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Go Langley Subaru

Surrey, BC

4.1
531 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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531 Reviews of Go Langley Subaru

June 14, 2021

Great customer service and very accommodating. They do their best to get it done on time and update you of other anomalies that need attention. Usually, the final charge is very close to the estimate and More

by newmoneysunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Jun 16, 2021 -

Go Langley Subaru responded

Thanks so much for giving us your take on how we are doing, newmoneysunny. We're glad that customers like you are having great experiences with our Wolfe Subaru Service Department. Thank you for recognizing our Team for always providing you with great customer service when you visit us. We will be sure to let our Service Team know just how much you appreciate them for being accommodating, efficient and thorough. We can’t wait to bring back our shuttle service too, however in the meantime, our team is working hard to ensure that all health and safety concerns of our clients are being met. Thank you choosing our dealership for all of your automotive needs. We look forward to your next visit.

June 09, 2021

Wolfe Subaru - in Langley BC - delivered Excellent New Sales & Service! Purchasing our 2021 Forester, with the kind assistance from Courtney Fong - was a delightful pleasure. Marshall, at the Service de More

by HappyDriver!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Fong(Sales), Marshall (Service), Wolfe Auto Group, Jay Shead
Jun 14, 2021 -

Go Langley Subaru responded

Thank you for your wonderful feedback, HappyDriver! We’re so glad that our Sales Consultant, Courtney was able to address your purchasing needs and place you in a brand new 2021 Subaru Forester that met your specifications. We are also pleased to hear that our Service Advisor, Marshall was kind, knowledgeable, helpful and efficient while he assisted you with your new snow tire package. We appreciate you choosing Wolfe Subaru Langley for our automotive needs as we recognize that you had many different dealers to choose from, and we hope that you enjoy every mile in your new Forester! Please come back and see us again soon!

Jun 14, 2021 -

HappyDriver! responded

👍🙂 Will do ! Thanks!!

June 07, 2021

Brought my new to me Forester XT in for recall work and it was a very smooth process. I was also having a concern with the dealer that sold me the car (note: it wasn't Wolfe that was the problem dealer) an More

by Kevin.S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Darin, Tech Michael
Jun 11, 2021 -

Go Langley Subaru responded

Thank you for the great review, Kevin. So glad that our Wolfe Subaru Langley Service Team was able to assist you with your recall and resolve all of your concerns. We are here for you anytime and we can’t wait to have to back. Thank you for giving us the opportunity to work with you.

June 02, 2021

Service advisor Steve was very helpful in suggesting what service to do. He was empathetic and not pushy. When the service was completed, he promptly sent me a text message. He explained everything done on t More

by FredM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Reston
Jun 11, 2021 -

Go Langley Subaru responded

Seeing that you had a 5-Star experience at our dealership is the best thing we could hope for, FredM. We appreciate the time you took to acknowledge our Service Advisor, Steve for being helpful, empathetic and thorough during your recent vehicle servicing appointment. So glad you also enjoyed the video and texting platform that we use to update our clients while their vehicle is being taken care of. We value your business and look forward to working with you again soon. Take care.

June 01, 2021

You are the dealership with all the COVID protocols. I so appreciate this working in Healthcare. I had a wonderful experience and all the staff were so helpful and friendly More

by Kathrin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud
Jun 10, 2021 -

Go Langley Subaru responded

We’re extremely delighted to hear about your positive five star experience here at Wolfe Langley Subaru. We appreciate you taking notice of the numerous Covid-19 protocols we have implemented in an effort to keep our clients safe during the pandemic, Kathrin. It truly means a lot coming from someone who works in the Healthcare profession. It lets us know we are on the right track. We are committed to keeping our community safe while still providing the same great customer service. Thank you for your business and we look forward to your next visit. Take care.

June 01, 2021

You can always depend on Wolfe Subaru for high quality service and advice. That has been my experience for the past 7 years or so. More

by rogersangerloo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Jun 10, 2021 -

Go Langley Subaru responded

Thank you for the perfect rating and feedback! We are thrilled to hear that you always receive dependable and highly quality customer service from our Wolfe Subaru Service Team. We truly appreciate your business for the past 7 years and we look forward to serving you for many more years to come, rogersannerloo! See you next time.

May 31, 2021

I am very happy with my new Subaru. We are still getting to know each other. It gives me peace of mind that Mark has repeatedly mentioned to: "Call me if you have any questions." I found him helpful an More

by Cathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud
Jun 06, 2021 -

Go Langley Subaru responded

Thanks for the great review, Cathy. We are thrilled to hear that you are happy with your new Subaru and the above and beyond customer service provided by our Wolfe Subaru Sales Consultant, Mark. He truly cares about our clients and we are lucky to have him on our team. Thank you for your business and we are here for you anytime. Take care and enjoy your new ride.

May 26, 2021

From the moment I walked in to the time I drove out with my new leased Crosstrek Outdoor edition, I felt appreciated. I was given a smart option to save more money. Thanks Claudine! Rena was very accommo More

by pinksville
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rena, Claudine, Jay Shead
Jun 06, 2021 -

Go Langley Subaru responded

Thank you so much for the wonderful review, pinksville. We appreciate the time you took to recognize our Wolfe Subaru Sales Team for making your car leasing experience such a positive one, with their friendly and accommodating customer service. Recommending our dealership to others is a huge compliment. We truly value your feedback and business. Enjoy the Crosstrek!

May 25, 2021

Reena and Scott were great. Everyone was helpful and made the experience nice. Car is great!! I’ve had good service from this dealership over the years on my previous vehicle. More

by Siw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reena, Scott
May 28, 2021 -

Go Langley Subaru responded

Thank you so much for taking the time to share your feedback with us, Siw. So glad that our Sales Consultants, Scott and Rena were able to make your car-buying experience at Wolfe Subaru such a positive one. We truly value your business over the years and we hope you are enjoying every mile on your new car. Congratulations and please let us know if you need anything else. Take care.

May 22, 2021

Every single person, the appointment person, the reception, the service advisors, every single one, made me feel welcomed, valued and respected. I truly believe, make your employees feel good, they More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Every single person I interacted with, every single time, exceeded my expectations of what great service means!, Wolfe Auto Group, TROY GIESBRECHT
May 28, 2021 -

Go Langley Subaru responded

Wow! Hearing that our entire Wolfe Subaru Team made you feel welcomed, valued and respected with their professional and friendly customer service is the best feedback we could ask for. We want everyone who visits us to feel this way. Thank you for taking the time to share your thoughts with us. We must admit we do have an amazing team, who always go above and beyond for our clients. We truly appreciate your kind words and business, Phil. We hope to work with you for many years to come. Take care and see you next time.

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