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Grande Prairie Hyundai - Service Centre

Grande Prairie, AB

4.7
231 Reviews

231 Reviews of Grande Prairie Hyundai - Service Centre

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May 11, 2025

Love going to Grande Prairie Hyundai! I’m always greeted, and treated so well there! My fave perk is the free shuttle around town while they do maintenance on my vehicle! More

by Pjbiggin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Service department is excellent. Great friendly staff and took care of all my needs today. More

by Lccj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Grande Prairie Hyundai responded

Lccj, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2025

Great friendly service today no issues would recommend this place to others. Went above and beyond what I brought my car in for More

by chris_zaleschuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King Joshua Aranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Grande Prairie Hyundai responded

Chris_zaleschuk, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 01, 2025

Continued excellent for our two vehicles. Appreciate how easy it is to get in, the friendly staff & the courtesy ride. More

by ScottH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Grande Prairie Hyundai responded

Scotth, we are so pleased you enjoyed your visit to Grande Prairie Hyundai! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 29, 2025

The express lube is good but more experience should be taught to techs and thought price of oil change was too high, 180 for change on a four cylinder I think is ridiculous, just my opinion More

by russbrodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mears
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Grande Prairie Hyundai responded

Thank you for taking the time to share your feedback regarding your recent oil change. We appreciate you bringing this to our attention. We understand your concern about the price and are actively reviewing our pricing structure to ensure we remain competitive while providing high-quality service. We also value your feedback about our technicians' training. We are committed to continuous improvement and will be reinforcing our training programs to ensure our team provides the most knowledgeable and efficient service possible. We hope you will consider giving us another opportunity to demonstrate our commitment to excellent service in the future.

April 18, 2025

Super califragilistic expialidocious excellent service, nice and Good aproaching service staff and supervisor especially Jhon the supervisor. Highly recommend to others. More

by Denscarullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Bueza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Belloso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Pendon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ejay Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aey Seanthip
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Joshua Aranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Tamondong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bueza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Grande Prairie Hyundai responded

Hello Denscarullo, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 18, 2025

John Mears (Service Advisor)provided outstanding service — professional, knowledgeable, and genuinely helpful throughout. He took the time to explain everything clearly and made the entire process smooth a More

by Rohit Panday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Grande Prairie Hyundai responded

Hi Rohit Panday, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2025

This dealership received me when my car engine was dead and the dealership rent a car for me because I can from British Columbia ( Fort st John) and I used the rental car to returned to Fort st John with More

by fieny79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Grande Prairie Hyundai responded

Thank you again for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2025

They have a third party that answer the phone for service. This third party company is not good. It makes you feel bad to book an appointment for a recall on your car! Until they change this third pa More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Grande Prairie Hyundai responded

We appreciate the feedback, it helps us improve the quality of this service. We use the service to ensure all customers are informed of necessary maintenance or recalls on their vehicles. Your feedback is vital to ensuring we are providing the best possible service to all customers and we thank you for the review! If you would like, please contact us and provide a bit more information so we can review the call and see if there is a suitable resolution. Feel free to contact our Fixed Operations Manager Dean Smith at 780-532-5233.

April 04, 2025

Amazing service- not only did they get my car in fast they gave me a loaner so I could get to work and my car came back to cleaner then I left it! More

by Scgpjenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Farquhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Grande Prairie Hyundai responded

Scgpjenn, we are so pleased you enjoyed your visit to Grande Prairie Hyundai! Please don't hesitate to reach out if there's anything additional we can do for you.

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