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Grande Prairie Hyundai - Service Centre

Grande Prairie, AB

4.7
243 Reviews

243 Reviews of Grande Prairie Hyundai - Service Centre

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April 07, 2025

They have a third party that answer the phone for service. This third party company is not good. It makes you feel bad to book an appointment for a recall on your car! Until they change this third pa More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Grande Prairie Hyundai responded

We appreciate the feedback, it helps us improve the quality of this service. We use the service to ensure all customers are informed of necessary maintenance or recalls on their vehicles. Your feedback is vital to ensuring we are providing the best possible service to all customers and we thank you for the review! If you would like, please contact us and provide a bit more information so we can review the call and see if there is a suitable resolution. Feel free to contact our Fixed Operations Manager Dean Smith at 780-532-5233.

April 04, 2025

Amazing service- not only did they get my car in fast they gave me a loaner so I could get to work and my car came back to cleaner then I left it! More

by Scgpjenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Farquhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Grande Prairie Hyundai responded

Scgpjenn, we are so pleased you enjoyed your visit to Grande Prairie Hyundai! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2025

The staff were accommodating and nice. The change oil was quick as well. They are pretty good to their job. More

by christenjosefpp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Joshua Aranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Had a great experience with the service department at Hyundai Grande Prairie. John was very helpful throughout the process, and the team did an excellent job servicing my transmission. Everything went sm More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Awesome service. Great customer satisfaction . Nice place and good customer dealing . Snacks and coldrink and coffee for customers More

by Geetinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Great service very friendly staff , very easy to get in and the free shuttle was awesome More

by kennyryan75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Awesome staff and know their stuff and very friendly to everyone and will go out of there way to please you More

by bobbi7578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King Joshua Aranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

They have fast service, but seems like my panel is never where I had it when we pick it up. More

by Skylite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Kenny
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Grande Prairie Hyundai responded

Skylite, we really appreciate your feedback. We hope to be of service to you again in the future. Best wishes, Grande Prairie Hyundai

March 06, 2025

My car needed some parts replaced and they were very kind, transparent, and quick with their service. I will definitely keep going to them. More

by Aeryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Grande Prairie Hyundai responded

Aeryn, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2025

Thank you for your service and wonderful care of my vehicle! Great service! Wonderful staff! More

by Hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Joshua Aranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Grande Prairie Hyundai responded

Hi Hanna, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!