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Grande Prairie Hyundai - Service Centre

Grande Prairie, AB

4.8
211 Reviews

211 Reviews of Grande Prairie Hyundai - Service Centre

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March 01, 2025

Great customer service! They are quick to get things taken care of for us. Great at answering any questions or concerns. They go above and beyond. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Roteliuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Grande Prairie Hyundai responded

Carolyn, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 24, 2025

Poor communication, I was misinformed with regards to booking appointments and shuttle car start time at Grande Prairie More

by maiseyt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Grande Prairie Hyundai responded

Hi Maiseyt1, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Your feedback does help us improve our guests experience and we appreciate you letting us know where we can improve. Please accept our apology for any inconvenience we caused you. It is our hope that you will give us another opportunity to earn your business.

February 21, 2025

I have primarily dealt with the service department as it's the closest location for me and they've been good for me and my car. As far as sales side I've met many nice salespeople but the automated "we w More

by connorreevess.98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Farquhar
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Grande Prairie Hyundai responded

"Thanks for your feedback. We've taken you off our marketing email list. If you happen to receive any further marketing emails, please feel free to use the unsubscribe link provided at the bottom."

February 12, 2025

Friendly welcome, let know what I need about car, waiting room always serves variety drinks. More

by Clairean123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Grande Prairie Hyundai responded

Clairean123, we are so pleased you enjoyed your visit to Grande Prairie Hyundai! We look forward to your next visit! Take care!

February 12, 2025

Hyundai always goes above and beyond with anything I have needed. A warm welcome when I come in, all my questions answered and a shuttle arranged and arrived as they walked me through my appointment! I will More

by Young.chelsear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bohnen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Grande Prairie Hyundai responded

Hi Young.chelsear, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Hyundai!

February 12, 2025

Service and sales departments have both gone over and above to accommodate me with test driving vehicles along with thorough inspections of my many vehicles. Discovering that the inspections come with pi More

by Rusk1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Wier
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am pretty sure all the service people got to work on one or more of my vehicles I would like to thank them all. Didn’t catch everyone’s names but you know who you are. Thank you
Feb 16, 2025 -

Grande Prairie Hyundai responded

Rusk1020, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 10, 2025

We called in the morning from Edmonton travelling to the Yukon as our vehicle needed a recall. We arrived at 12:40 for our 1 pm appointment. We were in the road by 12:55. Amazing, helpful & friendly. More

by Declan
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Pendon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Grande Prairie Hyundai responded

Declan, we really appreciate your positive review! Travel safe. We hope to be of service to you again in the future. Best wishes, Grande Prairie Hyundai

February 06, 2025

The Tucson I drive is my 3rd. I love the vehicle and now know most of the service people by name. Recently I forgot to unplug my vehicle screwing up my cord and bumper receiver. I More

by Valpeterson057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Roteliuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Grande Prairie Hyundai responded

Hi Valpeterson057, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2025

Great, friendly and quick service. Always amazed at how fast and efficient my problems are taken care of, thanks More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Grande Prairie Hyundai responded

Hello Jason, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Grande Prairie Hyundai

January 31, 2025

The service is always awesome and quick. You don’t have to make an appointment for just an oil change like my husbands dealership does and they keep the vehicle all day and get to it when it More

by Marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bueza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager
Feb 03, 2025 -

Grande Prairie Hyundai responded

Marlene, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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