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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,186 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,186 reviews

July 12, 2025

Excellent service, helpful and very professional. Would recommend this dealership to everyone. Looking for a new vehicle More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franklin
Jul 14, 2025 -

Grande Prairie Volkswagen responded

Val, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 10, 2025

Nice sales team, very transparent on the information and always available to assist during documents, turning the sale easy. More

by Gisele Holanda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Grande Prairie Volkswagen responded

Gisele Holanda, we really appreciate your feedback! We can't wait to see you again, have a great day.

July 07, 2025

Very good personal service and things were explained and info was related back … in simple terms. More

by noella.poirier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Grande Prairie Volkswagen responded

Noella.poirier, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

July 06, 2025

The ladies in the drop off service bay are the best, very friendly and knowledgeable. More

by kchnski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Grande Prairie Volkswagen responded

Kchnski, thank you for your kind review; we are happy to pass along your comments to the team here at Grande Prairie Volkswagen! We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2025

Great staff. Franklin our salesman was excellent, very friendly and knowledgeable. Thanks to everyone for making the process so easy. More

by Colin1974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Grande Prairie Volkswagen responded

Hello Colin1974, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2025

Very knowledgeable not pushy friendly offered options follow up phone call to check on satisfaction or any issues More

by lynlar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Shumaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Had a buying fantastic experience at GP Volkswagen. Everyone made me feel welcome and not pressured at all! More

by taran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Grande Prairie Volkswagen responded

Taran, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2025

Very helpful with dealing with my vehicle. Thank you for all the help getting it fixed More

by ms lanchette75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Grande Prairie Volkswagen responded

Ms Lanchette75, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2025

Very fast service. It didn’t take me long to wait for my vehicle to be done. More

by Harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Grande Prairie Volkswagen responded

Harvey, we are so pleased you enjoyed your visit to Grande Prairie Volkswagen! We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2025

Wouldn't get phone callas on what was going on with my vehicle, I was always the one calling to see what was going on with it. Just very poor communication not very impressed. More

by Puckjoe09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Gilchrist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Grande Prairie Volkswagen responded

Puckjoe09, we regret to hear that you had this experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. It is our hope that you will give us another opportunity to earn your business.

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