Go Kia South

I have recently purchased my second KIA from South Town Kia a couple weeks ago. My sales rep was Nic Pham and he was amazing to work with! Always available to answer my questions and demonstrated great cus Kia a couple weeks ago. My sales rep was Nic Pham and he was amazing to work with! Always available to answer my questions and demonstrated great customer service! He ensured I was comfortable with the vehicle I was about to purchase as well with the pricing. My experience with Nic was wonderful however I wont say that my experience with another department was as pleasant. With that being said though, I had both the sales manager and finance director sit down with me and discuss my concerns as well as rectfiy them- Another example of customer service. As we all know buying a new vehicle from a dealership can be daunting with the bartering back and forth between the management on what we both feel the car is worth; I can honestly say that South Town Kia met me more then half way on everything I asked for. This is a good group of guys in this dealership and I would definitly refer family and friends to them. I referred my sister a week after my purchase to Nic Pham and she as well was given great service by him and loves her new Kia Rio! Thank you Nic Pham, Jason Liber , Ashley and Drew Norman for everything ! I absolutely LOVE my new KIA Sportage and I will see you in a couple years for an upgrade!! More

Nic Pham was our salesman. He was knowlwdgeable of the the product and very helpful in getting us the car that we wanted, within the guidelines we presented to make the purchase. Non-pushy, willing to wor the product and very helpful in getting us the car that we wanted, within the guidelines we presented to make the purchase. Non-pushy, willing to work with us throughout the car buying experience, we would go back to Southside Kia again for sure. More

I found my sales person very helpful and honest about the purchasing process. Was very disappointed in other staff members at southtown kia, as they seemed to lack experience in departments in which they wor purchasing process. Was very disappointed in other staff members at southtown kia, as they seemed to lack experience in departments in which they worked. When in inquired on additional information, it felt like they were sending me in circles and when requesting to speak to the gsm or gm, they were always unavailable. Furthermore, a sales manager garaunteed that they could put me in a better vehicle, and after little effort from the finance department, I was denied. And when questioning why I was denied I still have been left in the dark. Sales person was amazing, the rest of the staff could use some serious training! I will definitely not visit that dealership again. More

I just bought my new 2012 Sportage from this dealership I am very happy with the sale people and Manager but I am not happy with the servive deparment lack of customer service and rude comments and just unp am very happy with the sale people and Manager but I am not happy with the servive deparment lack of customer service and rude comments and just unprofessional. I'll will take my new car to another place to get service :) More

Walked into dealership, was pounced upon. Extreme high pressure sales, will not go back. Requested a confirmation on a price based on a internet quotation that I got from Kia. I felt like I should not h pressure sales, will not go back. Requested a confirmation on a price based on a internet quotation that I got from Kia. I felt like I should not have asked, and it turned out that they charged more, 500 to do the paperwork of selling a car. More