Grande Prairie Hyundai

Great friendly staff. Always working towards finding you what you want. Great service. Been with them for years. Always working towards finding you what you want. Great service. Been with them for years. More

The team dealership tries their best to make everything right. I Would recommend a Hyundai experience. right. I Would recommend a Hyundai experience. More

After purchase service from Sales is deplorable…. apparently once they get your money, you disappear and there is no need to follow through on promises made at time of purchase. Service dep’t is amazi apparently once they get your money, you disappear and there is no need to follow through on promises made at time of purchase. Service dep’t is amazing More

John (tall guy) from service dept. is the best guy who works for GP hyundai. The guy have a gold heart to help people. He deserve a raise. The man is honest and will tell you straight is the best guy who works for GP hyundai. The guy have a gold heart to help people. He deserve a raise. The man is honest and will tell you straight up what you need and will not scam you like other dealership do. More

Good team, quickly reaction, nice quality. Attention to details and client. Thanks for good service. Attention to details and client. Thanks for good service. More

Went to look for a vehicle for my daughter Alana was the sales person that help. She was easy to deal with listened to what we asked for and got everything done that we needed. Highly recommend!! sales person that help. She was easy to deal with listened to what we asked for and got everything done that we needed. Highly recommend!! More

Quick service. Informative and helpful. Staff are friendly and welcoming. A great team to deal with. Informative and helpful. Staff are friendly and welcoming. A great team to deal with. More

We dealt with Kyle at GP Hyundai. It took us a month to decide what vehicle we wanted. I was really dreading car shopping because I’m not a big fan of pushy sales people. The 1st time It took us a month to decide what vehicle we wanted. I was really dreading car shopping because I’m not a big fan of pushy sales people. The 1st time we went we said we were just looking and he respected that and didn’t keep calling us. The 2nd time we went we had our choices down to 2: A Kia and Hyundai. We came home again and weighed the pros and cons of each vehicle and decided to go with the Hyundai Santa Fe XRT. He was great answering our questions and getting back to us promptly with any questions we had. I’ve only been driving the Santa Fe for a day but we are happy with it so far. More

Thanks Kyle for your assistance in finding me the right vehicle. The staff as a whole are friendly and welcoming. I would recommend Kyle and GP Hyundai to anyone looking for a new vehicle. vehicle. The staff as a whole are friendly and welcoming. I would recommend Kyle and GP Hyundai to anyone looking for a new vehicle. More

Service work done involved using a part that was incorrectly packaged, which ended up causing two break downs on the highway between Penticton and Grande Prairie. Although the initial support was gr incorrectly packaged, which ended up causing two break downs on the highway between Penticton and Grande Prairie. Although the initial support was great, as time went on, there was less communication from the Service Manager. Only updates were through my inquiries. It took approx. 2 weeks to get a reimbursement check mailed to me for all expenses incurred as a result of the incorrect part. Part of the repairs involved damage to a new rim from a set of 4 that were installed the month before. I was led to believe the intention was to pay for the rim replacement as well since none of this was our fault. I purchased the new rim and sent the receipt for repayment. After a week I checked on the status, and Service Manager said he was away the previous week, but would look into it. Two weeks later I emailed again and was told their system was down due to a "hacker" or virus of some kind, but he would follow up once the system was back up. I sent a final email a week later saying that I was unhappy with how long it was taking to be reimbursed, and the Service Manager than left a message to call him again. I did not call, all I want is my costs for their mistake reimbursed, and I still have received nothing for my damaged rim and no reason why.. Having them do my warranty work cost us two highway breakdowns, a night in a hotel, day of work missed because we were late getting home, a 2 1/2 hour trip in the front of a tow truck with my husband and the driver, and approx. $219.00 for my rim that I had replaced. They started out great, and we understand things happen, but it's how you deal with it moving forward. They dropped the ball, and seem to be OK with that, I am for sure going to think twice before I bring my car back for any more work, I have lost confidence and respect for the dealership, I only wish they weren't the only option in .GP, UPDATE: I received payment for my rim replacement today, so they have honored all promised reimbursements which I appreciate. More