
Go Kia West
Coquitlam, BC
By Type
266 Reviews of Go Kia West
No hastle and great atmosphere I purchased a 2010 Colorado from this dealer and even though it wasn't a high priced vehicle they still treated me as if it were one. My sales lady J I purchased a 2010 Colorado from this dealer and even though it wasn't a high priced vehicle they still treated me as if it were one. My sales lady Jenny was amazing, I came to the dealer actually because of one of her facebook posts and she was honest upfront and did everything in her power to get me the best deal, which she did. I was in and out in no time and left that night with my Colorado and my trip for 2 to Vegas. So a BIG thanks to Jenny and the Team at Kia West More
Outstanding service I had brought in a friend of my wife's on Monday in search of her first car. The service we received from Jenny Elizain was absolutely spectacular. S I had brought in a friend of my wife's on Monday in search of her first car. The service we received from Jenny Elizain was absolutely spectacular. She was very knowledgeable and informative in making the right vehicle choice. We left extremely satisfied will a pre owned kia Rio. Would definitely recommend going to see Jenny and kia west More
#firsttimer I was very nervous and had to bring in a friend with me cause I heard of some many horror stories about car dealers and the whole process that goes wi I was very nervous and had to bring in a friend with me cause I heard of some many horror stories about car dealers and the whole process that goes with buy a car. You see it was my first time to buy a new car and I had done a lot of research into it before going in. I knew what I wanted and the price I could afford. well I was so pleased with the way I was treated and the ability to drive off the lot that night. I was really impressed with Jenny Eliazian who took me out for a test drive on the Soul LX. At first I was going to test the Standard version of the car and Jenny noticed I didn't feel comfortable with that model and made a comment "make sure you are comfortable with your choice" with that I said ok lets go automatic and she was very quick to pick out a new model for me. We had a great test ride joking laughing and she was great to point out some of the cars accessories. She it made it very enjoyable plus all the staff who helped me out to make sure I could ride off with it that night. Now 1 week into having the vehicle I am so happy, so happy to be part of the KIA family and having a reliable car, dependable car and now something I really needed to support my family. More
Lengthy horrible basic service. What is usually a 1 hour service took almost 3 hours to finish. And the excuse that was given to me was that they still had to purchase the part. When What is usually a 1 hour service took almost 3 hours to finish. And the excuse that was given to me was that they still had to purchase the part. When I noticed that it was taking longer than usual, the service advisor, Jason, did not even bother to inform me that it is going to take a longer time than usual - one had to approach the service desk a number of times to follow up on the status. And the said service advisor Jason was not apologetic at all. He was like a robot that just wants to get the assembly line going. No emphaty at all to what is going on and that the customer is frustrated. To top it all, as I got my vehicle, I was never asked to sign anything and never got a service order/receipt. Makes you wonder whether they did do the service and bought the proper part for it! I could not believe such incompetence and lacking in customer service. More
Rescued From The Jaws of Kia Richmond I was considering purchasing a Rio LX+ from Kia Richmond before I was made aware of the drama currently taking place at that dealership. It was a bit I was considering purchasing a Rio LX+ from Kia Richmond before I was made aware of the drama currently taking place at that dealership. It was a bit of a drive to Kia West from where I live but it was worth it - I got the car I wanted at a pretty good price and with very little drama. Jenny won't forget you exist the second the deal's been closed, so if you want to be treated like a person instead of a bank account she's a good one to do business with. More
no pressure Great,personnel,felt very comfortable.no pressure,went through sale very efficiently.friendly staff very helpful.i will definitely recommend this deal Great,personnel,felt very comfortable.no pressure,went through sale very efficiently.friendly staff very helpful.i will definitely recommend this dealership to friends and family.i had a good overall experiance More
Great Dealership I recently bought a 2016 KIA Sorento Sx at Kia West and I love it!!! My salesmen Chris was awesome and great to deal and the manager Shayne. I will te I recently bought a 2016 KIA Sorento Sx at Kia West and I love it!!! My salesmen Chris was awesome and great to deal and the manager Shayne. I will tell everyone to go see them if they need a vehicle!! More
Honest and friendly Honest, friendly and amazing customer service! Just bought a rondo Thursday at their event they had and could not be happier! Every question I asked t Honest, friendly and amazing customer service! Just bought a rondo Thursday at their event they had and could not be happier! Every question I asked they answered thoroughly and I even received a follow up the next day to makes sure that I was still happy! Highly recommend them! More
the best experience in buying a new vehicle. Wanted to let everyone know how amazing Every Person was that we dealt with. What an awesome team you have at your dealership. Thank you for making i Wanted to let everyone know how amazing Every Person was that we dealt with. What an awesome team you have at your dealership. Thank you for making it fun. More
Above and Beyond Customer Service Amazing customer service! I wanted a new car forever and had been to several other dealerships and always got the run around. When I got to Kia West Amazing customer service! I wanted a new car forever and had been to several other dealerships and always got the run around. When I got to Kia West I mentioned it would be my first car I have ever bought NEW and was so excited. They asked me so many questions to narrow down which would work best for me, being I liked them all. I even told them my price range I needed to stay within and they made it happen and with all the features I wanted. I am so happy now with my NEW Kia Soul that I cannot express enough thank you to everyone that helped me out. They even put a bow on my new car for me when I went to get it.Highly recommend going there, they def seem like they are there to sell towards the customers wants and needs not to just sell. More