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Go Richmond Chrysler

Richmond, BC

4.4
170 Reviews

5491 Parkwood Way

Richmond, BC

V6V 2M9

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170 Reviews of Go Richmond Chrysler

August 15, 2017

Service The radiator from our car broke,we went down to the dealership, got fixed on the same day great thanks a lot . The only thing,I asked for a replaceme More

by Snowy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Chiang
July 31, 2017

Pleasant experience Very happy with the service , people I dealt with were very professional and helped me find the right vehicle at the right price for me . Would recomm More

by Bernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Cunningham, Mustafa Faryad
Jul 31, 2017 -

Go Richmond Chrysler responded

Hello Bernie - Thank you for taking the time to leave us a review on your recent experience! If you need anything further, please don't hesitate contacting us :)

July 14, 2017

Never Go Here The sales rep was new, listened, and wanted to find out information for us so we could make an informed decision. The manager kept talking non stop, h More

by A Fellow Sales Person
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Song, Jerry Mavroudis
July 09, 2017

My review of RCDJ Excellent customer service, Danny Mouro was very helpful and understanding. Took his time to satisfy our needs, We are repeat customers because of the More

by Ritas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Mouro
June 17, 2017

Very Poor Sales Experience - They misrepresented the vehicle I had a very poor experience with the sales managers at Richmond Chrysler Dodge Jeep. The short storey is that the vehicle I drove 3 hours round trip More

by TD
Customer Service
Recommend Dealer
No
Employees Worked With
Not picking out any one in particular, it was a failure on multiple points
Jun 17, 2017 -

Go Richmond Chrysler responded

Hello Tony - First and foremost I want to apologize for the time you invested in us and this vehicle. At Richmond Chrysler our owner only sells used vehicles in which he feels are not only safe but reliable. Unfortunately, there was a miscommunication between the Service Department and the Sales Department in regards to the motor. When you were here the New Car Sales Manager did some further investigation and came to the conclusion that we could not sell and guarantee this vehicle in good conscience. Please allow us to make this up to you by offering an additional $500 off the sale price of any vehicle in our inventory. Thank you, Anita Ruiz

June 14, 2017

Beware, Dealership is dishonest with Warranty We bought a new 2013 dodge dart on July 26, 2014, and were given the information that the Warranty would start from the time we drove out the lot. Wel More

by Dodgedartowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robbert Doornberg
June 12, 2017

Great Service Lovely people, good service, clean store, fast service, easy steps to lease or finance. Good selection of cars and SUV's. Great experience from start More

by Shelby12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Mavroudis, Robbert Doornberg
June 06, 2017

Fast friendly service I purchased a 2016 Jeep Cherokee with low kms recently from Richmond Chrysler. Arnold was a huge help finding the Jeep I wanted with the right options More

by Deb S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Garcia
May 28, 2017

Great service and friendly staff! We recently bought a new vehicle for our growing family, and we were very happy that we chose Richmond Chrysler! We had such a great salesman who didn More

by rachelm123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Sheppard, Rida El-Chami
May 28, 2017

Friendly, professional, helpful I'm a repeated customer, the reason for that is the vehicles with reasonable price, and the salesperson I dealed with is very friendly, helpful and pr More

by Chris111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Cunningham, James Wang
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