Go Honda

Outstanding Service & Experience After one great experience earlier this year , purchased a second vehicle (Pilot) from Go Honda this year. Go Honda has consistently demonstrated outs After one great experience earlier this year , purchased a second vehicle (Pilot) from Go Honda this year. Go Honda has consistently demonstrated outstanding care and service. Very highly recommended. Professional, helpful, and genuine. Regina, our amazing sales person truly went above and beyond to accommodate our every need and question. TJ, manager, was equally exceptional. A wonderful experience all around. Thank you Go Honda! Jane & family More

AVOID Sandra Simoes and Ileana Gusa Be extremely cautious when dealing with Sandra Simoes and Ileana Gusa from finance!! They do not care about their customers. I do not appreciate their Be extremely cautious when dealing with Sandra Simoes and Ileana Gusa from finance!! They do not care about their customers. I do not appreciate their UNETHICAL business practices. They will do whatever it takes to take your money, it's disgusting! More

Excellent service Florin was a pleasure to deal with. Very knowledgeable and professional. Hillary had the same outstanding levels of customer service as well. No press Florin was a pleasure to deal with. Very knowledgeable and professional. Hillary had the same outstanding levels of customer service as well. No pressure, just good service and product knowledge led to a nice new vehicle purchase experience. Mike More

Straightforward and honest sales team I contacted the dealership to check out a used car for my son. I spoke to Jason S and immediately realized that he wasn’t your “typical” salesperson. I contacted the dealership to check out a used car for my son. I spoke to Jason S and immediately realized that he wasn’t your “typical” salesperson. Jason was friendly and professional from the start. He didn’t play games and had us in the car within minutes of arrival. This is a man who appreciates that time is negotiation was painless as once again he was honest and open. Unlike other dealerships I’ve dealt with in the past, they didn’t try to sell me something I didn’t want. When I later dealt with Viktoria, I found her equally professional and easy to deal with. Another excellent salesperson! She reviewed the options but was very respectful when I declined extended warranty etc. All in all it was a very positive experience and I would (and will) recommend this team to my colleagues. More

Poor service. I'm giving this review on the service I received May 02 2019. I phoned the service department about a wiring harness, I was told to go with the wiring I'm giving this review on the service I received May 02 2019. I phoned the service department about a wiring harness, I was told to go with the wiring harness package as that would be cheaper than ordering each piece individually. I was then given a date for it to be installed..... I did not receive the whole package, Hitch Ball was missing, I was told they would mail one to me and I still haven't received it. My complaint also is that I had to wait over 6 hours because the person installing my wiring harness kit didn't know how to put my 2019 Honda Passport back together and that was the reason for the hold up. I don't understand why they gave the job of installing a wiring harness to someone who had no knowledge on how to put the Passport back together. When they did finally bring me my Passport the service guy looked at it and then took it back into the garage again because he wasn't sure if the bumper was correctly aligned . grrrrr, I have a small dog with me and she also is getting very tired and just wants her bed that is in the car. I rate the service department..... 1 STAR. More

Great service Awesome experience! Steve and Louella were very easy to work with and made the experience enjoyable for us to purchase our new family vehicle! We are Awesome experience! Steve and Louella were very easy to work with and made the experience enjoyable for us to purchase our new family vehicle! We are looking forward to lots of adventures with our kids and family poodle! Thank you for the great service! More

Don’t buy the elite warranty We bought the most expensive warranty with our vehicle last year so we’d be covered for everything. The warranty go Honda pushes on you after you agre We bought the most expensive warranty with our vehicle last year so we’d be covered for everything. The warranty go Honda pushes on you after you agree to purchase, and sit down with financing, has the worst customer service and lots and lots of fine print to get them out of covering you. We recently brought the car to our local ford dealership for repairs and our service advisor said they’re the worst and cheapest company he’s ever dealt with as well. Your better off not going with secure drive and finding a different dealership if you want to purchase warranty with your vehicle. We purchased the elite warranty, brought our explorer in for strut bearing repair but they won’t cover it because the strut bearing is from a bracket group- and they don’t cover brackets. Even tho a strut bearing is broken they won’t do it because the strut bearing is part of a bracket. Which I understand but the bearing is what’s wrong and bearings are “covered” They also don’t cover failure analysis and shop supplies. If I could give them no stars I would. Financing pushes super hard for paint protection and etc to be added to your bill and to be honest I’ve heard it was crap before and now after trying it, really there’s no reason id ever spend a few grand on stuff like that again. Dosent help or do anything. After one year there’s tiny rust spots starting on the car we have to use clay bar to remove. The ford technician was blown away they wouldn’t cover this after we’d spent several thousand on the elite warranty. More