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Go Langley Subaru

Surrey, BC

4.0
528 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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528 Reviews of Go Langley Subaru

December 11, 2019

First time disappointed. Subaru gave me a rental, I asked them to charge me $10 extra for gas due to a late return they did not and hertz had to overcharge me. It was understood by all that I cannot night dr More

by claywithval
Recommend Dealer
No
Employees Worked With
Do not know their names, Wolfe Auto Group
Dec 12, 2019 -

Go Langley Subaru responded

We value our customers and truly appreciate the time to share your opinions with us, claywithval. Please contact our Group General Manager, Marc Livingstone at 604-534-2660 at your earliest convenience so we may fully understand your grievances and particular situation with the rental. We want to work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you.

December 09, 2019

very satisfied with the service at the customers counter. Everything was as promised, the repair was done in reasonable time and the vehicle was washed and cleaned More

by goldiesg
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Dec 30, 2019 -

Go Langley Subaru responded

Thank you for the perfect rating and feedback. We appreciate the time you took to praise our Wolfe Subaru Langley Service team for providing you with great customer service during your recent visit. So glad you were happy with the complimentary car wash and vacuum we provide with every maintenance appointment too. We appreciate your business and look forward to assisting you again soon, goldiesg.

December 07, 2019

I'm not happy with the service I went there to fix the airbag recall but they are not Careful they scratched my dush board .and they don't tell me . More

by gilrose77
Recommend Dealer
No
Employees Worked With
Not listed
Dec 11, 2019 -

Go Langley Subaru responded

Thank you for taking the time to provide us with this feedback, gillrose77. We apologize for your frustration. We would like to look into your concerns and discuss this with you further. Please do not hesitate to contact our Group General Manager, Marc Livingstone at 604-534-2660. Our client’s happiness and business is important to us.

December 06, 2019

Marshall was concise and efficient, he helped get my sti back on the Rd quickly. He set realistic expectations and saw them through. Thank you Marshall and mechanic Brian! More

by Marco
Recommend Dealer
Yes
Employees Worked With
Marshall, Nathan, Connor
Jan 07, 2020 -

Go Langley Subaru responded

We are incredibly grateful that you took the time out to leave us this five star review, Marco. Customer satisfaction is our top priority and we are so glad that our Marshall and Brian from our Wolfe Subaru Langley Service Team demonstrated that during your recent visit. We will be sure to let them know how much you appreciated their thorough and efficient customer service. We value your business and look forward to serving you again.

December 06, 2019

Matt was Awesome Matt was very friendly and guided me through all the process efficiently. He helped me get the model I want with a good deal. Thank you, Matt, for all More

by Pras
Recommend Dealer
Yes
Employees Worked With
Matt Painchaud
Jan 07, 2020 -

Go Langley Subaru responded

Thank you for taking the time to leave us such a great review, Pras. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving Matt this proverbial pat on the back and praising him for being friendly, helpful, efficient and for making your car-buying experience positive overall. This will make his day! Congratulations on your new car! We hope you enjoy it to the fullest. Please do come again.

December 05, 2019

3rd awesome deal with Wolfe Subaru! Recently concluded my 3rd purchase with Wolfe Subaru and it was as comfortable and fun as the first two. Dealt with Kelly of the Sales team to try fi More

by Eric S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Vistica, Stelios Spiliotopoulos, Claudine Russell
Jan 02, 2020 -

Go Langley Subaru responded

Wow! Thank you so much for this amazing review and for purchasing a 3rd vehicle from our Wolfe Subaru Langley dealership. We can’t thank you enough for your loyalty and business, Eric. So glad that Kelly and our Sales Team were successful in helping you find the perfect vehicle for your current lifestyle! We will make sure that our team knows just how pleased you are with their service. Congratulations on your Wolfe Certified Pre-owned 2017 Doge Ram 1500. We sincerely hope you enjoy every single mile in your new truck. Thanks again for your business and we look forward to working with you again in the future.

December 05, 2019

Awesome Staff! My husband and I went in not knowing if we wanted the Crosstrek, Outback or Forester. We were met by Kelly who asked us all the pertinent questions a More

by Ebony C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Jan 02, 2020 -

Go Langley Subaru responded

We would like to thank you for your recommendations and for this amazing review, Ebony! Our team is dedicated to providing you and everyone else who visits our Wolfe Subaru Langley dealership with only the best there is to offer. It’s so nice to hear that our Sales Consultant, Kelly Vista helped to make your car- buying experience such a positive one. We appreciate the time you took to acknowledge Kelly for being friendly, personable, caring and an all around great guy. We couldn’t agree with you more. We are luck to have him on our team. So glad he was able to help you find the perfect Subaru for your current lifestyle. Congratulations! We are extremely grateful for business and we wish you many safe and happy Subaru Adventures in your new car! Enjoy

December 05, 2019

excellent Very courteous. Kelly tried to get us the best deal he could. Phoned us on the additional parts to be added to the 2020 Subaru Outback. More

by carmenscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Shead
Dec 12, 2019 -

Go Langley Subaru responded

Thank you for the kind feedback, carmenscott. We are pleased to hear that our Wolfe Subaru Langley Sales Manager, Jay Shead and Sales Consultant, Kelly both provided you with exceptional customer service during your vehicle purchasing process. Congratulations on your brand new 2020 Subaru Outback. An excellent choice! Enjoy and thank you for your business.

December 04, 2019

We had our Subaru in for a B maintenance yesterday. Overall, I was satisfied, but the vacuuming you provided as an extra bonus was poor. Was very disappointed, looked very rushed and did not do a great More

by Claire
Recommend Dealer
No
Employees Worked With
Marshall
Dec 31, 2019 -

Go Langley Subaru responded

Thank you for taking the time to share your feedback with us, Claire. We are pleased to hear that overall everything went well with your B maintenance / service appointment. Sorry to hear that our Lot Attendants didn’t do a great job on the complimentary car wash and vacuum. We will be sure to follow up with them. Please feel free to contact our Service Manager, Jeff at 604-534-2660, so we can make things right and re-wash your vehicle for you. Your satisfaction and business is important to us.

December 01, 2019

A great team! My subura forester has many km's on it, a 2004, and to keep it running so smoothly, is the great team working here. I really appreciate Jeff and the More

by 3vanhikers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 02, 2020 -

Go Langley Subaru responded

We couldn’t ask for nicer feedback, 3vanhikers. Thank you for praising Jeff and our Wolfe Subaru Langley Service Team for providing you with exceptional customer service and always being friendly, efficient and thorough when you visit us. We value your business and hope to take care of you and your Forester for many more years to come. All the best.

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