Go Honda

This was my first car dealership buying experience and overall I would say it was a great experience. I really feel like Eric went the extra mile to make sure I was happy with the vehicle I purchased and overall I would say it was a great experience. I really feel like Eric went the extra mile to make sure I was happy with the vehicle I purchased and I would definately buy from him again. Although my interaction with Kameel was limited, the interaction was positive. On another note, I really enjoyed my financing experience, which I KNOW - sounds crazy! Dale in financing is a really personable professional and was able to turn something that could be stressful into something that was not. More

It was a great experience in Pointe West Honda. We are really happy that they arranged everything for us since we are coming from Yellowknife Northwest Territories, Eric picked us up from the airport goin really happy that they arranged everything for us since we are coming from Yellowknife Northwest Territories, Eric picked us up from the airport going to the site, He is very friendly and Accomodating. What an excellent Customer Service they have, When we arrived at the site we were welcomed by Kameel and offered us some drinks he is also very accomodating. and it is also very convenient for us because they will provide you all the paperworks you need. you don't have to go back and forth from the registries just to try and register the vehicle. I'd say what a great experience and Thank you Pointe West Honda for everything you provided us. More

When my old Honda Civic needed repairs and wasn't worth putting money into anymore I was in search of a new vehicle. Being my FIRST new car I was a little nervous. Eric and Kameel worked together to make putting money into anymore I was in search of a new vehicle. Being my FIRST new car I was a little nervous. Eric and Kameel worked together to make sure I was happy and got what I needed, within the price range I was looking for. I couldn't have asked for a better experience. They worked around my schedule, and made it happen quickly so I could take my new CRV home the day I started looking. Thank you so much! I LOVE my new Honda, and when I'm ready for a new car - I will surely be back! More

I was looking for a new Pilot and got in contact with Eric online. Eric worked very hard for my business getting me a quote right away, answering all of my questions in a very timely fashion, assisting Eric online. Eric worked very hard for my business getting me a quote right away, answering all of my questions in a very timely fashion, assisting me with the entire transaction and following up after Kameel delivered my brand new vehicle to my door in Red Deer. Kameel was great when he delivered our vehicle, taking the time to go through all the features, show us how everything works and get us all set before he headed off. These guys were great to deal with, the were professional, helpful and made this whole process as easy as possible. I would certainly recommend them to anyone and hope to deal with them in the future! More

Was looking to replace our 07 honda coupe and sent an inquiry email to which Eric sent a prompt reply and set up a meeting with my husband. they had a brief discussion on the car we wanted, '12 civic sed inquiry email to which Eric sent a prompt reply and set up a meeting with my husband. they had a brief discussion on the car we wanted, '12 civic sedan, and came to an agreement. Both Eric and Kameel could not have been more helpful and pleasant through out the process and even arranged to get a quick oil change on our older honda to prepare for sale. The new car was deliverd promtly and again with a smile and well wishes. would highly recomment both Eric and Kameel for the great experience. Raquel and Denis Quigg. More

I would give your staff a higher than 5 rating, if that I would give your staff a higher than 5 rating, if that were possible. The entire experience was very stress and pressure free. I will recommend Po I would give your staff a higher than 5 rating, if that were possible. The entire experience was very stress and pressure free. I will recommend Pointe West to friends looking for a good new or used vehicle. I was working night shift, out of town at the time I was looking for a vehicle. Eric and Kameel got back to me promptly via e-mail as I had requested due to working night shift. I let them know I required a reliable vehicle to transport my Son and myself to and from the Fort McMurray area, during inclimate weather. They came up with a 2010 Jeep Liberty that fits the bill perfectly, and was within my budget. They got me pre-approved financing, while I was working and we did most of the finalizing via e-mail and phone. Basically I just had to go to the dealership to sign on the dotted line. So far I am very pleased with the vehicle, and just got an e-mail from Kameel and Eric that they found a second key for the vehicle for me. All in all a very good experience for myself at Pointe West . Regards Rick James More

The sales team and service staff were extremely knowledgeable and accommodating. There were several follow ups to check in with me regarding the vehicle and any questions I may have. knowledgeable and accommodating. There were several follow ups to check in with me regarding the vehicle and any questions I may have. More

Kameel & Eric demonstrated some of the best customer service skills we have seen at any dealership in Edmonton. We've been hunting for a good vehicle but more importantly someone who knows what they are service skills we have seen at any dealership in Edmonton. We've been hunting for a good vehicle but more importantly someone who knows what they are talking about. We we're told to go see Kameel because he had helped some people we knew and we're glad that we did! The knowledge and time he spent with us really made a difference and put our mind at ease. We will highly recommend your dealership and service to others. Syed & Sayeeda Rahman More

Staff are great, just hope I didn't spend almost the whole day in the dealer when I was buying a car. If they could do things a little bit more faster, it would be really great. I know it's the dealer's whole day in the dealer when I was buying a car. If they could do things a little bit more faster, it would be really great. I know it's the dealer's job to offer things like extended warranty, care services and etc., but for me, it would be better if they will ask the customer first if the customer really wants to hear them, that way, buying a car won't take that too long. More

I couldn't have asked to pick a better dealership and lucky enough to get amazing service from Eric Alsop & Kameel Koya! I have nothing but great words for the whole experience! I mention Pointe West Hon lucky enough to get amazing service from Eric Alsop & Kameel Koya! I have nothing but great words for the whole experience! I mention Pointe West Honda all of the time when speaking about dealerships. Thanks so much!!!! More