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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,186 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,186 reviews

August 01, 2024

They are responsive to feedback and their service department is excellent. The one caveat is that their loaner vehicles are never available. So don't bother buying that package More

by Golda David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Grande Prairie Volkswagen responded

Hi Golda, Thank you for your feedback and for highlighting the responsiveness of our team and the excellence of our service department. We’re glad to hear that Shawn, Madison, Paige, and Mickaela were able to assist you during your visit. We apologize for the inconvenience regarding the availability of loaner vehicles and appreciate your patience. Your comments are invaluable as they help us improve our services. We look forward to serving you again in the future! Best regards, The Grande Prairie Volkswagen Team

July 31, 2024

The service is really good and there sales team are there for any help and clarification! More

by ivin andrews
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Grande Prairie Volkswagen responded

Hi Ivin, Thank you for your fantastic review! We’re thrilled to hear that you had a great experience with our service and sales team. NavPreet and the rest of our team are always here to help and provide any clarification you need. We appreciate your recommendation and look forward to serving you again in the future! Best regards, The Grande Prairie Volkswagen Team

July 31, 2024

Dry was great filling us in with all the aspects of the Tiguan. We look forward to dealing with him in the future More

by James
Recommend Dealer
Yes
Employees Worked With
Stuart Walsh
Aug 09, 2024 -

Grande Prairie Volkswagen responded

Hi James, Thank you for your fantastic review! We're thrilled to hear that Stuart provided you with all the necessary information about the Tiguan. We're glad to know you had a great experience and look forward to assisting you in the future. Enjoy your new Tiguan! Best regards, The Grande Prairie Volkswagen Team

July 29, 2024

Hands down, favorite dealership in the Grande Prairie area! My salesman manny was very attentive and helpful in finding me the right car for my family! I would highly recommend the team here at GP Volksw More

by jadenterry98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manharan Sandhu
Jul 31, 2024 -

Grande Prairie Volkswagen responded

Hi jadenterry98, Thank you for the fantastic review! We're thrilled to be your favorite dealership in the Grande Prairie area. Manny, Mickaela, and the rest of our team are dedicated to providing exceptional service and helping you find and maintain the perfect car for your family. We appreciate your recommendation and look forward to assisting you again in the future! Best regards, The Grande Prairie Volkswagen Team

July 28, 2024

Great service at intake and pickup. Have been a longtime customer and will continue to be one. More

by Bill mcmullan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Grande Prairie Volkswagen responded

Hi Bill McMullan, Thank you for your loyalty and for sharing your positive experience with our service team! We're delighted to hear that you've been satisfied with our service and that you'll continue to be a valued customer. If there's anything more we can do to improve your experience, please let us know. Best regards, The Grande Prairie Volkswagen Team

July 27, 2024

I am a return customer because Paige doesn’t just work to sell the vehicle. She makes sure that she has a satisfied car-owner the whole time they own the vehicle. More

by Tina S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Grande Prairie Volkswagen responded

Hi Tina, Thank you so much for your wonderful review and for being a return customer! We’re thrilled to hear that Paige and the rest of our team provided you with an excellent experience. We appreciate your trust in us and look forward to serving you again in the future. Best regards, The Grande Prairie Volkswagen Team

July 27, 2024

I recently inquired about a car from Franklin Manyika, and the experience was fantastic. Franklin's professionalism, knowledge, and commitment to customer service made the process smooth and enjoyable. He More

by CK
Recommend Dealer
Yes
Employees Worked With
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Grande Prairie Volkswagen responded

Hi xx, Thank you so much for your glowing review! We're delighted to hear that Franklin provided you with such a fantastic experience. Your recommendation means a lot to us. We look forward to assisting you again in the future. Best regards, The Grande Prairie Volkswagen Team

July 26, 2024

Navpreet is ALWAYS so very helpful from receiving a loaner, immediate phone communication & great information given before final purchase! This is the third vehicle that Navpreet has sold to my family More

by Gwenmitchell
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Grande Prairie Volkswagen responded

Hi Gwenmitchell, Thank you for your kind words! We're thrilled to hear about your positive experience with Navpreet and our team. We appreciate your continued trust and recommendations. Enjoy your new vehicle, and we look forward to assisting you again in the future! Best regards, The Grande Prairie Volkswagen Team

July 25, 2024

I'm sure that as with any dealership, be very conscious to check all of the paperwork you are signing and watch for any numbers that seem inflated or odd during the process. While I absolutely love my vehi More

by ashley_jjones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Taylor
Jul 26, 2024 -

Grande Prairie Volkswagen responded

Hi Ashley, Thank you for your feedback. We're glad to hear you enjoyed working with Paige and Sarah. We appreciate your constructive comments on our pricing transparency and will work to improve this aspect of our service. Your insights help us serve you better. Best regards, The Grande Prairie Volkswagen Team

July 25, 2024

Love coming here. Have purchased two vehicles here now and both experiences have been pleasant. The staff are friendly and knowledgeable and the actual dealership atmo More

by nico.s.shull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darcy Burrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Beaupre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Grande Prairie Volkswagen responded

Hi Nico, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience with our team and our dealership. We look forward to welcoming you back again soon! Best regards, The Grande Prairie Volkswagen Team

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