagen

October 30, 2023

Sarah was amazing to sit down with, kept in touch throughout the few days to keep me updated & went above and beyond, even kept my little man warm inside, while I went out to switch over my babies ca More

by bferg
Recommend Dealer
Yes
Employees Worked With
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Grande Prairie Volkswagen responded

bferg, thank you for sharing your wonderful experience with us! We're thrilled to hear that Sarah provided exceptional service, keeping you informed and ensuring comfort for your little one. We understand the importance of those small gestures, and we're glad to know they made a difference. Your recommendation means a lot to us, and we'll make sure to pass on your kind words to Sarah and the team. Best regards, Nathan Wheeler Grande Prairie Volkswagen

October 29, 2023

I am super happy how you take care the clients thank you so much for that. More

by Jean-Luc
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Lavers, Daniel Bartlett, Miranda Amos-Rush
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Oct 31, 2023 -

Grande Prairie Volkswagen responded

Jean-Luc, thank you for sharing your positive experience with us! We're delighted to hear that Kari, Bryan, Daniel, Miranda, and Mickaela took great care of you. Client satisfaction is our top priority, and we're thrilled to know we've met your expectations. If you have any other needs or questions in the future, don't hesitate to reach out. We're here to help! Best regards, Nathan Wheeler Grande Prairie Volkswagen

October 27, 2023

Nav and Shawn were warm and welcoming the moment we walked in to the dealership. It felt like a small town dealership that wanted to do anything they could to get us into what we were looking for, for More

by Kodi Tunke
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Grande Prairie Volkswagen responded

Kodi, thank you so much for taking the time to share your experience with us! We're thrilled to hear that Nav, Shawn, and Madison provided such exceptional service and were able to assist you in finding the perfect VW Atlas Cross Sport for your growing family. At Grande Prairie VW, we aim to create a welcoming atmosphere and ensure that all our clients feel at ease throughout the entire purchasing process. Your feedback is invaluable, and we're delighted to have had the opportunity to serve you. We hope you enjoy every journey in your new vehicle! Warm regards, Nathan Wheeler Grande Prairie Volkswagen

October 25, 2023

Good communication from the service department and very quick turnaround on the service itself. I will come again for sure!! More

by Kirk Fowler
Recommend Dealer
Yes
Employees Worked With
Miranda Amos-Rush
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Oct 27, 2023 -

Grande Prairie Volkswagen responded

Thank you, Kirk, for sharing your positive experience. We're thrilled to hear about the efficient communication and quick service you received, especially from Miranda Amos-Rush. We truly appreciate your trust in our service department and look forward to assisting you again in the future. Warm regards, Nathan Wheeler Grande Prairie Volkswagen

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