Go Dodge Red Deer

Called me a liar Bought a 2019 Ram. Where to start. Had to take my truck in for an inspection. Was given a loaner for a day. Loaner had no gas in. Put gas in they woul Bought a 2019 Ram. Where to start. Had to take my truck in for an inspection. Was given a loaner for a day. Loaner had no gas in. Put gas in they wouldn’t reimburse me for it. While picking up the loaner I went to the parts department. Talked to Scott about window shades. I said to him while the truck is getting other stuff done could they install the shades. Was told sure. I tried to pay for them and was told I didn’t pay until we pick up the truck. Went to pick up new truck and you guessed it. No window shades. Was told the parts guy was not in and they would talk to him and get back to me. Called Monday and was told Scott said it was just a quote he gave me. If it was just a quote why would he have ordered them in? Our salesman,Alex, was as useless as can be. The truck will not be back on that lot for any reason what so ever. I have never been so disgusted with a purchase of a new truck as I am buying it from Go Dodge. Would I recommend this dealership? Absolutely not. If your thinking of buying a vehicle DO NOT GO HERE. More

Painful Have been to this dealership 8 times with my new truck. Before we bought it we came to look at truck wasn't here. Scheduled another day ,didn't show Have been to this dealership 8 times with my new truck. Before we bought it we came to look at truck wasn't here. Scheduled another day ,didn't show up. Finally 3rd time got to see the truck. Made a deal. Manager hadn't cleaned it out do had to take it again.... picked up next day. Didnt bring in all the fobs. Had to come back again. Wouldn't put mud flaps on the truck. Quoted me $500+ to put some on. Took truck home again. Rain sensors not working. Another visit. Was told they intentionally put the wrong windshield in waiting for the right one. We were told nothing of it. Had girls check when last oil change was cuz was supposed to be fone before we picked up truck. Nope not done....back in for another visit took a long week to find a windshield. Wrong sensor.... have to make yet another visit for that piece. Will see if it's all good now. Michelle in service was good. Just sales and the dealership as a whole was terrible. Especially managers . More

Going extra mile We had issues with previous financial institutions. Tracey G was all out to getting this situation resolved and did not quit until taken care of. We had issues with previous financial institutions. Tracey G was all out to getting this situation resolved and did not quit until taken care of. More

It was a terrific stress free experience! It was a great experience. We would go back there again. Jacob wanted us to have the car we needed and he was very friendly and not pushy. Thank you t It was a great experience. We would go back there again. Jacob wanted us to have the car we needed and he was very friendly and not pushy. Thank you to everyone who helped us! More

2017 dodge ram 1500 I would love to thank graham for all the help and hard work and i would like to give a special thanks to crystyne for the help and hard work and walki I would love to thank graham for all the help and hard work and i would like to give a special thanks to crystyne for the help and hard work and walking that extra mile just to make sure i was happy with my new truck. Thanks David Lewis More

Company does not stand behind their warranty Purchased a 2018 Ram Truck, brand new, chrome on rear bumper is fading, can see copper undercoating, the truck only has 8,000km. Go dodge will not wa Purchased a 2018 Ram Truck, brand new, chrome on rear bumper is fading, can see copper undercoating, the truck only has 8,000km. Go dodge will not warranty. Blames me. I jumped through all the hoops to try and get warranty and they are not standing behind their product. I would ask the owner Jerrod Priestner of Go Doddge Red Deer to get in contact with me through Graham so that he can see the bumper for himself. We have purchased over $100,000 with this company and can guarantee we will not be purchasing from this company again unless this issue is resolved. We certainly won't recommend this company to any of our friends and families. More

Refused to fix brand new jeep. Spent 6 hours there to have them look at some issues were we having with our brand new jeep compass (300km) that we purchased 2 days earlier, and they Spent 6 hours there to have them look at some issues were we having with our brand new jeep compass (300km) that we purchased 2 days earlier, and they told me that they were going to charge my battery because it was not holding a charge and because "a alternator will not fully charge a battery." I told them if the battery is not holding a charge they need to replace it on warranty this vehicle is brand new, they refused and sent me on my way in -30 degree weather. Started vehicle the next day to have all of the same problems. More

Classic Bait and Switch Saw truck listed for a very reasonable price on the AutoTrader app. Drove an hour into Red Deer to check it out. The salesman went to get the keys but Saw truck listed for a very reasonable price on the AutoTrader app. Drove an hour into Red Deer to check it out. The salesman went to get the keys but was shocked to discover that they had just sold it yesterday. Surprise surprise. But he was more than willing to show me other options and other trucks. All more expensive, of course. Classic bait-and-switch. Just to make sure it was a bait-and-switch I waited 7 days. That advertisement is still up on the AutoTrader app for a truck that was sold more than a week ago. I wonder how many other people have been sucked in. This is why no one trusts car salesmen. Greasy. More

Oil change= near death experience Go Auto Dodge Oil change= near death experience! I went to get an oil change at my prebooked apt time (cited 30 mins on phone when booking) yet it t Go Auto Dodge Oil change= near death experience! I went to get an oil change at my prebooked apt time (cited 30 mins on phone when booking) yet it took 2 hours, then when Im cruzing home- along the QE2 and the van rocks so hard I lose control and almost side swipe a semi! They left a xxxx hoist clamp foot on the van!!! (The service girl called to "warn me the mechanic had forgotten a hoist clamp" after I was home), they almost killed me and my son! Their response was very unprofessional as when my husband called to ask what the heck had lead to this happening- the "manager" was like "what do you want me to do about it now"? On top of that I had to exchange my vans floor mats, asking it be done when checking in, after waiting for 2 hours My 16 month old is now losing it, and they have forgotten to address the mats, and the parts guy cant even bother to tell me the mats arnt instock, so I keep waiting as he answers the phone and helps other people first?! Update* we had to go back and get the floor mats- for a 3rd time as they are still wrong?!?! And they said we would get a call from the owner/ manager to deal with all this- and NOTHING! Its been over a month! They clearly dont give a crap about thier clients safety, convenience, or thier reputation! More

Good Dealership Just bought a pickup from Go Dodge Red Deer. First time I left a Dodge Chrysler dealership where I didn't have to race home and take a shower. Staff w Just bought a pickup from Go Dodge Red Deer. First time I left a Dodge Chrysler dealership where I didn't have to race home and take a shower. Staff were very helpful, polite and seem to understand the customer provides their living for them. I have had very bad experiences with all the other Dodge Chrysler dealership in Central Alberta. Swore I would never buy another Chrysler product. Go Red Deer may have changed my mind. Time will tell. More