Grande Prairie Volkswagen

I found the staff friendly, knowledgeable and easy to talk with. Stu took the time to hear what my husband and I were looking for while showing us a good selection of car lines in their fleet. The buildi talk with. Stu took the time to hear what my husband and I were looking for while showing us a good selection of car lines in their fleet. The building was open and very bright. They offered a nice selection of hot beverages as I am not a coffee drinker and cold water for during our wait time. As the primary driver of the vehicle, I appreciated the fact that Stu and the other supporting staff engaged with me and not just my husband as other dealership male sales people have done. A couple of cons, that may not affect everyone but did leave an impression with me were, without the documentation posted in each vehicle window we needed to rely on the website to print off the specs. I did not find this as detailed as the previous window information sheets were. The second con was just the length it took from the time we arrived on the lot till we left with our sales documents. We spent roughly 2 hours looking and test driving. The remaining three hours was waiting for a trade in quote, financing document preparation and signing. We have bought a few other new vehicles from different dealerships and they never went as long. Having said that not enough of a discouragement to out weight the 5 star rating. We have had the car for over a week now and I have to say there have been many many compliments and questions. It is still a work in progress with personalizing the different features. Thank you Grande Prairie Volkswagen!! More

They have a welcoming environment. They are easy to get a hold of and we're knowledgeable with our questions. They are easy to get a hold of and we're knowledgeable with our questions. More

Bought a car and they tried to scam me. Luckily I caught them in it. Luckily I caught them in it. More

We recently purchased a used vehicle from the dealership in Grande Prairie. The salesperson and the manager were very professional and courteous. It was a very positive experience. in Grande Prairie. The salesperson and the manager were very professional and courteous. It was a very positive experience. More

Professional and welcoming atmosphere. Our needs were met with little pressure and all details and procedures were explained thoroughly. Our experience was smooth and hassle free. I hig Our needs were met with little pressure and all details and procedures were explained thoroughly. Our experience was smooth and hassle free. I highly recommend this dealership if in the market for a new or used vehicle. More

Sarah was a pleasure to work with and I really appreciate her help and assistance when at the Volkswagen dealership. We went to look at some models not ready to buy anything but I appreciated the help. her help and assistance when at the Volkswagen dealership. We went to look at some models not ready to buy anything but I appreciated the help. More

I had the pleasure of working with Navpreet at Volkswagen Grande Prairie when I leased my VW Tiguan 2024, and I must say the experience was fantastic. Navpreet was incredibly friendly, helpful, and professio Grande Prairie when I leased my VW Tiguan 2024, and I must say the experience was fantastic. Navpreet was incredibly friendly, helpful, and professional. She demonstrated a high level of expertise and anticipation, making the entire process smooth and enjoyable. Her follow ups post the sale to ensure everything was fine with me was impressive. Furthermore, I must highlight Michael, the Sales head at the showroom. He was an absolute gentleman in his approach and showed genuine care towards meeting my needs. His professionalism and dedication to customer satisfaction were truly commendable. Overall, my experience at Volkswagen Grande Prairie was top-notch, thanks to the outstanding service provided by Navpreet and Michael. I highly recommend this dealership to anyone looking for a seamless car-buying experience. Thank you both for your exceptional service! More

Great service! Chloe (sales) and Terri (Finance) are extremely knowledgeable and professional, they made the experience easy and fun! They went above and beyond for Chloe (sales) and Terri (Finance) are extremely knowledgeable and professional, they made the experience easy and fun! They went above and beyond for me. More

Very good welcome to Customer . Staff very helpful kind always helping to workout the purchase plans . Overall excellent service Staff very helpful kind always helping to workout the purchase plans . Overall excellent service More

Paige has been amazing! Help me find my perfect vehicle and answered all my questions. Thank you so much all the way from Yellowknife NT! Julie Help me find my perfect vehicle and answered all my questions. Thank you so much all the way from Yellowknife NT! Julie More