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Go Langley Subaru

Surrey, BC

4.0
528 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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528 Reviews of Go Langley Subaru

January 05, 2020

First time getting my car serviced at Wolfe, Darren was absolutely fantastic to deal with! Super polite, extremely helpful, and responsive. Answered my questions, and followed up with me daily. More

by Rohit S
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Jan 07, 2020 -

Go Langley Subaru responded

We appreciate the five star rating and the time you took to recognize our Service Advisor, Darin for being polite, helpful, informative, thorough and overall fantastic, when you came in for your first vehicle aftercare appointment at our dealership. Thank you for choosing Wolfe Subaru Langley for all of your automotive needs. We look forward to working with you again. Have a wonderful day, Rohit.

January 05, 2020

I just bought a Subaru Crosstrek and had a great experience with both Chantal and Matt. They were respectful and professional, and led me through the process without undue fuss, bureaucracy, or pres More

by Derek W
Recommend Dealer
Yes
Employees Worked With
Chantal Gillespie , Matt Painchaud
Jan 07, 2020 -

Go Langley Subaru responded

We would like to thank you for this amazing review, Derek. Our team is dedicated to providing you and everyone else who visits Wolfe Subaru Langley with only the best there is to offer. It’s so nice to hear that our Sales Consultants, Chantal and Matt helped to make your sales experience such a great and memorable one. We concur, both of them are respectful and professional with our clients. We are lucky to have them on our team. Thank you again for your business and kind words. Enjoy your new Subaru!

January 03, 2020

I had a great experience at Wolfe Subaru, Chantal our salesperson helped us along the way and was very informative, she answered all my questions. She even helped me setup my phone for the brand new cros More

by Harveen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chantal Gillespie
Jan 07, 2020 -

Go Langley Subaru responded

Thank you for the perfect rating and feedback, Harveen. Hearing that you had a great car-buying experience at our dealership and that you would recommend us to others is one of the best compliments we could ask for. We will be sure to let Chantal know just how pleased you were with the knowledgeable and helpful customer service she provided you. She will be thrilled. Congratulations on your new adventurous Subaru Crosstrek. A perfect choice for any lifestyle. We thank you for your business and hope to see here again. Please bring all your friends and family as we will ensure they all enjoy the same quality of service as you have.

January 02, 2020

I can't say enough good things about Wolfe Subaru! It was an absolutely fabulous buying experience and we are extremely happy with our new Forrester. Scott was very thorough explaining the different models More

by mmckay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Miller, Wolfe Auto Group, Jay Shead
Jan 07, 2020 -

Go Langley Subaru responded

Wow! Thank you so much! We sincerely appreciate your kind words. We truly love hearing that you are happy with your purchase and had an “absolutely fabulous” car-buying experience at our Wolfe Subaru Langley dealership. We strive for reviews like this. So glad that our Sales Consultant, Scott made your vehicle purchasing process go smoothly with his thorough, informative and efficient customer service skills. Thank you for giving us the opportunity to earn your business. We look forward to working with you for years to come. Congrats and enjoy your new Forester, mmckay!

January 02, 2020

Wonderful service thanks so much.Thanks Scott for the Wonderful service thanks so much. Thanks Scott for the great service I learned so much about my new Forester and taking the time to go over the other More

by Laurie5337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Miller ,Claudine Russell,Jeff Saieva, Wolfe Auto Group, Jay Shead
Jan 07, 2020 -

Go Langley Subaru responded

First of all, congratulations on your brand new powerful Subaru Forester, Laurie5337! Secondly, we want to thank you for taking the time to write about the wonderful car-buying experience you had at our Wolfe Subaru Langley dealership. It is great to hear that our Sales Consultant, Scott Miller and our entire Sales Team were able to provide you with the exceptional experience we strive to provide all our clients. We will also let Scott know just how much you appreciated the time he took to thoroughly review all of the amazing features of the Subaru Forester with you and your daughter. We value your business and our service team looks forward to assisting you with your regular vehicle maintenance. See you next time.

December 31, 2019

My visit was ok. My car was not vacuumed like promised and it definitely could have used it , but the guy who I dealt with was great. Even if they were short staffed they shouldn’t have slacked off and m More

by renevocioni
Recommend Dealer
No
Employees Worked With
Matt Painchaud
Jan 06, 2020 -

Go Langley Subaru responded

Thank you for taking the time to share your feedback with us. Sorry to hear that the complimentary car wash and vacuum that we offer with every servicing was not completed during your recent visit. We will be sure to follow up with our team. Please feel free to contact our Service Manager, Jeff at 604-534-2660 so we can make things right. Your satisfaction and business is important to us. Thank you

December 30, 2019

Progressional, customer focussed, friendly service/sales team. Bought the car we wanted, any issues were ironed out quickly and satisfactorily. Good experience with Wolfe Subaru in Langley. More

by Ed
Recommend Dealer
Yes
Employees Worked With
Scott Miller - 5 stars, Wolfe Auto Group, Jay Shead
Jan 07, 2020 -

Go Langley Subaru responded

Thank you for leaving such a nice review, Ed. We couldn't be happier knowing that you enjoyed your car-buying experience at our dealership. We appreciate the time you took to acknowledge Scott, Jay and our entire Wolfe Subaru Langley Team for their professional, friendly and customer focused manner. We can't wait to share your thoughtful comments with them. Congratulations on your new Subaru. We wish you many safe travels in it! See you next time.

December 17, 2019

No issues with dealership. They let me borrow a test drive ascent over night knowing I would put a few km on it. Your sales department was good. Sometimes dealerships forget that the commoners have acce More

by mmfiddler
Recommend Dealer
Yes
Employees Worked With
Chantelle Gillespie , Wolfe Auto Group
Dec 30, 2019 -

Go Langley Subaru responded

We appreciate the time you took to share your thoughts and feedback with us, mmfiddler. Thank you for acknowledging our team for providing you with great customer service. Please feel free to reach out to our Group General Manager, Marc Livingstone at 604-534-2660, if there is anything we can help clarify regarding your concerns. We are more than happy to assist you. See you next time.

December 17, 2019

Very courteous, polite and professional. Car ready when promised. Were called before they did any extras. Car washed and lightly cleaned. Had courtesy car for several hours. More

by woolyj
Recommend Dealer
Yes
Employees Worked With
Nathan
Dec 30, 2019 -

Go Langley Subaru responded

Thank you so much for the kind words, woolyj. We truly appreciate the time you took to acknowledge our Wolfe Subaru Langley Service Team for being courteous, polite, professional, thorough and efficient. So glad you were happy with the car wash and convenience of having a courtesy car during your recent visit. Thank you for choosing our dealership for all of your automotive needs. We look forward to your next visit. Have a wonderful day.

December 12, 2019

Good experience here at Wolfe Subaru. We knew what we were looking for and did our own research ahead of time. We presented what we viewed as a fair offer and also had a number in mind for what we expec More

by Jamie
Recommend Dealer
Yes
Employees Worked With
Kelly Vistica
Dec 30, 2019 -

Go Langley Subaru responded

We can’t thank you enough for the five star review and kinds words, Jamie. Hearing that you had a great experience at our dealership is the best thing we could hope for! We appreciate you taking the time to acknowledge our Sales Consultant, Kelly for making your vehicle purchasing process pressure free and straightforward. He will be elated to see your feedback. Your recommendation also means a lot to us. We value the opportunity to do business with you and we wish you many happy miles in your new car. We look forward to working with you again soon.

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