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Go Langley Subaru

Surrey, BC

4.1
531 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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531 Reviews of Go Langley Subaru

January 27, 2020

Attendance at info session. Attended the info session sponsored by Wolfe. Learned more about my 2020 Forrester, and gained confidence in the cars reliability, servicing schedule More

by Debra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Jay.
Feb 08, 2020 -

Go Langley Subaru responded

Wow! We can not tell you how much we appreciate your wonderful feedback about our dealership and the “Get To Know Your Car Clinic” that we recently held. Our goal with the Service Clinics is to educate our clients with everything you mentioned and more. Thank you for taking the time to attend the clinic and praise our Wolfe Subaru Team for organizing such a great event. We also appreciate you recognizing our General Sales Manager, Jay and our Sales Consultant, Scott for being so amazing and attentive during your vehicle purchasing process. On behalf of your friends here at Wolfe, we thank you for your business and kind words. We hope you enjoy your Subaru Forester even more with all the new information you learnt. See you next time, Debra!

January 16, 2020

Unexpected Service I always receive good service from this dealership so I continue to bring my business to this location even though it's a bit out of the way. More

by Fastwalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff & 2 others in service section
Jan 22, 2020 -

Go Langley Subaru responded

Thank you for leaving us such a wonderful review, Fastwalker. Your business and feedback is greatly appreciated. We take pride in providing outstanding service to all of our clients. Jeff and the rest of our Wolfe Subaru Langley Service Team will be overjoyed to receive your kinds comments. Thank you for driving out of your way to give us the opportunity to work with you. See you next time!

January 16, 2020

Loved dealing with Stelios - he made my experience hassle and pressure free. He accommodated The delivery of my car and I appreciated that he didn’t use cheesy, xxxxxxxx sales tactics :) More

by simsimma
Recommend Dealer
Yes
Employees Worked With
Stelios! , Jay Shead
Jan 22, 2020 -

Go Langley Subaru responded

We are incredibly appreciative that you took the time out to share your wonderful feedback with us, simsimma! So glad that you had a positive car-buying experience at our dealership when you were dealing with our Sales Consultant, Stelios. We concur, he is very friendly, accommodating and goes above and beyond for our clients. We are lucky to have him on our team and couldn’t be happier that you received the customer service you deserve. We would like to take this time to also thank you for your business and congratulate you on your new Subaru. Enjoy!

January 05, 2020

First time getting my car serviced at Wolfe, Darren was absolutely fantastic to deal with! Super polite, extremely helpful, and responsive. Answered my questions, and followed up with me daily. More

by Rohit S
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Jan 07, 2020 -

Go Langley Subaru responded

We appreciate the five star rating and the time you took to recognize our Service Advisor, Darin for being polite, helpful, informative, thorough and overall fantastic, when you came in for your first vehicle aftercare appointment at our dealership. Thank you for choosing Wolfe Subaru Langley for all of your automotive needs. We look forward to working with you again. Have a wonderful day, Rohit.

January 05, 2020

I just bought a Subaru Crosstrek and had a great experience with both Chantal and Matt. They were respectful and professional, and led me through the process without undue fuss, bureaucracy, or pres More

by Derek W
Recommend Dealer
Yes
Employees Worked With
Chantal Gillespie , Matt Painchaud
Jan 07, 2020 -

Go Langley Subaru responded

We would like to thank you for this amazing review, Derek. Our team is dedicated to providing you and everyone else who visits Wolfe Subaru Langley with only the best there is to offer. It’s so nice to hear that our Sales Consultants, Chantal and Matt helped to make your sales experience such a great and memorable one. We concur, both of them are respectful and professional with our clients. We are lucky to have them on our team. Thank you again for your business and kind words. Enjoy your new Subaru!

January 03, 2020

I had a great experience at Wolfe Subaru, Chantal our salesperson helped us along the way and was very informative, she answered all my questions. She even helped me setup my phone for the brand new cros More

by Harveen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chantal Gillespie
Jan 07, 2020 -

Go Langley Subaru responded

Thank you for the perfect rating and feedback, Harveen. Hearing that you had a great car-buying experience at our dealership and that you would recommend us to others is one of the best compliments we could ask for. We will be sure to let Chantal know just how pleased you were with the knowledgeable and helpful customer service she provided you. She will be thrilled. Congratulations on your new adventurous Subaru Crosstrek. A perfect choice for any lifestyle. We thank you for your business and hope to see here again. Please bring all your friends and family as we will ensure they all enjoy the same quality of service as you have.

January 02, 2020

Wonderful service thanks so much.Thanks Scott for the Wonderful service thanks so much. Thanks Scott for the great service I learned so much about my new Forester and taking the time to go over the other More

by Laurie5337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Miller ,Claudine Russell,Jeff Saieva, Wolfe Auto Group, Jay Shead
Jan 07, 2020 -

Go Langley Subaru responded

First of all, congratulations on your brand new powerful Subaru Forester, Laurie5337! Secondly, we want to thank you for taking the time to write about the wonderful car-buying experience you had at our Wolfe Subaru Langley dealership. It is great to hear that our Sales Consultant, Scott Miller and our entire Sales Team were able to provide you with the exceptional experience we strive to provide all our clients. We will also let Scott know just how much you appreciated the time he took to thoroughly review all of the amazing features of the Subaru Forester with you and your daughter. We value your business and our service team looks forward to assisting you with your regular vehicle maintenance. See you next time.

January 02, 2020

I can't say enough good things about Wolfe Subaru! It was an absolutely fabulous buying experience and we are extremely happy with our new Forrester. Scott was very thorough explaining the different models More

by mmckay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Miller, Wolfe Auto Group, Jay Shead
Jan 07, 2020 -

Go Langley Subaru responded

Wow! Thank you so much! We sincerely appreciate your kind words. We truly love hearing that you are happy with your purchase and had an “absolutely fabulous” car-buying experience at our Wolfe Subaru Langley dealership. We strive for reviews like this. So glad that our Sales Consultant, Scott made your vehicle purchasing process go smoothly with his thorough, informative and efficient customer service skills. Thank you for giving us the opportunity to earn your business. We look forward to working with you for years to come. Congrats and enjoy your new Forester, mmckay!

December 31, 2019

My visit was ok. My car was not vacuumed like promised and it definitely could have used it , but the guy who I dealt with was great. Even if they were short staffed they shouldn’t have slacked off and m More

by renevocioni
Recommend Dealer
No
Employees Worked With
Matt Painchaud
Jan 06, 2020 -

Go Langley Subaru responded

Thank you for taking the time to share your feedback with us. Sorry to hear that the complimentary car wash and vacuum that we offer with every servicing was not completed during your recent visit. We will be sure to follow up with our team. Please feel free to contact our Service Manager, Jeff at 604-534-2660 so we can make things right. Your satisfaction and business is important to us. Thank you

December 30, 2019

Progressional, customer focussed, friendly service/sales team. Bought the car we wanted, any issues were ironed out quickly and satisfactorily. Good experience with Wolfe Subaru in Langley. More

by Ed
Recommend Dealer
Yes
Employees Worked With
Scott Miller - 5 stars, Wolfe Auto Group, Jay Shead
Jan 07, 2020 -

Go Langley Subaru responded

Thank you for leaving such a nice review, Ed. We couldn't be happier knowing that you enjoyed your car-buying experience at our dealership. We appreciate the time you took to acknowledge Scott, Jay and our entire Wolfe Subaru Langley Team for their professional, friendly and customer focused manner. We can't wait to share your thoughtful comments with them. Congratulations on your new Subaru. We wish you many safe travels in it! See you next time.

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