Go Kia South
Edmonton, AB
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285 Reviews of Go Kia South
The staff at this dealership are extremely friendly and understanding. The parts and service folks are fantastic and my salesman was great. understanding. The parts and service folks are fantastic and my salesman was great. More
This dealership had the best customer service that we have ever received. They bent over backwards to accommodate our special needs and were so friendly. have ever received. They bent over backwards to accommodate our special needs and were so friendly. More
Reasonably good service, a bit disorganized, seems like very little communication between the sales group? There dealing with one sales person and two others trying to make appointments with you when your very little communication between the sales group? There dealing with one sales person and two others trying to make appointments with you when your all ready there working on a deal. The financial group was great, very easy to deal with, seemed like she was working for you to get the best deal possible for you on financing!! More
Worst sales team, finance. They can easily tricked anyone. They said one price and you will see different price in paper. Seems like they want commission even by saying lie to They can easily tricked anyone. They said one price and you will see different price in paper. Seems like they want commission even by saying lie to the customers. Specially the Mitch who don't know how to talk to the customers. I'm never gonna recommend anyone cause if sales manger doesn't know how talk then how you except you get the best deal. 👎👎👎👎 More
They tried to sell me a vehicle that was dirty, then try to sell me a detailing package and the vehicle had a broken windshield. Then tried to pressure me into a sale. They did no work to get my business, j to sell me a detailing package and the vehicle had a broken windshield. Then tried to pressure me into a sale. They did no work to get my business, just expected me to sign without looking. Went to sherwood park kia instead and bought a vehicle there. More
The staff was friendly and knowledgeable. Once we had decided on a vehicle in our price range we sat down to negotiate the total amount. This is where we were alarmed when the price jumped f Once we had decided on a vehicle in our price range we sat down to negotiate the total amount. This is where we were alarmed when the price jumped from $32,000+ to 41,000 + dollars. This is where it became confusing and frustrating. We were no longer sure of what we were agreeing to as we were not even sure of what some of the items were. Some of these extra fees entailed an Alberta prep fee, air tax, the vehicle theft fee, plus a registration fee. The. Anti theft fee is a pile of garbage as the police do not track stolen vehicles as they do not have time, we pay insurance for vehicle theft, we should not have had to pay this. After we had thought it over we realized it and tried to take it off. Furthermore we are still not sure of what all the Alberta prep fee entails, and have been asking for a list of what it all covers, after asking several times and then sending a request via email we still have not received it. I guess we should not of agreed to this either until we knew exactly what we were agreeing to. We felt pressured and finally agreed to a price, however still feel that we overpaid on some of these fees. I would recommend going home and thinking the deal over before signing anything. We do like the vehicle however and some of the people that assisted us. More