Go Honda

I came to buy a brand new CRV. I was met with a very warm and friendly atmosphere. Regina is an outstanding sales representative, very friendly and with a lot of knowledge. I was treated very professi warm and friendly atmosphere. Regina is an outstanding sales representative, very friendly and with a lot of knowledge. I was treated very professionally, and my experience of buying the vehicle was fantastic. I would highly recommend this dealership and Regina to anyone, any time. More

I went in to the dealership to look at a used car that was advertised and couldn't come to terms on it for price. Ashton managed to turn it around and sell me a new end of model year Accord. I am happy w was advertised and couldn't come to terms on it for price. Ashton managed to turn it around and sell me a new end of model year Accord. I am happy with the car and the level of service I received in making the purchase decision. The only thing I would recommend is that the customer be listened to......I explained during the process that I work for a dealership, I have a brother who works in the sales department of a dealership, my parents worked in dealerships and I have been a fleet buyer over the years so I don't need to go through the usual retail sales process. Try to tailor the sales presentation to the buyer at hand instead of using the "canned" presentation in both the sales floor and the business office. I appreciated knowing the options available to me to add to the car as well as the finance and warranty options but when I say "no" that's the answer and when I have researched the car and the pricing on the Honda Canada website don't try to up the price of the vehicle. I was treated courteously and professionally but sometimes I felt like I was just another retail purchaser with no knowledge of the product or process. More

Monique was by far the best employee at a dealership that I have ever met. I am already recommending her to all my friends. She was helpful in every aspect of her job, she was not pushy like other sales pe I have ever met. I am already recommending her to all my friends. She was helpful in every aspect of her job, she was not pushy like other sales people I know, she was ever so pleasant and she answered all my questions. If she didn't have the answer right away, she found out what I needed to know within minutes. She kept in touch after I purchased the vehicle and she still helps me with any little issues that I might have. I felt comfortable dealing with Monique. She really knows all there is to know about her job. More

Charles did a wonderful job looking after me and taught me about my new Pilot as the process went along. He was quick with a response to my questions and/or concerns. I feel confident that if I have any co me about my new Pilot as the process went along. He was quick with a response to my questions and/or concerns. I feel confident that if I have any concerns in the future, I could go to him and that he would be 'in my corner' helping me. The Service recption staff are friendly, quick and knowledgable. More

The agent (Ashton Lewis)give me an excellent service. The agent (Ashton Lewis)give me an excellent service. Since we started to talk about car and the difference of it. He knows every details of his pr The agent (Ashton Lewis)give me an excellent service. Since we started to talk about car and the difference of it. He knows every details of his product. He give me a feedback as long as he can even he is busy assisting other client. The dealer gives me an opportunity to got one of my dream cars. Ashton and Ms. Anukesh felt me that I am a real princess when I got the CR-V. They give me what I want, like the specification of the car that I needed except for the remote starter but it is okay Ashton made a way to install it in my car. As I experience with him, he is just not looking for sale but also the satisfaction of his client which is he shown it to us. This dealer for us is two thumbs up! Let's put also the two toes thumps up...lol! when my friends saw my car they want to get their own and as I said this is very respectful and deserve to recommend to lot of people in canada (citizen or foreigner). POinte West Honda you're are so GREAT and EXCELLENT.... Keep it up and more more more satisfy clients! More

The people at Pointe West were very helpful. I was shown around their lot and aided in finding a few cars that were right for me. Then they helped me narrow those down to the beautiful Ford Focus I drove aw around their lot and aided in finding a few cars that were right for me. Then they helped me narrow those down to the beautiful Ford Focus I drove away with. I also apreciated the patience they had while I was getting finance finalized. More

This was my first car dealership buying experience and overall I would say it was a great experience. I really feel like Eric went the extra mile to make sure I was happy with the vehicle I purchased and overall I would say it was a great experience. I really feel like Eric went the extra mile to make sure I was happy with the vehicle I purchased and I would definately buy from him again. Although my interaction with Kameel was limited, the interaction was positive. On another note, I really enjoyed my financing experience, which I KNOW - sounds crazy! Dale in financing is a really personable professional and was able to turn something that could be stressful into something that was not. More

It was a great experience in Pointe West Honda. We are really happy that they arranged everything for us since we are coming from Yellowknife Northwest Territories, Eric picked us up from the airport goin really happy that they arranged everything for us since we are coming from Yellowknife Northwest Territories, Eric picked us up from the airport going to the site, He is very friendly and Accomodating. What an excellent Customer Service they have, When we arrived at the site we were welcomed by Kameel and offered us some drinks he is also very accomodating. and it is also very convenient for us because they will provide you all the paperworks you need. you don't have to go back and forth from the registries just to try and register the vehicle. I'd say what a great experience and Thank you Pointe West Honda for everything you provided us. More

When my old Honda Civic needed repairs and wasn't worth putting money into anymore I was in search of a new vehicle. Being my FIRST new car I was a little nervous. Eric and Kameel worked together to make putting money into anymore I was in search of a new vehicle. Being my FIRST new car I was a little nervous. Eric and Kameel worked together to make sure I was happy and got what I needed, within the price range I was looking for. I couldn't have asked for a better experience. They worked around my schedule, and made it happen quickly so I could take my new CRV home the day I started looking. Thank you so much! I LOVE my new Honda, and when I'm ready for a new car - I will surely be back! More

I was looking for a new Pilot and got in contact with Eric online. Eric worked very hard for my business getting me a quote right away, answering all of my questions in a very timely fashion, assisting Eric online. Eric worked very hard for my business getting me a quote right away, answering all of my questions in a very timely fashion, assisting me with the entire transaction and following up after Kameel delivered my brand new vehicle to my door in Red Deer. Kameel was great when he delivered our vehicle, taking the time to go through all the features, show us how everything works and get us all set before he headed off. These guys were great to deal with, the were professional, helpful and made this whole process as easy as possible. I would certainly recommend them to anyone and hope to deal with them in the future! More