Go Honda

My wife and I purchased a 2010 Crosstour from Pointe West Honda and felt that our needs were taken care of and any concerns we had were looked after. We never felt pressured in to making the purchase, which Honda and felt that our needs were taken care of and any concerns we had were looked after. We never felt pressured in to making the purchase, which made us really comforable and allowed us to thoroughly think it through before we made the decision. I would highly recommend Point West Honda to any of my family and friends. The staff are knowledgable and made the experience fun! We love our new vehicle! More

A great experience from start to finish, Charles was very good, totally honest and very understanding. I will deal with him again and recommend him to all the employees of my company and my friends good, totally honest and very understanding. I will deal with him again and recommend him to all the employees of my company and my friends More

I was very impressed with the customer service I received from Charles Wilson in regards to the research and eventual purchase of my Nissan. I felt that my needs were being listened to and I was paired with from Charles Wilson in regards to the research and eventual purchase of my Nissan. I felt that my needs were being listened to and I was paired with a vehicle that met my criteria and then some. Not once was I pressured to make a decision and I found the whole experience comfortable. I would definitely recommend him to any future prospects. More

I came to buy a brand new CRV. I was met with a very warm and friendly atmosphere. Regina is an outstanding sales representative, very friendly and with a lot of knowledge. I was treated very professi warm and friendly atmosphere. Regina is an outstanding sales representative, very friendly and with a lot of knowledge. I was treated very professionally, and my experience of buying the vehicle was fantastic. I would highly recommend this dealership and Regina to anyone, any time. More

I went in to the dealership to look at a used car that was advertised and couldn't come to terms on it for price. Ashton managed to turn it around and sell me a new end of model year Accord. I am happy w was advertised and couldn't come to terms on it for price. Ashton managed to turn it around and sell me a new end of model year Accord. I am happy with the car and the level of service I received in making the purchase decision. The only thing I would recommend is that the customer be listened to......I explained during the process that I work for a dealership, I have a brother who works in the sales department of a dealership, my parents worked in dealerships and I have been a fleet buyer over the years so I don't need to go through the usual retail sales process. Try to tailor the sales presentation to the buyer at hand instead of using the "canned" presentation in both the sales floor and the business office. I appreciated knowing the options available to me to add to the car as well as the finance and warranty options but when I say "no" that's the answer and when I have researched the car and the pricing on the Honda Canada website don't try to up the price of the vehicle. I was treated courteously and professionally but sometimes I felt like I was just another retail purchaser with no knowledge of the product or process. More

Monique was by far the best employee at a dealership that I have ever met. I am already recommending her to all my friends. She was helpful in every aspect of her job, she was not pushy like other sales pe I have ever met. I am already recommending her to all my friends. She was helpful in every aspect of her job, she was not pushy like other sales people I know, she was ever so pleasant and she answered all my questions. If she didn't have the answer right away, she found out what I needed to know within minutes. She kept in touch after I purchased the vehicle and she still helps me with any little issues that I might have. I felt comfortable dealing with Monique. She really knows all there is to know about her job. More

Charles did a wonderful job looking after me and taught me about my new Pilot as the process went along. He was quick with a response to my questions and/or concerns. I feel confident that if I have any co me about my new Pilot as the process went along. He was quick with a response to my questions and/or concerns. I feel confident that if I have any concerns in the future, I could go to him and that he would be 'in my corner' helping me. The Service recption staff are friendly, quick and knowledgable. More

The agent (Ashton Lewis)give me an excellent service. The agent (Ashton Lewis)give me an excellent service. Since we started to talk about car and the difference of it. He knows every details of his pr The agent (Ashton Lewis)give me an excellent service. Since we started to talk about car and the difference of it. He knows every details of his product. He give me a feedback as long as he can even he is busy assisting other client. The dealer gives me an opportunity to got one of my dream cars. Ashton and Ms. Anukesh felt me that I am a real princess when I got the CR-V. They give me what I want, like the specification of the car that I needed except for the remote starter but it is okay Ashton made a way to install it in my car. As I experience with him, he is just not looking for sale but also the satisfaction of his client which is he shown it to us. This dealer for us is two thumbs up! Let's put also the two toes thumps up...lol! when my friends saw my car they want to get their own and as I said this is very respectful and deserve to recommend to lot of people in canada (citizen or foreigner). POinte West Honda you're are so GREAT and EXCELLENT.... Keep it up and more more more satisfy clients! More

The people at Pointe West were very helpful. I was shown around their lot and aided in finding a few cars that were right for me. Then they helped me narrow those down to the beautiful Ford Focus I drove aw around their lot and aided in finding a few cars that were right for me. Then they helped me narrow those down to the beautiful Ford Focus I drove away with. I also apreciated the patience they had while I was getting finance finalized. More

This was my first car dealership buying experience and overall I would say it was a great experience. I really feel like Eric went the extra mile to make sure I was happy with the vehicle I purchased and overall I would say it was a great experience. I really feel like Eric went the extra mile to make sure I was happy with the vehicle I purchased and I would definately buy from him again. Although my interaction with Kameel was limited, the interaction was positive. On another note, I really enjoyed my financing experience, which I KNOW - sounds crazy! Dale in financing is a really personable professional and was able to turn something that could be stressful into something that was not. More