Go Kia West

I was referred to this dealership through a friend and was put in contact with Chris. He was professional on the phone when we first spoke and seemed very knowledgeable. When we met in person I was inst was put in contact with Chris. He was professional on the phone when we first spoke and seemed very knowledgeable. When we met in person I was instantly put at ease and he made the entire process of my vehicle purchase smooth. If it weren’t for the amazing customer service and integrity Chris displayed during the time I was there, I would have gone elsewhere. I work in customer service/sales/sales management myself, so I can’t stress enough, what a great experience I had and will be recommending Chris to anyone in the market for a vehicle. Second, Robin was my finance person and I was extremely impressed at his excellent customer service and ability to get me approved without a hiccup whatsoever. Because of how easy it was to come and get a vehicle and leave the same day with it, within a reasonable amount of time, I left as a very happy and satisfied customer. I hope you are paying these guys well because employees like that don’t come around every day!! If I could rate them more than 5 stars I would. Thank you!! More

We had initially negotiated a deal for a fully loaded 2020 Telluride in March expecting to wait a few weeks given the demand. The pandemic had a big impact on delivery time and ultimately we received th 2020 Telluride in March expecting to wait a few weeks given the demand. The pandemic had a big impact on delivery time and ultimately we received the same vehicle but a 2021 model in October for the same price. The general sales manager Mo was a pleasure to deal with as was the rest of the Kia West staff. More

Highly recommend. Will tell my family and friends. Nice friendly staff and I got a good deal. Will also go there for service. Positive experience friendly staff and I got a good deal. Will also go there for service. Positive experience More

overall the dealership is top notch the sales persons specially shay are knowledgable about their product, so does the finance managers they will try to help you as much as they can. I a the sales persons specially shay are knowledgable about their product, so does the finance managers they will try to help you as much as they can. I am DISAPPOINTED about a particular staff who didn’t seem to care on helping us in registering our vehicle in the beginning of the sale .we should have brought home the vehicle when we have signed the papaers . BUT WE WERE NOT ABLE TO because of the vin# ...we have been PATIENT with everything even with the exchange of courtesy car after finding out that we are not able to bring it home. weekend passed by and we were able to bring home the purchased vehicle.... only to find out when we are doing the UVO intelligence and found out that we are NOTthe registered owner of these vehicle that we purchased , signed the papers and brought home.... how would you feel if you are in our situation?????? More