Go Kia West

Great Customer Satisfaction from Dane Manager Dane has been so helpful from the moment we stepped in the store. Along with Teller who assisted us with our son. My wife and I have been searching f Dane has been so helpful from the moment we stepped in the store. Along with Teller who assisted us with our son. My wife and I have been searching for an affordable car and don't know what type and brand to choose from. The promotion lend us to their place. Teller has spend the time providing us suggestions on type of cars to pick. Honest and Patience. Their staff has the welcoming smile and kindest deeds. (This includes the financing and insurance individuals. They help us lend a car since we have a son who is commuting without a car. Great experience and would recommended! Verified Purchase: Niro Ex Premium (New) More

Incredible service Kia West’s general manager Mo Meghji runs a great dealership.We got into a conversation when I was there for service. When my daughter wanted an elect Kia West’s general manager Mo Meghji runs a great dealership.We got into a conversation when I was there for service. When my daughter wanted an electric car I suggested she go to Kia west and Mo and the sales manager Dane Ehdresen came through with an incredible deal . Tim Han the service advisor made my service visit great too. I would highly recommend Kia West. More

Awful! So far after talking to Tyler, I have felt somewhat forced to come into the dealership even after him knowing the car that I wanted to trade in was in So far after talking to Tyler, I have felt somewhat forced to come into the dealership even after him knowing the car that I wanted to trade in was in the shop. There was no point driving out to Coquitlam from the north shore without being able to give me a price on my trade in, but still trying to get me to the dealership and waste money and time when I already explained the situation. Not very impressed with the whole customer service when you don't listen to you're customer. Re: follow up from management Jordan Thanks for the follow-up in regards to my great customer service experience. NOT! Talked to Jordan to only get more annoyed at the fact that he said he would be a few seconds to get back to me, with an hour and a half passing with a reminder from me to get a response with lol being the first thing in response to me saying that took quite a bit... Wow is all I can say!!! Definitely never dealing with kia West again! Disappointing really... You would think customer service should be priority... Not with these guys... Kia's are great cars.. too bad the people trying to sell them don't match their quality! If there was an option for 0 stars they certainly deserve it! More

Very friendly staff Called in and all my questions were answered with knowledgeable answers and great points to consider on buying a new car. I would gladly consider buyi Called in and all my questions were answered with knowledgeable answers and great points to consider on buying a new car. I would gladly consider buying here. Thanks More

Great service at this location. I had Brad and I liked his honest advice, I knew he had my best interests and would go to him again for any car sales and inquiries at this location. I had Brad and I liked his honest advice, I knew he had my best interests and would go to him again for any car sales and inquiries in the future. More

Service warranty repair. I bought my vehicle a year ago, the airbag light on dash keep turning on and off, the service advisor told me to bring my vehicle when it turn ON to d I bought my vehicle a year ago, the airbag light on dash keep turning on and off, the service advisor told me to bring my vehicle when it turn ON to diagnose the problem, he said, no need to book an appointment to solve the issue. Everything is ok now and fixed. I really love my Kia, best vehicle, best dealership. Great service, highly recommended. More

Great customer experience Just bought a car from Kia West and had a great service experience from Lucas in sales . Lucas did a great job of following through on all of the issu Just bought a car from Kia West and had a great service experience from Lucas in sales . Lucas did a great job of following through on all of the issues that he had promised during the sales experience . The staff is very friendly starting from Trisha in reception to Parker the sales Manager . The car was delivered on time and they went further than promised on touching up a few of the cosmetic issues that the car had. More

New vehicle private sale event Special invitation to private sale. Excellent trade in value for my 2015 Soul. I was looking for a vehicle with safety features that would be benefici Special invitation to private sale. Excellent trade in value for my 2015 Soul. I was looking for a vehicle with safety features that would be beneficial for city driving. Every day blind spot and rear crossing warn me of potential issues. More

Fast and Efficient Service I was in Vancouver for work and felt my vehicle was running off a bit and thought before I hit the road to head back I would have a dealership have a I was in Vancouver for work and felt my vehicle was running off a bit and thought before I hit the road to head back I would have a dealership have a quick look over it. I went into Kia West and asked if they could fit me and was thinking I would be here for hours but surprisingly they got me in right away. I am very grateful for their quick, efficient service and will recommend them to all my local clients! More

Excellent The staff is absolutely amazing, it is such a pleasure to deal with every month!! I would highly recommend Kia West to the public for sales and servic The staff is absolutely amazing, it is such a pleasure to deal with every month!! I would highly recommend Kia West to the public for sales and service More