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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,285 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,285 reviews

August 03, 2024

Continued excellent service for scheduled maintenance. Very easy to book an appointment and the service was quick & thorough. More

by ScottH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Grande Prairie Hyundai responded

Scotth, we are very happy we could provide you with a positive experience!

August 03, 2024

Service department is always courteous and professional with the work they do. They keep you informed as they work on your vehicle and let you know when the work is done. Dean, Lori and John are very he More

by Tim Balcome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Grande Prairie Hyundai responded

Tim Balcome, thank you for your kind review; we are happy to pass along your comments to the team here at Grande Prairie Hyundai!

July 31, 2024

Dealing with Jonh iMears in the Service Dept was a pleasant experience....very patient and he explained everything I needed to know (twice)! More

by b.decosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Grande Prairie Hyundai responded

B.decosta, thank you for your kind review; we are happy to pass along your comments to the team here at Grande Prairie Hyundai!

July 31, 2024

Hyundai Grand Prairie have excellent customer service. Thier car repair and servicing is also excellent More

by Done
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aey Seanthip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Grande Prairie Hyundai responded

Done, we are so pleased you enjoyed your visit to Grande Prairie Hyundai!

July 31, 2024

very nice to work with it, very heflpful, kind and thoughtful, they explained everything with your sales employee. good job, keep it up... More

by Lhanz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady Irvine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Roteliuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalila Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ejay Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Bueno, Hazel Siruno
Aug 02, 2024 -

Grande Prairie Hyundai responded

Lhanz, reviews like this give us motivation and help us ensure we provide high-quality care.

July 29, 2024

Great friendly staff. Always working towards finding you what you want. Great service. Been with them for years. More

by JennyLee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alana Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Grande Prairie Hyundai responded

Jennylee, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

July 29, 2024

The team dealership tries their best to make everything right. I Would recommend a Hyundai experience. More

by eagn2020
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalila Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelby Barker
Jul 31, 2024 -

Grande Prairie Hyundai responded

Hello Eagn2020, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 22, 2024

After purchase service from Sales is deplorable…. apparently once they get your money, you disappear and there is no need to follow through on promises made at time of purchase. Service dep’t is amazi More

by Patti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady Irvine
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hazel Siruno
Jul 26, 2024 -

Grande Prairie Hyundai responded

Patti, thank you for agreeing to meet with us to talk about your concerns. It was our pleasure to work with you on a solution. We look forward to getting this resolved for you asap and rebuilding your confidence and satisfaction. Please do not hesitate to reach out if we can be of further assistance to you.

July 21, 2024

John (tall guy) from service dept. is the best guy who works for GP hyundai. The guy have a gold heart to help people. He deserve a raise. The man is honest and will tell you straight More

by Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Bueza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy St.Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Belloso
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bohnen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Pendon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ejay Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Bueno, Wes Belik, John David (JD) Lopez
Jul 23, 2024 -

Grande Prairie Hyundai responded

Omar, thanks for your praise and kind comments about John. We love employee shout outs and will share your comments with him. We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2024

Good team, quickly reaction, nice quality. Attention to details and client. Thanks for good service. More

by Serhii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalila Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelby Barker, John David (JD) Lopez
Jul 23, 2024 -

Grande Prairie Hyundai responded

Hi Serhii, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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