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Go Langley Subaru

Surrey, BC

4.2
533 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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533 Reviews of Go Langley Subaru

June 17, 2021

Excellent service! Work was done on time and as requested. Car was washed. No line up, no wait. All covid19 rules were fully followed. Quick and efficient More

by Steve’s Outback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Saieva
Jun 18, 2021 -

Go Langley Subaru responded

We are incredibly grateful that you took the time out to leave us a 5-Star review, Steve’s Outback! So glad our Wolfe Subaru Langley Service Team provided you with efficient and excellent customer service during your recent visit. Thank you for also taking notice of our numerous Covid-19 protocols. Your approval, health and safety is extremely important to us. We value your business and look forward to working with you again soon.

June 15, 2021

I have enjoyed dealing with Wolfe Subaru since 1990 and been satisfied with both sales and service. I enjoy the Subaru which has proven to be a reliable machine, my first one I drove for 300,000 kilometres More

by colinliptrot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin (Service Dept)
Jun 18, 2021 -

Go Langley Subaru responded

Thank you so much for your feedback and for driving out of your way to give us the opportunity to work with you, colinliptrot! We appreciate the time you took to let us know how well our Service Advisor, Darin has taken care of you and your Subaru over the years. We concur Subaru is a very reliable vehicle. We truly value your business and hope to work with you for many more years to come! See you next time.

June 14, 2021

Great customer service and very accommodating. They do their best to get it done on time and update you of other anomalies that need attention. Usually, the final charge is very close to the estimate and More

by newmoneysunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Jun 16, 2021 -

Go Langley Subaru responded

Thanks so much for giving us your take on how we are doing, newmoneysunny. We're glad that customers like you are having great experiences with our Wolfe Subaru Service Department. Thank you for recognizing our Team for always providing you with great customer service when you visit us. We will be sure to let our Service Team know just how much you appreciate them for being accommodating, efficient and thorough. We can’t wait to bring back our shuttle service too, however in the meantime, our team is working hard to ensure that all health and safety concerns of our clients are being met. Thank you choosing our dealership for all of your automotive needs. We look forward to your next visit.

June 09, 2021

Wolfe Subaru - in Langley BC - delivered Excellent New Sales & Service! Purchasing our 2021 Forester, with the kind assistance from Courtney Fong - was a delightful pleasure. Marshall, at the Service de More

by HappyDriver!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Fong(Sales), Marshall (Service), Wolfe Auto Group, Jay Shead
Jun 14, 2021 -

Go Langley Subaru responded

Thank you for your wonderful feedback, HappyDriver! We’re so glad that our Sales Consultant, Courtney was able to address your purchasing needs and place you in a brand new 2021 Subaru Forester that met your specifications. We are also pleased to hear that our Service Advisor, Marshall was kind, knowledgeable, helpful and efficient while he assisted you with your new snow tire package. We appreciate you choosing Wolfe Subaru Langley for our automotive needs as we recognize that you had many different dealers to choose from, and we hope that you enjoy every mile in your new Forester! Please come back and see us again soon!

Jun 14, 2021 -

HappyDriver! responded

👍🙂 Will do ! Thanks!!

June 07, 2021

Brought my new to me Forester XT in for recall work and it was a very smooth process. I was also having a concern with the dealer that sold me the car (note: it wasn't Wolfe that was the problem dealer) an More

by Kevin.S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Darin, Tech Michael
Jun 11, 2021 -

Go Langley Subaru responded

Thank you for the great review, Kevin. So glad that our Wolfe Subaru Langley Service Team was able to assist you with your recall and resolve all of your concerns. We are here for you anytime and we can’t wait to have to back. Thank you for giving us the opportunity to work with you.

June 02, 2021

Service advisor Steve was very helpful in suggesting what service to do. He was empathetic and not pushy. When the service was completed, he promptly sent me a text message. He explained everything done on t More

by FredM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Reston
Jun 11, 2021 -

Go Langley Subaru responded

Seeing that you had a 5-Star experience at our dealership is the best thing we could hope for, FredM. We appreciate the time you took to acknowledge our Service Advisor, Steve for being helpful, empathetic and thorough during your recent vehicle servicing appointment. So glad you also enjoyed the video and texting platform that we use to update our clients while their vehicle is being taken care of. We value your business and look forward to working with you again soon. Take care.

June 01, 2021

You are the dealership with all the COVID protocols. I so appreciate this working in Healthcare. I had a wonderful experience and all the staff were so helpful and friendly More

by Kathrin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud
Jun 10, 2021 -

Go Langley Subaru responded

We’re extremely delighted to hear about your positive five star experience here at Wolfe Langley Subaru. We appreciate you taking notice of the numerous Covid-19 protocols we have implemented in an effort to keep our clients safe during the pandemic, Kathrin. It truly means a lot coming from someone who works in the Healthcare profession. It lets us know we are on the right track. We are committed to keeping our community safe while still providing the same great customer service. Thank you for your business and we look forward to your next visit. Take care.

June 01, 2021

You can always depend on Wolfe Subaru for high quality service and advice. That has been my experience for the past 7 years or so. More

by rogersangerloo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Jun 10, 2021 -

Go Langley Subaru responded

Thank you for the perfect rating and feedback! We are thrilled to hear that you always receive dependable and highly quality customer service from our Wolfe Subaru Service Team. We truly appreciate your business for the past 7 years and we look forward to serving you for many more years to come, rogersannerloo! See you next time.

May 31, 2021

I am very happy with my new Subaru. We are still getting to know each other. It gives me peace of mind that Mark has repeatedly mentioned to: "Call me if you have any questions." I found him helpful an More

by Cathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud
Jun 06, 2021 -

Go Langley Subaru responded

Thanks for the great review, Cathy. We are thrilled to hear that you are happy with your new Subaru and the above and beyond customer service provided by our Wolfe Subaru Sales Consultant, Mark. He truly cares about our clients and we are lucky to have him on our team. Thank you for your business and we are here for you anytime. Take care and enjoy your new ride.

May 26, 2021

From the moment I walked in to the time I drove out with my new leased Crosstrek Outdoor edition, I felt appreciated. I was given a smart option to save more money. Thanks Claudine! Rena was very accommo More

by pinksville
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rena, Claudine, Jay Shead
Jun 06, 2021 -

Go Langley Subaru responded

Thank you so much for the wonderful review, pinksville. We appreciate the time you took to recognize our Wolfe Subaru Sales Team for making your car leasing experience such a positive one, with their friendly and accommodating customer service. Recommending our dealership to others is a huge compliment. We truly value your feedback and business. Enjoy the Crosstrek!

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